This place is awesome , great prices on laptops and phones, easy to communicate and service was top…read morenotch ! Highly recommended!

The are knowledgeable and fair . A great place to go to get a previously owned laptop.read more

I'll just begin by saying I worked in the retail industry for over 45 years before retiring last…read moreJanuary. So, I have a unique perspective on the customer experience and what it takes for a business to provide consistent excellence in service. The Microcenter store in Westmont is beyond exceptional! The commitment showed by the staff to treat their guests well goes far beyond most typical retail locations. I visit often and feel so valued as a customer. Having been in the industry for so long, most in multi store management, I observe different aspects of the experience when I'm personally shopping stores. And at Micro Center Westmont, I observe a clean, well-organized store with friendly, helpful and knowledgeable team members who have a genuine interest in ensuring their guests are treated well. Far too many positive personal examples from my many visits to share, but the consistency is truly admirable. Now do they occasionally make a mistake or does something not go as planned? Of course! If it didn't they wouldn't be human beings as we all make mistakes, right? But I am so impressed with how hard the team works to correct those issues, big or small. The prices are fair, the price matching policy is very good and the return policies are exceptional. Micro Center is ALWAYS my first choice for tech and it's due mainly to the dedicated staff at the store who go above and beyond. If you've never been to a Micro Center, I'd highly suggest the Westmont location. Like me, you'll probably become a customer for life!

Needed ethernet cables and a few splitters for a camera system. I walk in here, and they only had…read morecertain lengths of cable, none of which would fit my needs. So I start looking around for someone to help me. 5 min passed and not one employee was available to help. Not one. So I decided I'll go find the splitters in the meantime, found one that I needed but other one was evading me. This time I go around the store looking for someone to help me out. Finally gave up and asked an employee to help me out after they finished with their current customer. The kid wasnt even looking in my direction just nodded his head. I had every single item i needed in my Amazon cart, but I still chose to drive here to give them my business. A few minutes of waiting, I just put back whatever I picked up and left. Ordered it on Amazon instead right there in the store. Employees here don't want to help, you can walk miles in that store before anyone will even bat an eye. I don't recommend this place at all. Far from what it used to be.

Honest, fast computer repair. I have recommended them to many friends and relatives, and they were…read moreall satisfied with the service. They have now moved to North Addison in Villa Park, but it is still convenient to my house. Sorry, on my first review, I accidently wrote S instead of N.

I used them twice, once to get data off a bad computer drive and today to fix my laptop touchpad. I…read morehad tried many steps to fix it before bringing it in . Dorothy was great; she even fixed the touchpad on the spot in front of me although that meant the business stayed open a few minutes after closing . Price charged was very low. Be aware they have moved to Villa Park..

Joel was an absolute pleasure. He was extremely helpful and patient. My father didn't know any of…read morehis passcodes or how to get into his new iPad and Joel was kind and patient with us. We left with the iPad completely set up and all data transferred to the new iPad. He smiled the whole time. A man who loves his job. He is a keeper. Beth Cook

Formal Complaint Regarding Employee Misconduct at Apple Oak Brook Mall…read more I am submitting this formal complaint regarding the conduct of Heather L. Bryson, an employee at the Apple Store - Oak Brook Mall, during my visit on February 24, 2026. I have been an Apple customer for nine years, and I have never experienced treatment of this nature at any Apple location. Summary of Incident I approached the store with a simple question regarding my AirPods case: whether the case could be repaired or replaced, as the pods themselves still function. Heather initially responded that Apple "can't do anything" and suggested I contact a third‑party repair service. When I asked for clarification on why a corporate Apple Store could not provide repair options or guidance, Heather became visibly upset. She refused to provide: * Her name * A business card * Contact information for store management * Information for Apple Corporate * Access to a technician who could explain repair or mail‑in options Her refusal escalated into outright hostility. When I attempted to calmly escalate my concern to a manager, she repeatedly told me to leave the store instead of providing the requested information. Escalation and Physical Contact During this exchange, an unidentified male wearing a hoodie and hat -- who did not appear to be an Apple employee -- aggressively bumped his chest into me and attempted to physically remove me from the store. Only afterward did another employee inform me that this individual was "security." His behavior was unprofessional, aggressive, and completely disproportionate to the situation. I informed staff that I would wait for police to arrive so the situation could be documented. Despite this, Heather continued yelling "Leave" and prevented another employee from assisting me or even hearing my concerns. She then called the police -- not mall security -- simply because I requested escalation to management and corporate. Concerns of Discrimination I believe Heather's behavior was discriminatory. I made it clear I was willing to leave once she provided the appropriate corporate or managerial contact information. Instead, she escalated the situation, involved police unnecessarily, and contributed to me being banned from the mall and arrested -- all over a request for clarity on an AirPods case repair. Her conduct was unprofessional, hostile, and inconsistent with Apple's customer service standards. With a respectful approach, this interaction could have resulted in a sale, as I was open to purchasing a new pair of AirPods if repair was not possible. Documentation I have obtained the FOIA records for the entire incident, including police documentation. I intend to make my experience public and pursue any appropriate legal action regarding discrimination, negligence, and the mishandling of a long‑standing Apple customer. Requested Action I am requesting the following: * A formal review of Heather L. Bryson's conduct * Clarification on Apple's policies regarding customer escalation and repair inquiries * Contact from Apple Corporate or Executive Relations * Confirmation of whether the security individual involved was contracted by Apple and whether his conduct aligns with Apple's standards This experience was unacceptable and deeply concerning. I am asking for Apple to address this matter promptly and professionally.

We are very satisfied with the service and price we received from Bob. He fixed the problem we…read morewere having. It was my son's computer so I can't speak to what the actual problem was. Bob demoed the change that he made before my husband paid and took our computer back home.

I don't think it is possible to find a better business to repair anything computer related. This…read moregentleman is professional, gives practical advice and takes the time to show you what is needed. He won't try to sell you materials you don't need or overcharge for whatever services are needed. The prices are listed in full view. He is also so efficient. I brought my computer in because it was barely breathing, thinking it probably was doomed. He assured me that everything was fixable , showed me all that needed to be done at a very reasonable price . On top if that , my computer was ready in a very short time, not days later.As a customer , I don't believe a person will find a better experience than right here in this little shop on Roosevelt Road.

I have bought a laptop and desktop from Computer Greeks. I have also brought my computer in for…read moreinfected check up. Each time they have been so helpful and took the time to explain the problem to me without making me feel like a dummy. I would recommend this place to anyone who wanted to update their computer or get advice on their current one. Thanks guys!

Never use these hacks. They are completely inept - they're rude & have no sense of customer…read moreservice. Wouldn't trust them to change a lightbulb. They charged me to break my laptop that was working completely fine & just needed a new fan. I pick it up from them, they didn't replace the fan, the old fan is louder than ever, & the screen now doesn't work. What did these guys do? They then called me telling me to buy a worse laptop from them for $100-off a $900 laptop (the one they broke was $1500). Bunch of guys who have no idea what they're doing & don't care about the customer. Never trust them. TLDR: Charged me $100 to break my laptop

Guy who works there is named Francisco. He's very knowledgeable and will research if he's…read moreunfamiliar with something. He's nice and will explains things to you in a way you'll understand. He also texts and replies back in a reasonable time frame. Will see again for future tech issues.

From the owner: Broken iPhone, Samsung Galaxy, LG or HTC screen? Tablet not…read moreworking or broken LCD? Does your Laptop, Desktop PC, Notebook, iMac or MacBook need repairing, upgrading, installing ... or just a good tune-up ? How about your TV? Working OK? Just call us!... On / Off ... is here to help you ! We FIX IT for YOU !

Pretty much a one man show. One owner who knows a little and one employee who knows nothing. They…read moreonly have a telephone answering system no receptionist. Sometimes they call back. More expensive compared to the other companies. Owner marks up products at least twenty percent compared to Newegg or Amazon. Stay away!!!

From the owner: Information technology support including consulting, sales, installations, and maintenance of…read moreservers, workstations, printers, wireless networks, firewalls, backups and disaster recovery.