I'll just begin by saying I worked in the retail industry for over 45 years before retiring last…read moreJanuary. So, I have a unique perspective on the customer experience and what it takes for a business to provide consistent excellence in service. The Microcenter store in Westmont is beyond exceptional! The commitment showed by the staff to treat their guests well goes far beyond most typical retail locations. I visit often and feel so valued as a customer. Having been in the industry for so long, most in multi store management, I observe different aspects of the experience when I'm personally shopping stores. And at Micro Center Westmont, I observe a clean, well-organized store with friendly, helpful and knowledgeable team members who have a genuine interest in ensuring their guests are treated well. Far too many positive personal examples from my many visits to share, but the consistency is truly admirable. Now do they occasionally make a mistake or does something not go as planned? Of course! If it didn't they wouldn't be human beings as we all make mistakes, right? But I am so impressed with how hard the team works to correct those issues, big or small. The prices are fair, the price matching policy is very good and the return policies are exceptional. Micro Center is ALWAYS my first choice for tech and it's due mainly to the dedicated staff at the store who go above and beyond. If you've never been to a Micro Center, I'd highly suggest the Westmont location. Like me, you'll probably become a customer for life!

Needed ethernet cables and a few splitters for a camera system. I walk in here, and they only had…read morecertain lengths of cable, none of which would fit my needs. So I start looking around for someone to help me. 5 min passed and not one employee was available to help. Not one. So I decided I'll go find the splitters in the meantime, found one that I needed but other one was evading me. This time I go around the store looking for someone to help me out. Finally gave up and asked an employee to help me out after they finished with their current customer. The kid wasnt even looking in my direction just nodded his head. I had every single item i needed in my Amazon cart, but I still chose to drive here to give them my business. A few minutes of waiting, I just put back whatever I picked up and left. Ordered it on Amazon instead right there in the store. Employees here don't want to help, you can walk miles in that store before anyone will even bat an eye. I don't recommend this place at all. Far from what it used to be.

I would definitely recommend this place! Their really nice and attentive. everything you buy are @…read moredecent prices that you can't beat. The only thing is that they don't t come in a box but they test all the appliances to make sure they work before they sell them. Will definitely go back for a washer and dryer.

From the owner: Shop appliances for less.read more

Isaac and Carlos were very professional. Installation was…read moresmooth and we are happy with the service. Now to try this new dishwasher!

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

I had a video output problem with my app box and Perry fixed it for me same day. Very reasonable…read moreservice charge. Highly recommended

I went to 2 places trying to find someone to fix my Fitbit. The plastic insert on the band cracked…read moreoff inside the face of my Fitbit watch and I tried everything to get it out. This was required for me to be able to put a new band on it or I would have needed to buy a new one. I figured someone with the right tools and experience with detail may be able to help, and that's when C&K electronics came to the rescue. Perry was so nice and had the piece out in under a minute, and insisted on putting the new band on for me. I will return here for any other needs he may be able to assist me with. Thank you so much, you're the best Perry!

When this company had their store in Hickory Hills, all our family experienced was heartache with…read moreour servicing needs for lease purchases. To our delight, Hickory closed! Our file was transferred to the Bolingbrook, Illinois location. We had a lounge seat and couch in disrepair. Month after month we received unfulfilled promise after the other. I had 1 contact with our new home locale and in 2 days we had NEW replacement furniture. I would definitely recommend this outfit to anybody!

I've been a customer here for 1 contract. However, Maria and Matt & Jayson was awesome from day 1…read moreI entered the building. They made me feel comfortable about my decision. Fast forward 10 on time full payments I encountered the "STORE MANAGER" roosevelt or something like that. I have some financial issues and was 15 days past due, 1st time ever. Yet I spoken with Matt to let him know i be late. Yet this store manager dude harrassed me every day even at work. Although, I was late for the first time you would've thought he would've extended a courtesy. NOPE! Memorial day pushed all deposits til the next day.i explained that to this wanker at 6pm on the 30th. At 8:30 am on the 31st 2 hours before the store opened, hes calling me again. Then he tell me "well if you told us you was having issues, we could've pushed your payment back so you would be charged a $5.00 late charge" Are you kidding me, I thought! You would think being a manager you would let me know. He said- you didnt ask! Dude clearly need some training in customer care and service. PLEASE AARONS PROMOTE THE PPL WHO MADE MY VISIT WELCOMING. LIKE MARIA OR JAYSON OR MATT! NOT THE WANKER YOU HAVE IN POSITION NOW. UNTIL THEN YOUVE LOST ONE AND ANYONE IVE REFERRED.

I recently inherited a 40-year old Oracle turntable that needed some TLC to get it up and running…read moreagain. I am so glad I found Deltronics because I wasn't sure if anyone was still around who knew enough to get something like this up and running again. Mike from Deltronics came through and got my turntable up and running after giving it a new belt and cartridge as well as doing the necessary calibration for me. It was about 3 weeks from the time I dropped it off to when it was ready, which was exactly the time they estimated. It seems like Mike is a one-man operation so I am sure he is a busy guy giving each and every item the necessary attention. I got my turntable home and put on some Miles Davis as my first selection. Overall I am very happy with the service I received. Highly recommended.

Brought in a bit of a curveball CD player with a tube output. Very forthcoming with a price. A bit…read moreof trouble sourcing the parts due to being built in the Netherlands but they were insistent on doing it right. It plays flawless and sounds better than ever. Can't say enough about their attention to detail and I'm extremely impressed. They take pride in their workmanship and I wouldn't hesitate to bring in any other repairs I may need.

Benjamin Felch was awesome!…read more Very helpful and very knowledgeable Will definitely do business again! A+

Best price. Delivery 5 star‼ shopped around. Received order when needed.read more

I stopped at Totan's to replace the DLP set I bought there 15 years ago. I was greeted with a…read morefriendly hello and they listened while I explained what I was looking for. They are extremely knowledgeable and explained all the options available. I was then offered the best price on the set i choose. On the day of delivery, Mark and his team arrived on time and began by removing the old set, which was a monster. They then installed the new set and took the extra time to assure everything was working as I hoped it would. They were courteous and professional. I've returned to Totan's whenever I have entertainment needs and will continue to do so in the future! 5 STARS

Matching prices great customer service and they do it all! Install and setup. Everything went…read moresmoothly.

Good people who do great work. Installed an aftermarket info-tainment system for me that I…read morepurchased online. Price was fair and results are great. Recommend.

This place is sucks. New owner want to become rich over night. He will rip you off if you go there…read more They have raised price for everything. There are better and cheaper prices somewhere else. My advice to go somewhere else who does same job for cheaper rates and its better work done. New owner just want to be rich over night.

I've had D&I Electronics protecting my home for 30yrs. They have everything you would need to…read moreprotect your home. And they won't try to sell you what you don't need. They've been in the security business since the 60's, that's saying something.

These guys are doing the security system in my home and so far have been very pleasant to work…read morewith. They're professional, responsive, and seem to have a great work ethic as far as reliability. They also work very well with the other subs and the GC on the job, and go above and beyond to accommodate and make things happen quickly.