Amazing referral service. It was only $71 to get my Medical card. The guy was very informative on how it all works and the process to go through. I will def send all my friends to you guys. Got our card in 2 days. So happy everything worked out. Good for a whole year read more

I live in Cleveland, Ohio so it's possibly different here but I also spoke to Mike who was aggressive and made me leary. He wanted me to prepay, which I won't do before I am IN the door. I don't mind paying at the time of service, but not just TO make an appointment. Nope. That wasn't listed on their website. The whole thing felt scammy. I checked them out on the better business bureau site, and they've had several complaints for ordering unnecessary lab work and not processing refunds to patients. Again, I cancelled and I was never seen there but the whole process just seemed wrong. I think if you prepay for an appointment and it doesn't happen you kind of deserve what you get. Be careful peeps! read more

I am giving this 1 star because 0 is not an option. I showed up early for an appt to find a locked door and no sign. Two days prior the called and changed the time and confirmed Toledo Ohio. The neighbor says they have been gone a month. Now they want me to drive to Cleveland or Cincinnati, another 5 hour round trip and they refuse to refund my money. The office address they sent is a seedy, dirty, run down building. This is not a legitimate business. They also said , "I understand" to a disabled person on a fixed income that they lied to and stole from. read more

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Rapidly losing patience with this company. I made an appointment a month ago on 9/2/19 to get my renewal rolling before its expiration on 10/15/19. I have had to contact them every time for updates, I have never received any updates without me having to initiate contact with them first. I have 15 days until my card expires. I have absolutely no clue if they are even capable of helping me resolve my issue at this point before my card expires. I would also point out that they are constantly 30 to 90 min behind with their appointments. Do not expect to be in and out efficiently. After I finish posting this review I will be contacting another Dr office recommend by my friend who also has his card. 100% go somewhere else if you can! read more

Excellent service. Easy and fast process, CHEAPER THAN ANY ITHER PLACE BY FAR!!! Definitely wasn't a waste of time and definitely worth my money spent! Thanks to all you guys who have made it happen for me! read more

BEWARE ! Absolutely a scam from the beginning . They cancelled and changed a few appointments. When I finally got there, it was in a very shady/seedy place. Dr was unprepared with no info on his patients, no records, no phones or computers. I could tell he was very upset with the situation too. I didn't trust Hytek for several reasons including their seeming disorganization and brought my own records to be the appointment. The Dr said I was eligible and should hear from Hytek in 24 to 48 hours. It's been a month now and I have heard nothing from Hytek. They don't answer their phones, no return calls, their voicemail is full and no guaranteed refund has been received. Shame on them for scamming vulnerable people ! read more

Scam! Charge and test urine and blood quarterly, not required by state of PA. Phoney Lab Ridgewood in NJ charges thousands of dollars, sends threatening letters and has "rent a doctor" who will not see me face to face. Charges quarterly for 7 minute phone call and refuses to send my Medical records so I can change doctors. Hytec is NOT Medical in anyway. Had no medical personell, just a "rent a doctor" who refuses to send my Medical records and has zero idea what this company or lab is doing. Reported her to state of PA. Stay away!! read more

I have been trying to contact someone about the email below. All emails are coming back to me stating that it's an invalid email. I have left several phone messages and no return calls. I had an appointment Saturday the 12/14 I waited an hour and a half and no dr. I did not receive an appointment and my card was charged. I left several messages and no reply. I turned them in to the BBB and they have yet to respond. They took my payment instantly when I was told they wouldn't untill I had my consolation. I guess my next step will be contacting a lawyer and turning them in for HIPPA VIOLATIONS. DO NIT USE THIS COMPANY VERY UNPROFESSIONAL. This company is a scam. Beware!! read more

Can't give less than 1 star too bad. Go anywhere but here if you can. Your current card will expire. You will not get any test results. Your file is a new file with every appointment and you will NOT get ANY paperwork when promised. You will be left in pain waiting. Phone calls are not returned in a timely manner and you will be in pain. Called again today and still no paperwork now almost a week past when I was told I would have it. As if pain weren't frustrating enough this place adds all this. 5 phone calls and a week past when I should have had the certification and nada! Well you do in fact get what you pay for. So another phone call today. I was supposed to have certification on the 11th. This is the 17th and now they tell me I'll get it the 20th. Wonderful. It's not like I'm in pain or anything. It's not like they don't know my card expired on the 10th. Oh well guess this is what happens when one cannot pay $300 to go to a same day certification dr. And apparently bad yelp ratings don't matter either because I told them that too! Maybe they just don't care and are only in it for the money like everyone else in the world!!! read more

This place is a total scam. I was told the Dr they provided was no longer "working" for them so I needed to find another Dr. This was 1 week before my license expired. But the gal said if I'd like to pay for my renewal, I could do so! Really???? Do NOT get in a relationship with this company. read more

I did not have a great experience working with Hytek Ii would of gave no stars if that as an option. It seemed great at first pay one fee we set it all up you get your card plus pay $50 to the state of PA and you are done. Nope that is not how this works. First appointment was doc in box set up Hipaa violations all over the place. Its clear Hytek does not hire people who have medical background knowledge or provider them with basic medical terminology training both in their call centers and those you meet in person. I might know more than the average customer because I work as a healthcare advocate for living, I have a masters in counseling, work as a supervisor in a call center and have marking experience. Your first appointment you are not told until you get there that hytek will charge your medical insurance for things that might not even be covered by your plan and they have no clue if these doctors or the labs are in network with your plan or even where the doctor is sending the labs too. Simple question how are you billing this.. what cpt and diagnostic codes are you billing this under the doctor themself could not even answer. I get the hytek employees with no medical training being clueless when asked that question but a doctor to have no idea? Really! Then we are told don't worry if your health plan doesn't pay we will not charge you, Asked to have that in writing nope we don't provide you with that. Asked to get codes to see if its covered under your plan nope we have no clue. Why are you ordering all this, why can't you tell patients they must bring lab results they had in the last year to the appointment or we will draw you blood and this might not be covered at all by your health plan. Prior to the first appointment and a list of all test they are doing with the cpt and diagnostic codes and the labs they are being sent to with the name of the doctor practice hytek wil bill under so patients can confirm coverage and network status. Genetic testing is rarely covered by health insurances and yet hytek does this why probably because they teamed up with a dna company start up trying to get their name out there and they get a kick back for how many dna test are ordered. I have asked for over 6 months to get that report.. .no one has it one can find it including the doctor who ordered it and hytek never helped to resolved this even though numerous times of being ask to help. The first doctor I had left hytek I saw them once this never was an issue with the state of PA that I saw the doctor once. Hytek you need a new doctor and even though its are mess up that you feel through the cracks and this doctor left us you have to pay all these fees again we wont even as a one time courtesy not charge for our fuck up. I asked so why do we have to do phone consults 4 x a year.. the state of PA does not require this to show patient doctor established relationship show me this in writing.. hytek and the doctor cant tell me finally the doctor said that was my decision how many time a year not the state of PA. I asked for where i can learn more related to how medical marijuana works with my body for my condition the doctor tells me to google it not even here are some reliable websites. Hytek also pushes CBD like crazy at your appointment for a very high cost that you will get much cheaper when you get your card at a dispensary hytek must get a cut back from the cbd vendor for this. Its sad how much consumers who are not aware or who don't know the correct questions to ask can be ripped off for and pay for things they never should have to pay for all so someone can make a buck. I did at first refer a lot of people to hytek even told a few dispensaries about it that and ended real quick when I saw what was going on . I guess this is what you have to settle for just to get a medical marijuana card in the state of PA subpar care. Even after speaking to the owners more then once of hytek about my concerns there are issues still going on, things were never fixed. I still don't have a copy of my records. I am used to dealing with the some of the best doctors in the country living outside of Philadelphia this level of service would never be accepted. In fact if I was working with a client who had all of this happen I would educate them on their rights and they would file a grievance with the health plan and the doctor and the facility would be reported which would put them at risk of losing a contract and being out billions of dollars. Hytek knows things are confusing they seen their name in lights with getting rich quick jump on the green rush band wagon, and consumers get stuck who want to get and keep their card and are being exploited. Keep your head down mouth shut deal with this if you want to keep you medical marijuana card in the state of PA I wonder how many other states hytek is in who have consumers wrapped around their finger. read more

can tell me how to get my money back without having to go to court! hytek medical has taken my $189.00 and gave me no service!!! now no one answers the phones the email doesn't work and eho ever name is bob that runs this company will not return my calls! all i want back is my money! read more

Close to 6 months later.. after paying for two appointments and two urine tests...still no card as the doctor still has not registered me. No follow thru, company doesnt care read more

Update: I was contacted by the company (Sergio) shortly after posting my original (no-star/1-star) review, and they emailed my paperwork from the doctor after another 24 hour wait. He was very nice and eager to help me on the phone and asked me to remove my review from Yelp. He let me know that once I received the pdf I would need to then make an application online with the state, and that it would take additional time for the state to then review the paperwork for approval, prior to receiving my temporary card via email, and permanent card via mail within 90 days. I hope not to be contacted again (HINT. HINT.) Ultimately, it was a waste of my money and time because Illinois goes recreational in January 2020, so I'll probably just forego any registration. I've given them another "star" in my review since they did follow up, but the lack of communication and information was super sketchy atrocious, and I would not recommend to someone who needs direction/instruction. Most of the people in the waiting room with me were over 50, and I felt horrible for them having to suffer this process alone with this company. ***ALSO -- THEY TOOK AND KEPT MY ORIGINAL MEDICAL RECORDS, even though I offered to run next door to Jewel-Osco and make copies for them multiple times, and they said "No." This really ticked me off, and I will have to run around to get another copy of my records, so DON'T GIVE THEM UP! Original Review: We just moved back to the states from Amsterdam, so I was hoping the process would be informative/instructive since I had no clue what to expect. I scheduled an appointment over the phone and was told it would be located in Naperville (I'm in the Loop, making the Metra/CTA/Pace trip 1:45 from my housing :^| ). I was not given an address, and was told to expect information via email. I never received any email, so I had to call and email twice before finally getting an appointment address at a different location that I was originally told, with no date or time for the appointment. I showed up randomly in the middle of the day at the strip mall location, waited two hours before finally talking to a PA for 5 minutes. I was asked to submit a urine sample and 4 blood draws. I was told I would receive my provisional card in 24-48 hours via email. It has been a week, and I have not received anything via mail or email, and the location of my blood draws is swollen and purple, spreading up my arm (another doctor's appointment). I tried to email and call to contact someone to find out what was going on, and after being transferred around to different people for 5 minutes, was told that I should expect to receive something within 10 days. Yes, I would say this is a scam, and there are probably better and more reliable companies to do this in a much closer location. read more

Very slow on everything. They do not offer the lowest price in Ohio. I will not recommend this company to anyone.

Just renewed my card. Staff is very friendly and super helpful. Prices are very reasonable.

Very disorganized. I paid for my phone appointment in advance and was scheduled for November 30th. A day before my appointment I received a call to reschedule about a few weeks out. Once again as my appointment drew closer, I received another call to reschedule. I did and was rescheduled out to December 21st. This was now my THIRD appointment that had been rescheduled. Also now almost a month later! Strangely I received an email confirming my appointment-for THE WRONG DAY! At this point I was so frustrated and concerned this may be a scam and worried that they have my card information, I changed my mind and decided not to use this company. I have called and emailed for a refund to no avail. No response whatsoever! They were supposed to reopen on Thursday January 2nd but no one ever answered my calls!! I just want my money back as services were never provided! I would never recommend this company to ANYONE! They were quick to take my money but never provided the service I paid for! I only gave one star because I had to to post the review. In my opinion, they deserve ZERO stars!! read more

They took FOREVER! I had 3 in office appointments rescheduled and then it all turned into a phone call and a video chat. They changed their policy during all my rescheduling and my husband didnt have to do half the stuff I did, i.e. give blood and urine. And got his appointments over within 2 weeks, mine was 3 times as long! I have tried to contact a supervisor several times to discuss the 2 follow up appointments that I have to give them more money to do, and guess what, my husband doesn't have to do them! I recommend finding somewhere else. They make you think they are legit doctors wanting to help patients get access to medication they rightfully should have. But they are just your run of the mill money hungry jumping on the band wagon company. read more

Very nice staff but there communication between one another sucks!! Sometimes they don't know what the other is doing ! but everyone I have dealt with have been great! read more

This company is SUPER aggressive. I don't know how many intake specialists they have but the guy that I spoke to [Mike] gave me a bad vibe. He kept repeating my name CONSTANTLY, to the point where every other word was my name, he was super eager to get me to sign their contract, and constantly reminding me that I wouldn't get the appointment without signing. Yes it's only $77 for the first visit, but they require you to come back THREE more times for a follow up every 90 days at $50 a pop. Hence the contract. After thinking it over I called to cancel. He basically regurgitated the information I gave to him in the previous days, reminding me every step of the way that I needed to sign the contract if I wanted to guarantee my appointment, even though I already told him TWICE that I wanted to cancel. After the second to last phone call he puked out his scripted closing saying I was off the list and hung up on me (for the second time) even though I kept talking, saying "wait wait wait! I have a question!" The last time I called him back I told him to stop hanging up on me to which he responded by getting an attitude with ME saying he had a lot of people to get to and that if I had a question to just ask it. (Thanks buddy, I would love to ask a question if you'd give me the chance) Also telling me not to raise my voice, which only happened in response to his escalation of the situation. What kind of crap is that? I thought this was supposed to be compassionate care? I'm sorry but if something gives me a bad feeling I back out. This company gave me a bad feeling. Or maybe it's just Mike. Bottom line, when has a doctor ever made you sign a contract with them? My advice, if you can, wait until the kinks get ironed out of this giant medical marijuana shitshow. It shouldn't be this creepy or expensive or annoying to get this kind of care. Hytek (stupid name btw) seems to care more about quantity over quality. What else accounts for the overly aggressive scare tactics? read more

Hytek was great throughout the whole process. From Evan to Troy and then on to Dr. Phelps. They made it so easy and answered all my questions. Would highly recommend this company read more

I now have the medical attention I need, they we're so helpful throughout the whole process. Will definitely be referring others to this great service. Keep it up! read more

This is a rip off and scam. I received my card from a Dr in State College. HyTek set up appointments and I paid the initial seventy some dollars. They also did blood draw, urinalysis and swabbed my cheek. The swap was told to me they will find out how your body / dna. breaks down different prescribed drugs. They also explained that the report would also state prescriptions that would be best for my body to take. I was told I would receive the report in and around 30 days. Never heard back. I called and they stated there was a problem. They offered to have a mobile blood draw employee come to my home. I said that would be great. I set up the appointment and waited two hours after the agreed time. They no showed. I called and the gentleman stated the lady had car problems on the way and they called me. Funny I did not recieve any phone call. If I did I sure would have never called to inquire. Then ninety days later they call for me to pay my $49 check up via telephone. I paid the money and the doctor never called. So this leads into a fraud alerts at 4 pm today from Discover. HyTek took upon themselves to charge me another $49 for another follow up. Seriously. Oh no. You could not produce my results nor have a doctor call me and yet let me sit and believe a mobile person was coming. I called HyTek today. The lady said she would give all info to her supervisor. I truly do not have any faith of a return call. I will be filling a dispute with my Discover from the last charlenes when the doctor never called after I paid. Let alone never receiving my results after paying the initial fee. I worked in prison and this is a scam. read more

I have had the worst experience with Hytek from start to finish in Pennsylvania. They are extremely unresponsive. I have asked 6 times via phone and email for them to confirm that my cancer screening sample had been discarded and still have not received it. I had 2 phone calls from Sergio assuring me I would not be held responsible and he would contact the lab to confirm. Twice I asked for an email stating what he said over the phone and never received it and received no response from email requests, except 1 that said they would look inot anf get abck to me (HA!). It doesn't look like I will be billed the $30k+ that my insurance denied, so that's good. But I really wanted confirmation in writing that this lab would not be billing me and am extremely uncomfortable about not getting it. I was told there would be the initial appt., a urine test, then a 90 follow up urine test and phone call appt. They charged my card at the time of setting all appt.s not at the time of service which is strange. Then they called to say I have to schedule a phone call every 90 days, forever! Then they called to say it's time to schedule a urine test, I said no I did the follow up one in June, they said you have to do it every 90 days FOREVER. These total $80-$150 every time, especially if you have to go to a lab because you can't make the appt. the one day a month they come to your town. I was so upset that I would have to consider surrendering the certification as I couldn't afford this every 90 days. The follow up call is a joke if you have no issues/questions. 1 minute on the phone for $50!! Then I looked into it further to discover it is NOT PA STATE MANDATED to follow up every 90 days and take a urine test every 90 days. I was furious and felt they are taking advantage of myself and tons of others for financial gain. I found a local Dr. who was appalled at the requirements they have. This local Dr. has the initial certification fee and then 1 6 month follow up call (at NO CHARGE). They do not require a urine test but stated if they did need to (only for those in addiction programs) that there would be no charge. I set up an appt. with this Dr. and attempted to do my due diligence to reach out to Hytek and let them know and to see what needed to be done to transfer. Instead of responding to the email I sent yesterday, I received an email from the PA government today that my certification had been revoked effective immediately. I am an extremely organized and always prepared person. They were not up front about exactly what was needed and what was going to be required. I am thrilled to never give them another penny. read more