I'm not sure why this place has low stars! My family and I came after dinner and were greeted friendly service right away! We tried a couple "only in shops" flavors before ordering. I'm so glad they offer this so you're not left with a flavor you don't truly enjoy. I went with the brownies à la mode, pralines and cream (I think it's called) and caramel cone(my go to) with rainbow sprinkles. YUMMY. The shop is on the smaller side so in peak hours it can get quite tight on space but there are tables in doors and outdoors. read more

See all

I got too excited to know that there was a storefront here. Service was amazing. Both Eliza and Jaelyn had positive energy and were very welcoming. They seemed so happy to be working there I got a vanilla ice cream and a ny strawberry cheesecake ice cream Would return any time read more

The service is excellent and the store is always clean. Ice cream is great and also at a good price.

Back again on a 90° day for some cool treats for the crew! Have been here a few times, always with a large order. Service has been efficient, pleasant, and quick each time. I believe the store is mostly, if not completely, staffed by family members. Saw an ice cream cake being made on site. If you're in the mood for Haagen Dazs, check it out! read more

PROS: this place is clean and has a nice variety to choose from on the menu. Ice cream tasted good, was well priced, and the staff was nice. Good amount of seats inside as well CONS: minimal parking and the staff was slow with making the orders OVERALL: if I was in the area I would definitely come back here for a treat... as long as there's no line read more

See all

Solid. We were craving ice cream and gave this shop a shot. The order was done quickly and accurately and was well-presented. Toppings were generous and plentiful. Overall, the ice cream was delicious. We opted for the Dulce de Leche sundae, which was absolutely packed with flavor. That said, we will visit again! read more

Came here this past weekend because we were shopping and my mom wanted some ice cream. I think they need to be a little more organized when it comes to choosing flavors, I've noticed that some people get confused because the cashier is right in the middle of all the ice cream flavors so you have to walk from the front to the back and back to the front if you are not sure of which flavor to get. The place is not big either, the space between the tables and the cashier is very narrow and that narrow space is where the customers walk in, so if it gets crowded, it might get a little inconvenient. I like their ice creams, my favorite is peppermint bark and coconut pineapple, yum! I don't think they overcharge you to be honest, you're paying for the brand, if you go to the supermarket, you'll Notice that the pint is not cheap. Go to Godiva and you'll pay around $8 for a soft serve so it's sort of the same thing when it comes to price. About the service... I have no complaints, the girl was really sweet and patient, I walked in with my mini pooch and she gave me a tiny cup of vanilla frozen yogurt for him, I thought that was very nice of her. The three stars are more for the service and of course the ice cream, it was great... I deducted 2 stars because it could be a pain in the neck to order ice cream if you're not sure which flavor to grab and the store is crowded. read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

They barely speak or understand English and got charged $15 for 1 pint when it was supposed to be 3 and blamed Uber eats!

Tasty Ice cream shop. Clean and service is good. I love coffee ice cream. why don't you get Green tea ice cream!! Please get it!!! read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

See all

What's the best way to end a great meal? Ice cream of course! Loved the java chip flavor. If you are out on a date, take a nice walk on the waterfront while sharing an ice cream cone. I guarantee it'll be a very romantic evening. :) read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

ice cream was okay. one of the workers handed us a soft serve she dropped completely in the sprinkles, didn't offer to make a new one or anything. just spooned it back into the cone ?? read more

Always disappointed but I love ice cream so I keep coming back. The service is always bad. The manager is rude.

We would of liked to get a bunch of ice cream but did not want to stand and stalk.. every outdoor chair was taken for more than 3 hrs by non- paying people! Went 3 doors down after a great Greek dinner an spent $52 on desert and had a beautiful city view! Why have chairs for non paying guests? We saw them leave so much litter behind too :( I don't care (but I do..) my hot fudge Sunday w/ whipped cream was $4,50! The other fancier Sunday's were $8.00! read more

This location is always clean and the employees are friendly even when it's super busy. This is what brings me back here when I'm in the area. I'm never disappointed when I come in here when it comes to service or dessert. They also offer non-dairy flavors. read more

Häagen-Dazs - Dulce de Leche Milkshake - Ice Cream & Frozen Yogurt Near Me - Edgewater, New Jersey

A fine place to spend time on a warm - hot day. Open Sundays when a lot of other places are not. The mall is next to a EPA Superfund site. There is a chemical smell if the wind comes your direction. read more

Horrible horrible horrible service!!! Shame on the staff I'm full term pregnant and the person working there just decided to stop helping me while I was choosing my flavors for a milkshake! I walked out in disgust she continued to help other people and completely ignored me! I am beyond disgusted by the service! There needs to be some kind of change through management! read more

This is a review I am writing after giving this location two chances. On the first visit, the indoor AC was not working. I wanted an affogato. I asked how the affogato was made (typically made with a shot of espresso and scoop of ice cream). I was told it was made the traditional way listed above, but was handed a cup of coffee with a small hint of ice cream in it.... when I asked for it to be made again, I was abruptly told this is what I asked for. I clarified that I did not order a medium coffee with a scoop of some ice cream. Piping hot coffee. In a heatwave... it didn't make sense I chose to pay for something I didn't order in effort to not be that customer that makes a scene. I figured the heat in the location and the long day was a lot to handle. Today, I tried to keep it simple. I asked for a mixed cone. I was handed a cone that was literally falling off and was advised to get a cup. It was clearly not made properly. When I asked for another cone to be made, I was told it wasn't possible "no". My husband asked for a chocolate chip cookie sandwich with vanilla ice cream. The cashier and him both clarified the traditional chocolate cookie and he was handed a double chocolate cookie sandwich. Something completely different. It happens, but to be so rude when it does. Beyond me. By this point my husband and I couldn't handle our laughter at our own fault in returning to this establishment with employees that choose to haphazardly make orders and refuse to cater to the customer in anyway. Im not sure whats going on, but I ask that management intervene. read more

It's Haagen Dazs A rich, creamy guilty pleasure This one is just mere feet from the edge of the Hudson River, with its' picturesque views. Nice warm evening with cool river breezes. This ice cream shop is great for those times that you want to get dessert with your dessert !! ;-) I just stopped in last night. Their Pistachio was chock full of chunky Pistachio pieces. Their Vanilla is rich and tasty and not too sweet. Their Dulce de Leche is a favorite, although a bit sweet for me. Being Haagen Dazs, you can't go wrong with anything chocolate. For those times when you're in the mood for dessert, check out Haagen Dazs on the waterfront. Why does ice cream always taste batter as you share it with someone walking along the water? read more

I was a loyal customer. I won't return. Why? My experience: - I call to make an order for pickup; I am treated like it is a weird request - I am put on hold (background noise was audible) - The server (a rather rude teenaged girl) says "it's that stupid guy that always calls and orders.. I can't.." (I've placed exactly one phone order before and I tipped.. well) - Conversation and giggles back and forth follow - Someone different picks up the phone; I have to repeat my order and she accepts - I arrive at the store to a very long line; guess my phone order was a good idea - I notice the girls behind the counter pointing and giggling at me - I ask and am told that I need to wait on the line of people who haven't placed orders yet; a bit silly, but I do so without complaint - I pay for my order and am told "we can't keep doing this, my boss doesn't like it" -- awkward - I leave the store and call Cold Stone and confirm that they offer both phone and online orders -- not such a weird request after all - I call Haagen Dazs to ask for a manager and am hung up on immediately before I even say anything - I redial and ask for a manager.. just to be interrupted with "is this the guy with the shake" before I politely ask 3 times for a manager.. I get a "manager" (she sounded like she was 14 years old) and I explain to her that it's 2016, their competitors offer takeout service and my experience was unnecessarily unpleasant My suggestions: 1. Hire at least one adult to supervise the fleet of children you have working for you 2. It is 2016 and your service is behind. This is your prerogative, but treating your customers rudely when they expect comparable service is just bad business read more

Jason the manager was super rude and unfriendly. I generally love Haagen dazs ice cream and I'm a loyal member of the rewards program, so I have earned a free mini cone and the lady already had scooped it. As I was ready to redeem, it Went back and forth trying to scan the code about 5-10 min. Ice cream already melting away. Turns out their system was down. No apologies. Manager Didn't acknowledge my coupon. Said sorry to me "next time" . So I said is this my fault? Answer: no. Its "the systems fault" . I just decided to tell him to forget it. I wasn't going to pay because I have a mini cone for every x I buy which I had earned. I truly hope he made some good money off of that mini cone he ended up throwing away instead of acknowledging and making a customer happy. Such a bad experience customer service really died down at this spot. read more

Open on Sundays! Which is not true for the shops in this mall strip. I had a coffee ice cream in a plain waffle cone and it's simplicity was divine. My Husband had a wild berry smoothie with raspberry sorbet. How can you go wrong with anything Haagen Daazs?! Staff was very courteous and helpful giving their suggestions without being too pushy. Beautiful on a warm spring day with outside seating piquing views of the water front. read more

This place is horrible and they are just ripping their customers by charging extras without even saying. The owner is just ripping people.. For one scoop he changed us $5 (vanilla ice cream) and he charged $0.70 for the cone.. we asked for some topping, literally he just touched the crunch and for that he changed $0.95 . So one scoop vanilla ice cream on a cone came up to $7.65 I am sorry, but that is the fact. I was charged exactly as I described. Since then My kids and I stopped going to Haggen Daz .. I wish I kept the receipt read more

I go there all the time and there is always a problem. Half the staff doesn't understand their customers. They charge a cheaper price on their app for mobile pickups and in store they charge more. I placed a pickup for a milkshake and the manager refused to give me whipped cream when I requested it on my order and then she tried telling me I had to pay when I already did that online hence that's the point of a mobile order. Bad service will not be going there again. read more

We like haagen dazs, a lot. But we're so disappointed with this store. We live upstairs in the building so it's like walking to the kitchen for us. We used to go all the time to get milkshakes. Seriously, like 4 times a week and sometimes more. The first few times we ordered milkshakes, it was a bit watery and the consistency was not what a milkshake should be. So we started asking for our milkshakes "extra thick" and it worked. Now they were normal and the proper thickness that you would expect from a milkshake if you ordered one anywhere else. Then one day, they charged us extra (without telling us when we ordered). They said that extra thick means that more ice cream must be used and, for that, they must charge extra. Seriously? So you're gonna charge extra to make a proper milkshake? I explained to him that we have been here more than 50x and order the milkshakes all the time and that it is watery and not a milkshake unless we ask for extra thick. He just stared at us and said the boss said extra charge. That was about 4 months ago and we haven't had a milkshake there since that incident. Very disappointing and not the right way to do business. So much for customer appreciation. read more

Quality ice cream, a little pricey but good quality. The service was ok, I've had better. Their almond milk ice creams are awesome! Overall, I would recommend this place. Its located in a beautiful place to walk around! read more

The store is run by a bunch of teenage girls so service can be spotty. Also the ice cream is super soft and melts almost immediately. Tip: It's cheaper to buy a pint with 2 flavors and share rather than 2 separate ice cream cones/cups. read more

Good quality ice cream at a great location! The store has good hours too, nice place to stop by after all the shops close or after catching a movie at the multiplex. Not understanding the bad reviews regarding the staff, my experiences with them have always been very positive. The only disappointment from this shop was their cakes. I picked one up for a party and it had ice crystals. read more

To start off. This place is only good because of the very few workers Yes, the ice cream taste delicious but that is not made by them. I am a customer of years. I know the boss.. Jason. I passed by the other day to get ice cream and was served by a tall girl who spoke spanish to me. She was very polite. She Asked me if i wanted samples. She also did my order fast. Some of the workers/ employees are very rude. For example, rude to the employees, Bad service sometimes and some do not even offer samples. This girl With Long black hair was Also there and was very Nice as well. She worked very fAst to. Take that into consideration. thanks read more

I love this ice cream shop, although it's expensive. It's my favorite out of all the ice cream shops. It's just that it has that really good flavor.The service is really fast although the staff can be a little rude. read more

I always wonder what the point of reviewing an ice cream shop is... I mean, seriously...it's ICE CREAM. What could go wrong? I visit this Haagen Dazs more often than I should (just makes me run more)... My favorite is 'coffee.' Service is hit or miss. Sometimes the girls are friendly, sometimes not so much. read more

Always great ice cream here. However, I agree with the other Yelpers about the servers here being rude. They don't acknowledge you when you enter & pretty much ignore until you say something. It's also very slow service. But this place is conveniently located in an outdoor mall and the ice cream is always great. read more

If I could give no star that would not even be enough. This place a side from its high prices and not so high quality items has the worst people working here. I went in and im waiting in line and the girls working there looked at me, ignored me and skipped me to take care of a guy that was way in the back. read more

Ice cream is great but the staff is just beyond rude. I had to wait 5 minutes before one of the employees could stop talking with her friends so that I could order. She even forgot to give me a spoon! I even noticed the same pattern with different customers. Overall, there are some workers there who need to be removed or who need to try a brownie sundae to cheer them up because they look bored. read more

The ice-cream tasted GREAT! The employees where welcoming, funny, and quick. Most importantly they made the product look like the picture. It was my first time going and I was reluctant because of the reviews, but I had a great experience and plan on returning! read more

You can't go wrong with any of their ice creams and their sorbets are all fantastic and full of fruity flavor. My one complaint is that they are stingy on their scoops. read more

Great ice cream overall but very inconsistent with scoop sizes. They serve on the smaller side unfortunately :( and often charge differently each time . Being back the salted caramel truffle !!! read more

Probably my favorite ice cream place I love the flavors and everyone is always friendly every time I walk into a shop.

WORSE SERVICE EVER!!! walked in at 10:45 (closing time is 11pm) and was not welcomed. Entire order was rushed and I was told "we don't make milkshakes at this time". I'm sorry but when the door says open till 11, I should get full service until 11, especially when they're charging almost 5 bucks for a small cup of ice cream. That goes for any business. If not they should change the closing time to 10:30. Bunch of bratty HS girls working that don't care about the business and just want to leave. Will never go back! read more

The line is never less than 15 min, but people are still lining up. The ice cream is not better than anywhere else and it gets 2 stars for not hiring more help to serve customers. The poor girls are working like slave to serve the hordes of fat fcks invading the place. Sad just sad... read more

Bought one of their overpriced $4.55 mini pear tarts. That ended up in the trash. I simply couldn't take a bite into that piece of rock that eventually fell apart into pieces. Oh and there was no pear on it. Will never go back. read more