I've been shopping here both personally and for work for almost ten years - it's a great store run…read moreby the nicest people. I was so surprised to see the negative review! If you have any kitchen supply needs, please do go and see for yourself that everyone that works there is perfectly nice & professional. We (The PIggery) buy just about all of our paper goods there, and they have a full range of compostable "plastics" which is nice - instead of throwing eveyone's used cups in to the trash we can toss them right in to our Cayuga Compost bins. We've also made equipment purchses through them, and they are currently being our personal saviors by helping us with a nightmare kitchen hood situation. Prices are right, quality is great, staff are all super helpful - all around they are running a great business.

Figured I should respond, because someone at B&W thinks I work for their competition. I did…read morepurchase over $15,000 of kitchen equipment from their competition, but not from B&W because apparently $15,000 of purchases is just "harassment" from the customers. After I posted my review - which described my actual experience of being insulted by their staff, the owner contacted me to get my feedback. Yes, contacted me directly. Here is the message he sent me: Hello Trance A., I am a part-owner of B&W Supply Co, a business that you reviewed, and I was hoping to learn more about your experience with us. If we could go a little more in-depth in regards to your experience with us I'd greatly appreciate it. You can contact me through my email bwsupplyco@gmail.com as well as through yelp. Any more knowledge on the negative aspects of your experience would help us preventing them again for future customers. Thanks for your time, Hoyt D Benjamin Jr Later, I responded again, to describe my experiences, in an effort to help him clean up their act. However, when a staff member posts again on yelp, dismissing my criticism, it's clear that nothing has changed at B&W. Subsequently, I received this message from another person on yelp, thanking me for my review: "I received similar treatment. The owner acted as if she was going through multiple personalities in our brief conversation. So grateful I purchased my item prior to encountering her. I left stunned and smh..."

Support this amazing business. The best place in Syracuse to by cookware both modern and vintage…read more The space itself is a beauty to behold.

I haven't stopped at this place since they moved from downtown to their current location on Erie…read moreBoulevard. Nice collection of everything from Chef jackets and hats (Gift idea) to baking supplies. I knew I would find something I needed and I did. I purchased a perfectly sized cookie scoop, and unlike with Amazon shopping, there was a range of sizes to choose from. I also bought a small heavy duty spatula and grabbed a pound of Ethiopian coffee, freshly roasted. Prices are a little higher than Amazon, but shopping local has its own rewards. There is also an interesting section of the store selling Syracuse China items. Apparently, you can sell your Syracuse China sets to Smith's. Had a lovely time perusing the shelves.

Very convenient and easy drop off of our non working microwave. Highly recommended for recycling…read moreelectronics.

From the owner: Electro cycle is proud electronic recycling and e-scrap company, we specialize in copiers and…read moreoffice equipment but also recycle responsibly all electronics such as copiers, printers, servers, desktops, laptops, computers, network equipment, surge protectors, monitors, toners and much more. Electro Cycle is a cutting-edge company dedicated to comprehensive data destruction, privacy management, and eco-friendly electronic recycling solutions. Specializing in mitigating negative environmental impacts, we employ state-of-the-art techniques to shred only the hard drives or data components, allowing for the responsible reuse of copiers, computers, and various electronic components. Our commitment to sustainability ensures that clients not only safeguard sensitive information but also contribute to a greener future by minimizing electronic waste. Electro Cycle stands at the forefront of the industry, offering a seamless blend of advanced data security, privacy protection, and environmentally conscious electronic recycling services. Choose Electro Cycle for a secure, sustainable, and forward-thinking approach to managing electronic assets.

Booth is an often overlooked supply house that supplies a lot of central/western New York. They are…read moreexperts in their field and carry everything you'd want plus the advice of professionals on their products. Don't overlook them and you'll be happy you didn't.

From the owner: I.D. Booth is a sixth-generation family-owned distributor of plumbing, heating,…read moreindustrial, steel, and electrical supplies. For over 150 years, we've delivered more than products -- we provide expert solutions, fast inventory access, and reliable partnerships that help your business succeed. Your local partner with deep knowledge and a commitment to your bottom line. Let I.D. Booth power your next project.

Great Little spot at the regional market... Highly recommend if you are a baker and looking for…read morecake boxes or fun sprinkles or other cake decorating supplies... We picked up a nice stainless steel frying pan that we've been very happy with lots of kitchen gadgets for your favorite foodie

They had everything I needed and then some at a great price. Also, very friendly and helpful staff.read more

Dudley's is a little off the beaten path for me, but I make it a point to get out there and…read morepurchase items for major celebration days such as NYE or Valentine's Day. I purchased crab legs, shrimp, scallops, and stocked up on boneless chicken breasts since I was there. The offerings are top notch and worth the drive to their location.

Wonderful! Prices are right . They have everything you need . And the guy who works there is…read moreawesome.

A hidden gem in the draft beer dispensing world, I was able to get my home beer system back up and…read morerunning. I was instructed what to change in order to correct the foaming issues I was running into. They seemed to stock all the repair parts I needed as well. They also have absolutely anything you can think of for a kitchen being residential or commercial.

From the owner: Rochester Store Fixture supplies New York State with new and used food service equipment, supplies,…read moreparts, furniture, small-wares and draft beer systems. Founded in 1938, and now a third generation restaurant supply store, we have a thorough knowledge of the food service industry along with a strong tradition of outstanding customer service. Our Rochester, NY store has plenty of convenient parking, but if you can't carry the item home, we offer local delivery service also. Our experienced staff offers kitchen planning and draft beer system design services and you will always find wholesale pricing on glassware, china, replacement parts, a variety commercial grade kitchen supplies and so much more.

Fasteners Direct is great to work with to find exactly what you need. They're very knowledgeable…read moreand always know what they're talking about!

From the owner: Wide Product Range: Provides a vast selection of high-quality fasteners like screws, bolts, nuts,…read morewashers, etc. FD Systems: Offers specialized services including Vendor Managed Inventory, FD Stock and Lock, FD Sure Stock, and FD Custom Kitting and Labeling. Client Rebates: Rewards clients with points on every purchase, incentivizing repeat business. Online Convenience: Allows 24/7 ordering via a user-friendly online platform with a comprehensive searchable catalog. Learning Resources: Offers a Learning Center with technical data, news, FAQs, and video resources. Custom Kits & Labeling: Enables customers to combine multiple parts into one package under one part number and personalize packaging with custom labels. Customer Service: Prides itself on providing excellent customer service, with a dedicated team of experts always available. Regional Success Team: Has a specific team focused on regional success, emphasizing community development. In conclusion, Fasteners Direct offers unique systems, services, and an extensive product range, which makes it stand out in the fastener industry. Their commitment to customer service and support, combined with their user-friendly online platform, provides a uniquely comprehensive and efficient solution for fastener needs.

These guys are a bunch of jokers, and not good neighbors. Unreliable, unfriendly.read more

If you want to deal with friendly, knowledgeable people who will go out of their way to help you…read moresolve an electrical problem, look no further. Roger took his time to understand my needs and then offer multiple solutions, explaining the cost/benefit of each one. When I opted for what was an optimal solution, he had everything I needed in stock and I was able to tackle my project immediately I got home. If, however, you prefer to leave negative and unhelpful reviews, there are big box stores on Elmira Road, built just for you.