Glen was able to take care of us when we were in a pretty tough bind and needed documents shredded…read morebefore our move. His flexibility from the first contact and his efficient shredding team was definitely what we needed. He will be the first person we call whenever we need this done.

15/10 experience with IDS Autoshred. I've never been more excited to leave a customer service…read morereview so others can experience what true service and genuine kindness look like. I recently relocated to NYC and had accumulated a few boxes of paperwork that needed shredding, so I called several local shredding companies to compare options. Glenn at IDS Autoshred personally answered my call, warmly welcomed me to New York and completely surprised me by refusing to charge me for the service. Instead, he simply asked that I bring donuts for his team, whom he clearly appreciates and treats with great respect! When I arrived, I was welcomed like family. I was invited to be part of the shredding process, shared some laughs and had the chance to learn about Glenn, his family, his company and even got a few great insights about living in NYC. It was refreshing to see a business built on integrity, generosity and genuine human connection. Any time I need shredding services in the future, I will absolutely return to Glenn and IDS Autoshred. Donuts will still be included, but next time I'm genuinely excited to support the business financially as well. This is the kind of company that deserves it!

DO NOT USE CONFIDENTIAL SHREDDING'S SERVICES!!!!! We are a…read more45 billion dollar company on Madison Ave. We have been using Confidential Shredding for the past 3+ years. Recently they have had a change in management and the company's service has gone downhill. They don't show up on scheduled days. I have to exchange 20+ emails just to schedule pickup service. They're slow to respond to emails and don't answer phone calls. They leave behind their own bins and boxes in the middle of our office. They're truck drivers are extremely rude. There are tons of shredding companies in the city. Do yourself a favor and look right past Confidential Shredding LLC.

I have used this shredding company to shred all my confidential documents and was extremely pleased…read morewith how my paperwork was handled. Very efficient and professional. I would recommend them for any residential/commercial use.

I tried to get on the schedule for the following week on Tuesday via yelp and eventually I had to…read morecall jimmy directly to get a quote. He said he would send the quote to my email address and then I had to respond to the email to approve the quote to get on the schedule. I had the call on Friday, but I didn't get the quote until Monday morning which was my move day, so I didn't approve it until later that night. Then it turned out it was UN week in NYC, so they didn't do any shredding on Tuesday, so I got cancelled.

I needed to get rid of a large quantity of confidential records, left over after working from home…read more Arrow Transfer & Storage quickly responded to my posting, with a complete quote. And, even better, their men showed up on time and were very courteous. Well worth the money.

Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!

Be smart and go elsewhere…read more Never got a time slot by email, as promised. Never was able to reach anyone by phone or email; calls were routed to offices in other states, with no answers provided. Went to another company at a much lower fee.

Made an appointment a week in advance for today, March 4. Was told by Alba Cardinali, who took my…read morecall, that I would be contacted with a time frame the night before. I was not contacted. I started calling the number on my confirmation this morning and the calls kept getting routed to the New Jersey location. They couldn't tell me anything and said the people in the Elmsford office probably weren't in yet and the calls were defaulted to them. Got someone to give me a direct number to Elmsford and it still was picked up from someone in New Jersey. Finally talked to Michaela in Elmsford who said I was on the schedule and they would be there between 12 and 3. Took me an hour to find that out. Of course no one showed up or called. I called at 4:15 (of course someone in New Jersey answered again) but finally after about 5 separate calls and attempts to transfer me where I was hung up on, someone was nice enough to stay on the phone until he could track down and transfer me the Michaela. She said they were running late but not to worry, they would still be there. Of course no one showed up. Seriously doubt they will even call to reschedule. These people have no qualms wasting your time, so don't waste yours with them.

I needed some stuff shredded at my storage unit, a lot of file boxes, called a number of places…read more Joe was competitively priced, humble and kind, respectful, and what is really unique, was able to accomodate my schedule without waiting weeks and weeks, and even better, gave me an exact time to meet him . The others gave me an 8 hour window, saying they would arrive any time between, say, 9 and 5, Ridiculous! Joe came right on time. His son James had all of my stuff loaded and downstairs at his truck in minutes! Efficient, reasonably priced, respectful, reliable, right on time???? In a world where service is not always what it used to be, and pride in workmanship is not always a prioritized value, Joe and his son James stand head and shoulders above the crowd. SOOOOOO hightly recommended!!

We have been using Joe at All Shred for over 10 Years now…read more Great person and always reasonable rates. Honest reliable service!

My Jersey City, NJ company shreds once every few years and we've used several different shredders…read more Pro Shred has been the best by FAR. Accurate quote, easy to reach representative, clear time frame given, confirmation call received and timely service. Couldn't ask for more.

I scheduled an appointment for them to come to my home to shred. They said they'd call a day in…read moreadvance of the appointment. When they didn't call, I called to see if they were coming. They said they needed to reschedule because they do Brooklyn on different days. We rescheduled. Again, I had to call them to confirm and find out what time they would be there the next day. That day, their truck broke down. I did not get another call to reschedule but someone showed up unannounced the following day. I thought they should give me a discount on their services but they refused. No apologies offered. They do not know how to run a business.

This is the first time I've used Gaeta. The dumpster we originally asked for was a tight fit and…read morethe driver couldn't have been any nicer. He told me he'd be back later that day with a smaller one which would definitely fit. When we called to have it removed, another driver came and all I asked is that he pull into the driveway across the street to get into our driveway. Both drivers were more than friendly and very helpful. Gaeta has been picking up our recycling in town for quite a while now. I've never once had to call the town to ask why ours wasn't picked up. They've always been there when scheduled. I've also recently found out that they took over picking up our trash. It doesn't sit on the curb for days like the previous sanitation pick up. Also, instead of throwing the cans, they place them back on the curb. Every driver I've encountered for whatever reason, has been friendly by waving or wishing me a good morning. I have nothing but praise for these men and women. Thank you Gaeta for everything!!!!!

The last 3 co-mingled recycle days these idiots took the bin and all! Now I have no remaining bin…read moreto use for recycling and will have to buy another at the risk of them taking that one, too. I've been here 34 years and have used the same type of bin as long as there's been recycling here. All of a sudden the bin goes right in the truck? Seriously?