So far so good. Response times are great and being kept up to date with our flooring order has been…read moregreat. Price is negotiable and able to provide good selections based on your budget. More review coming after the floors are installed!

Unfortunately, this is not a good review, and it is not something I like to do. However, I feel…read morethis is necessary. We engaged John last November to do knock down ceilings and paint our entire house after he completed a very nice job on a flooring project the year before. This new project did not go well. We discussed and agreed to the project schedule and expectations. What transpired was a serious lack of transparency and management. We were taken advantage of including paying for work that was never done and were told it was, hurried work that required rework multiple times, schedule slippage by multiple weeks causing us to incur additional costs and rescheduling subsequent contractors. John discussed making things right, however we were well past the point of allowing for this to continue and paid for a different contractor to finish the remaining rework. I'm sorry to have to share this. Sharon G.

Charlies Team installed Carpet in my basement remodel, great service, and products, you guys rock!read more

Excellent!! Quality product! Quality plus service!!!…read more Installation was perfect and great clean up. Positively will use them again. Absolutely highly recommend this company

Jason was able to quickly fix my flooring that separated! Very positive in attitude and confidence…read moreof being able to make the repair! From time I called to having it fixed was a very short time. Will definitely call again for any flooring needs!

Great from beginning to end. Maybe things changed from the negative reviews. Locally owned and…read morevery accommodating during covid. We went in wanting to just refinish our honey oak floors and we ended up tearing up carpet and putting down a new floor. We only had to be out of our house for one night and they worked with us to ensure we could BOTH work from home and the guy could get the work done. You WILL want to make sure that all your stuff is down...the equipment is heavy duty so a painting could fall if they hit a wall or the room will vibrate so just beware...if you are worried, move your stuff as they advise...we never took our doors off(closet) and the guy did it anyway so my guess is they would work with you if you are older and can't move certain things...overall, a great experience with Above All!

We replaced this year existing carpet vinyl with new carpet and luxury vinyl plank, and we can…read morewholeheartedly recommend Bloomington Carpet One (BCO)! Josh was our salesperson, and was tireless, knowledgeable, and patient in working out different options and educating us about the pros and cons. We did some comparison shopping. BCO's good pricing, their responsiveness and promptness, and them doing their own work (not subcontracting) were compelling, so we went with them. After we ordered the work, BCO was able to put the job on schedule within days. The BCO installers accidentally installed the vinyl plank in the wrong area. This error also led to some other issues. When BCO realized this, it immediately acknowledged its error and responsibility, and worked to correct as soon as it could. The BCO installers were back the next day to start addressing the issues, and Eric and another employee even visited the job after their workdays, just to evaluate and determine solutions. Matt (general manager) got involved at the end to make sure that we were satisfied with the resolution. (We were!) However careful a company is, some type of error will happen sometime to that company - that's a fact of life. How the company - and the people at the company - respond sets the great ones apart. And Bloomington Carpet One, through its actions and the actions of its employees, clearly distinguishes itself as a great company!

Our realtor recommended Shelly and Carpet one for some carpet replacement before putting our house…read moreon the market. It was a flawless experience. The in home consult and measurements were done the same day we called them, and carpet was installed a few days later. Also - the pricing beat a quote we had from empire for a similar product by a few hundred dollars. Highly recommend.

After Ungerman ghosted us, I became my own contractor. After reading a few reviews, we were hopeful…read moreThe Carpet Guy could help us. I sent an email request through the website and quickly received a reply. Tom then scheduled a time to come out to give us an estimate. There is a $50.00 charge for the initial estimate. We needed a new pad and our carpet stretched back into place. Tom called us on his way and arrived on time. After providing us with his estimate, we decided to proceed. We were able to schedule a time for Tom to complete the job. Tom is very friendly and communicates very well. Within a few days our job was completed, In my opinion very affordable and excellent service. I would highly recommend Tom for any of your carpet needs.

Hired Tom to fix an area our puppy chewed. He responded super fast even on a Sunday, and got us…read morescheduled quickly. He showed up promptly on time and the service was not only quick but also outstanding. Cannot recommend him enough and I never post a review for anything.

Josh and his team were highly professional and did an excellent job. Their method took a lot of…read morestress out of the buying process (we were able to go through the sales process at home with the mobile show room while our young children were napping), and we will definitely use them again. I asked the installers when they were here about what their opinion was of the carpet we bought - I thought it was telling when they told me that Josh and Joe don't mess around with cheap carpet. The end-to-end service went above and beyond anything I have experienced in home improvement stores. Josh and Joe actually care about their business because they own it, and you will not get shafted if something goes wrong like I have frequently have been when I have bought from big box retailers.

Did a wonderful job of installation and very easy company to deal with. One small measurement…read moremistake happened and it was corrected immediately. I am very happy with the floors. Installer was detail oriented. Everything was cleaned up each day. Work was completed in a timely fashion. Inspection was done upon completion.

I needed my engineered hardwood floors refinished, and the first company I contacted barely looked…read moreat them before telling me they were too far gone and needed to be replaced. Thankfully, I got a second opinion from Dave's Master Floor Care. Dave carefully inspected the entire floor and explained that refinishing was possible -- and he delivered outstanding results with good value. Dave is thorough and an excellent communicator. He explained the types of wear on my floors and outlined his refinishing strategy step by step. With little room for error on this type of flooring, I appreciated his clear approach -- there's no "undo" button with refinishing! Dave also has tools I've never seen before -- it felt like he had a gadget for every challenge that came up. Plus, he's been doing this for years, so he knows how different stains and woods react. I even learned a bit along the way. And the best part? Dave does the work himself. Sometimes he brings an assistant to help with simple stuff, but you're really hiring him -- not a random crew. After seeing what he did with the floors, I also had him fix some big cracks in my garage and driveway too. Same story: great work, no fuss. If you want someone knowledgeable, equipped, and detail-oriented, I highly recommend Dave's Master Floor Care.

I found Dave through Yelp and, as usual, I am always a little suspicious of contractors I find…read morethrough an app but Dave really put my mind at ease once I spoke to him and heard how knowledgeable he was about flooring. He provided a consultation for my indoor floors, but then I had him also look at my garage floor and he said he was able to do the work I was looking for, which is what I will be reviewing here today. I had a few cracks in my garage floor and was looking to Epoxy it to protect it for the winter. Dave explained to me his process and how it differs from the competition which helps keep his cost low. The best part about Dave was that he stuck to the quote he gave me, with no surprises or additional ask for money, and he started when he said he would, got the job done quick, and finished when he said he would - anyone who has worked with contractors before knows this is a rarity! Dave was respectful and treated the place with care, and I would recommend his work to others. We think the garage looks great! Dave is passionate about his work and did tend to over-explain some things to me, so some people might enjoy that more than others but it was great to hear how much he knew about the subject!

Where to start.... Shortly after installation, the flooring began peeling and lifting in multiple…read moreareas. This is extremely concerning, as new flooring should not show signs of failure so quickly. The quality of workmanship does not meet reasonable professional standards, and the materials used appear to be subpar. In addition to the poor installation quality, I have been disappointed with the lack of responsiveness (Aaron the mananger) and professionalism (Stephanie) from your customer service team. My attempts to resolve this matter have been met with delays, limited communication, and no clear plan to correct the issues. As a customer, I expected accountability and timely support, especially for work that is clearly defective. They are quick to reply when selling you flooring. Now that there are issues, they ghost you. Consider other options than this company.

We just had 651 carpets + in stall new LVP and quartz countertops. And they did a beautiful job and…read morealso very polite and professional. I was surprised how great everyone worked together. Thank you 651 carpets+