I had the most insane experience here. I had a Groupon for a…read more1 hour massage that I paid for in advance. The massage itself was fine. I tipped 20% on what the original price would've been. When I arrived I let the clerk know I had an appt for 11:30am that I had scheduled yesterday for today. It didn't exist. But they were able to still get a masseuse. I had offered to come back another time too. She said it would work. When we did the check in I let the clerk know I'm 19 weeks pregnant and if there was any issue with doing the massage because previously a Vietnamese nail salon had refused a foot massage on me due to their beliefs that it can induce early labor. Which I respected. She said no problem. I let her know my Groupon was for a regular 1 hour massage and I was having trouble finding it on the button for check in. She clicked the regular 1 hour massage button for me on my forms as I was getting a normal massage. LET me note that there was a whole other separate section for special maternity massages that she did NOT choose and I did NOT ask for. So on the same page- getting normal massage. The massage in fact was a normal full body massage like any other I have gotten in the 28 years of my life. I checked out after and tipped the masseuse. Then I asked to use the restroom on my way out and as I was walking out the clerk whom I had confirmed everything with earlier had the (I suppose) owner on the phone. Who very bluntly kept asking if I was pregnant "YOU'RE PREGNANT LADY RIGHT??!!?" over and over again and said how I had to pay more because I was pregnant. I told her I got a normal 1 hour massage not a pregnancy massage and she kept fighting me on the phone. She was blunt and rude and I told her I had confirmed my service with the clerk before hand and she even selected normal 1 hour massage on the forms. She kept telling me I need to pay extra because it was a pregnancy massage and I told her it absolutely WAS NOT. She then told me I needed to tell the clerk in advance that I was pregnant and I said many times that I did already. I told her this was absolutely ridiculous of her and they need to state cost of service in advance BEFORE the service and regardless she was just wrong- it was a normal massage and she just wanted more money. I stood my ground because honestly it was absolutely insane to beg for money in a scammy way after I was already done with service, checked out, & tipped. I don't care if I paid $200 for a massage in general but the way this was handled was not professional. I 100% was ready to get the police involved if needed. After I told her you cannot do this she finally said okay next time you have to pay for maternity massage but this time fine. I told her there's not going to be a next time because this is awful service and you needed to learn how to treat people better. I confirmed with the clerk I can go while the lady on the phone rambled on in Chinese and the clerk said yes. So I left and will never return.

Amazing place to get a massage. My husband and I got a massage here. They were very kind and…read moreprofessional. We will definitely be coming back! 5 stars!

Great massage. Price is incredible and service was even better. I will be back for sureread more

Over the course of my time here, I've had the pleasure of experiencing treatments from each of the…read moretherapists, and I can wholeheartedly say they are all exceptional. The level of professionalism, skill, and genuine care for clients' well-being is consistent across the board. Each session has been a journey of relaxation, rejuvenation, and healing. The therapists are not only proficient in their techniques, but they also ensure a personalized approach that caters to individual needs. Every visit was an oasis of calm, providing me with a much-needed escape and relief from the stresses of daily life. Thank you for the countless hours of relaxation and healing. I am deeply grateful.

According to an employee of this store, A1 has history of serious hygiene issues such as rodents…read more(visible mouse droppings during cleaning time and dead mice in the glue traps) and reusing linens without proper cleaning. In addition, failure to properly clean contact surfaces. Also, some of the new MTs are very young, have had little-to-no serious training (a few days) and no license. The young MTs (Luna, for example) are given customers after only a few sessions of "training" and are simply not ready, especially for deep tissue or injury treatment. Lastly, the owner texted me a few days ago and said there is potential sexual activity occuring in her store, so female customers might want to take note of that and avoid the store alltogether.

I had an amazing experience at this spa. I was experiencing pain in my upper back forna while and…read morefinally decided to get a massage. I was able to get in for a targeted 30 min massage and it was well worth it. This is a no frills, straight to the point spa, but it is clean and pleasant. I got a deep tissue massage that was administered through the sheet (vs direct skin to skin contact.) I will say, you need to let them know how strong you prefer your massage, because Tina really dug deep into my muscles to work out all they tightness. It you're not used to a strong massage, just let them know. I will definitely return!

I had a heavenly experience today with Angela - an extremely knowledgeable professional. She is a…read morefavorite at Massage Crystal, and I now know why. This was my second visit - and I knew I would return from the moment I walked in, the first time. I enjoyed the 60 minute session on that visit two weeks ago. I felt like I was walking on clouds when I walked out! That's my litmus test of a truly life-changing spa experience! The staff is personable, courteous and helpful - which does so much to enhance the upscale, calm and serene ambiance. And the prices are very reasonable - I have paid more elsewhere, for far less quality! Today, (5/24), I had the 90-minute session with medicated oil and hot stones add-on. Outstanding! I am a deep tissue massage client. Angela not only asked me about my areas of need, she also guided me through the process, step by step as she kneaded my joints, muscles, tendons, and performed firm, but gentle range of motion tests. Her assessment included tips on how to remedy/alleviate the tension in those areas. However, there was minimal talking, only when necessary. The soft music and dimmed lights were perfect for maximum relaxation. I could go on and on singing the praises of Massage Crystal and team! I have added these visits to my wellness regimen - and am taking Angela's advice! I highly recommend this spa for their top tier treatment, sleek and modern furnishings, calm environment, exceptional massage therapists and staff. Dena (sp) at the front desk today, reminded me about my Massage Crystal card (thankfully in my wallet), and stamped it for me. You know I made an appointment for next month! 10/10 = Walking on clouds sensation!

I regularly get professional massages, and my massage with Misa was one of the best I've ever had…read more I took my parents here as a Christmas gift and we all had massages at the same time. All three of us had strong masseuses who gave very good deep tissue massage. If you are new to massage, you might want to choose a lighter massage option as the pressure can be very intense and sometimes painful if you're not used to it. Misa was quiet during the massage which I appreciated, and she did check in twice about the pressure. She use hot towels to clean off the oil used for a massage after which I appreciated. They also set a timer for the massage so that you know you're getting your full time. This is a new massage parlor, opened about six months ago. The inside is absolutely gorgeous. Everything is spotless and the rooms are decorated impeccably. The bathroom was large and clean. They even provide free beverages. Prices were very reasonable at $75 for a one hour massage. You can purchase gift cards, but must do so in person. It would be nice if they made an online option. It was easy to book appointments, and they were flexible about changing to individual rooms versus a couples room. You can even have three people in a room, apparently. If you book more than two appointments at once, they do ask for a $60 deposit. I highly recommend this massage salon!

While traveling for work, I found myself in desperate need of a massage. Luckily, I was able to…read morebook an appointment online for the next day, even late at night, which was super convenient. Candace Parker was my assigned massage therapist. I was a bit skeptical at first due to the availability on such short notice, but my doubts quickly disappeared once the massage began. I'm a fan of deep tissue massages, and Candace did not disappoint. She had an impressive understanding of how everything connected and managed to work out a lot of my tension. She skillfully used her elbow and body weight at times to really get into the knots. The massage was excellent, and I felt incredibly relaxed afterward. I would definitely return to Candace for another session!

If you've ever had a real deep tissue massage, sorry this is not it. Went to two different…read moremasseuses and even tried one of them twice to see if they needed some time to get used to my preferences. The massage is pricey, all the masseuses have certifications are all nice and professional, "great technique", yet none of them touched my muscles when getting a deep tissue massage. Lots of rubbing and sliding but felt like a sweedish massage. Asking for more pressure did not help. Each time they told me after I should stretch and take salt baths. If stretching and salt baths could fix my pain and tightness I wouldn't be looking for a masseuse.

beautiful spa, extremely comfortable and cozy, staff was phenomenal and very attentive. I had an…read moreamazing experience and would 100% go back.

Let me start by saying I LOVE spa services and am a bit of a snob. If you are fine with a "fine"…read moreexperience and have money to throw at it, then there is nothing that stands out as awful about the place. Prices dictate high end and the services and ambience are truly just MEH. I've tried on two different occasions. The first was a facial. Then hoped it was a fluke and went back for a head massage and deep tissue massage. I won't go back. You can find much better for much less expensive.

DO NOT GO HERE!!!!!!! The Owner is very RUDE & RACIST!!! My boyfriend went here and had a horrible…read moreexperience! The owner asked for a tip up front before the massage even began! He told her he would tip after massage. The massage was nothing spectacular. When my boyfriend massage was complete he told her how much he would he would tip and her response was "BLACK PEOPLE"!!! She began to talk about how other black people tipped more and about my boyfriend's size! This was supposed to be a birthday gift for my boyfriend to enjoy and was ruined because of this piss poor experience! I DO NOT RECOMMEND THIS PLACE FOR ANYONE!!!

Laura gives the best massages. I visit her for a 1.5 hour massage every time I'm there.read more

Nice massages, and I'm usually able to get in same day most times! They are mainly cash and have a…read moreservice fee for card so prepare for that if you want to avoid those fees. It's pretty minimalist. Nothing too crazy or vibey. Last time I went unfortunately no one spoke English so we conversed via a translation app for payment, luckily not during the massage.