I really wanted to like this place and had high hopes for them. However this whole place and staff…read morehas disappointed me from the start to the end. It took me almost a month because First when I took my fur baby there they wanted to charge me the highest package they had without even fully evaluating him. I wanted with it to see if it was worth it because it's his first time here and I have nothing to compare it to. I went a whole day ahead and paid because I didn't want to do the deposit over the phone. The next day Saturday the groomer whom I met before was suppose to be be there get my dog and she wasn't as promised but ok I still went along against better judgement. After having my fur baby for about 6 hours he still wasn't ready to be picked up. We left and returned and he was finally ready. When I arrived my overly friendly dog was not his normal self he looked terrified. Finding out the 'professional ex vet assistant groomer" cut a hole the size of a quarter out my baby's belly area. She then tells me she gave him peroxide and some powder to try and stop the bleeding cause she use to work in a vet office. She also as an apology tried to give me 5.00 back after I paid $65.00, $5.00 was an insult and a slap in my face. I had to take my dog to the vet and have his hole stapled close and he had to wear a cone around his neck and take antibiotics because it get infected. After communicating back and forth with the owner she seem like she was genuinely concerned and offered me a refund of my grooming and vet bill. This post is not about the money it's about the quality of service I received this particular visit. Needless to say I will never take my dog back there again. I found so many small cuts on him later it made me very sad. The groomer has the audacity to say he wouldn't keep still during his grooming ??!!! I'm like yeah if you took a chunk of my skin off And I'm bleeding and you still wanna groom me I wouldn't sit still either. 8/6/19 update, I did receive a check to reimburse me for the fees and also the grooming bill. Although this does not replace my fur baby pain and suffering, it's appreciated in trying to help correct this incident. I will say all the owner attempts were considerable.

I DARE YOU TO FIND A WORSE DOG TO GROOM THAN MOLLY. SKEPTICAL AT FIRST BUT MOLLY GIVES AVERY'S FIVE…read moreBIG WAGS! BACKGROUND OF THE FURRY CLIENT: Molly is a 2.5 year old abused rescue who was shot as a puppy and left in the woods. When I adopted Molly she would not let me touch her prior to adoption. Not once. I was told she had a couple of hours before she would be euthanized. I have this horrible habit of caring for these animals...and so our journey began. Over three months, of persistent "I'm not playing...don't even come near me" Molly was the master of the intimidating growl. I have never been afraid to approach a dog until meeting Molly. She is unsure of strangers, unfamiliar activities, and loud noises - on top of many of the regular fears dogs have with grooming. It took 8 months before she would let me (the human with her daily food ration) to be allowed to even touch her with grooming gloves or a brush. There are many concerns I have had with traditional grooming businesses for Molly: * they are usually loud, even early in the day because of the barking and multiple equipment running simultaneously; * the scheduling is primarily based on business needs more than your pup's requirements because everyone has special request for their baby and they all can't be accommodated; and * often your dog is put in a cage (ok, call it a crate if you must) between when they call you and how fast you can get there. This is true for absolutely every dog salon I have tried with Molly. I have paid for moderate and high end grooming trying to address this dirty dog's needs. Molly and I recently moved to Wayne where there are many places Molly can swim and play in the mud. In fact, it is a daily occurrence for Molly. Makes for a fun doggy day...also makes for one dirty/smelly dog, car, and house. It was turning into an emergency situation actually. I was so happy when I came across Avery's in Yelp. I read all of the reviews and called immediately to schedule an appointment. I was able to get on the schedule within two weeks. The next thing you know, an Avery's van pulled into my parking area and Josie was Molly's groomer. I can't tell you what exactly happened in that van - but what I can tell you is my dog looked fantastic and she was not stressed in the slightest. Normally, when I pick her up from a grooming session, she is so excited to see me. I can't be positive...but Molly might have gone home with Josie (who is now my permanent choice for a groomer). Here is the reality - the service of Avery's is definitely a bit more expensive than a traditional salon. I can tell you for a dog like Molly there will never be a traditional salon so long as Avery's is an option for me. The lack of stress for her, which translates into the lack of stress for me, is worth every penny. I don't know too many dogs that love the grooming experience to begin with - so this helps dogs that don't suffer from anxiety like my girl. I can also say that there is a lot of time saved from going back and forth to the groomer for me. I went back into my condo while Molly was getting all dolled up by Josie, and merely walked outside my building to pick her back up. It was so simple it is a bit ridiculous that everyone with a dog doesn't just take advantage of this type of dog grooming. I make it a point to provide feedback on Yelp because I rely on the feedback of others frequently. I only give honest input...good or bad. I definitely recommend Avery's without hesitation. Just keep your eye out on your pup if you get Josie as your groomer...I think she may be the Dog Whisper of Grooming!

This was the first time I took my labradoodle here because the regular place we take her to was…read morebooked up. Not only does my dog look horrible, but they also cut her in 3 places. They never mentioned it or apologize when I picked her up. When I called the owner to address it she was very rude about it and took no responsibility. Then she said she couldn't hear me and hung up. If she really cared about her customers she would have offered some sort of resolution or given a sincere apology, it was more of a "too bad" attitude. I was very upset over the results and now I'm even more angry over the customer service. I would NEVER recommend going here. Barkingham Palace is where we usually take her and they do a WAY better job and have a much better customer service.

I have been a customer of Linda's for over 15 years. She is a pleasure to deal with and will go out…read moreof the way to accommodate last minute requests for an appointment, My first schnauzer went to Linda for 7 years and was my wife's love. She passed after a long illness and Lucky became my responsibility. Lucky passed and I was very much upset and in grief. Guess what? I got a bouquet of flowers and a beautiful card delivered to me from Linda. How caring Linda was and IS. I truly don't understand the two negative comments posted here about Linda. She is tops in her field and I wager that 95% of her customers feel as I do. Dale Nichols West Chester, PA

If Icould leave a negative star review , I would. Took long haired cat for haircut. Except for head…read moreand parts of tail she was shaved like a sheep. And not in a good way. Clumps of uncut hair remained in some places, clipper marks everywhere... and all this for 80.00 cash only! Cat was already in crate, so I didnt see the horrific job til I was home. I believe my aged semi blind mother could have done a better job!! BEWARE!!

Called on Saturday 10/8/22 to see when I could get an appointment for my 4 month old Maltipoo…read morepuppy. Lisa had an opening that very same day at 11am which is rare. Lisa and another lady that works there took excellent care of my baby. Her cut was clean, precise and exactly what I wanted. Her shop is very clean and you can tell that she really loves animals. When I picked my baby up, I could tell that they handled her in a very caring way. Thank You so much Lisa, I really appreciate the care you gave my baby.

They did a great job with my two fur babies! Friendly service and clean atmosphere. Very…read moreprofessional!

Roxie looked amazing and was very happy after being groomed! It's wonderful that they come to my…read morehome!

I used this service for my pet because he was nervous at commercial groomers and isn't social with…read moreother dogs. I found Peaceable Groomer at that time and was thrilled with the one on one attention and my dog was manageable during the sessions. I moved and recently moved back and was overjoyed to find Peaceable Groomer still in operation. My dog is now 13 and still a nervous wreck when he has to be groomed but Lynn is so patient and takes all the time necessary to be sure it is a good experience for my dog and for me too. You can't get any better than this.

Kat is phenomenal! My dog can be very temperamental and has not worked well with other groomers for…read morethat reason and because they always cut him too short. She always makes sure my dog is completely comfortable before starting the process. She is so professional, kind and provides exceptional service. Thanks again for everything. We will never use anyone else!

this woman is a godsend. She is amazing my Yorkie/poodle two years of my heart and she made him…read morelook like a totally brand new person. He was so happy when she came home. She did excellent on his nails. smells and his haircut is A1. ‼‼ if you have any grooming needs and I'm not sure where to go. I recommend Katie over anyone. She gets a 10 out of five stars.

Good & thorough grooming, friendly service, reasonable prices, good communication, and loving…read moretoward my dog... what more could I ask for? REALLY appreciate Jeanie's grooming work and positive energy, and Jennie adds to the pleasant atmosphere.

We just had our first experience at new creations after many unpleasant experiences at other chain…read moregroomers. Callie, our 5 year old lab/Border Collie mix has tons of energy and can be too much for some groomers to handle. Today she had her nails clipped and ground after a search for a new groomer. Jennifer took care of her, and managed to keep her calmer while she cut her nails. Jennifer understood the breed and how energetic they are. I was very pleased and it's worth the little bit extra. They didn't try to sell me anything I didn't need, and my dog didn't come back sick. Callie's nails are 100% better than they were when we went in, and we will be going back.

Fifty-plus years ago, as a child, I can remember when SGH was a brand-new vet working with Dr…read more Huggler on Lancaster Avenue (where the park is) that's how long I've taken my animals to this establishment. The knowledge base of their staff is extremely reassuring for our fur babies. Lesley - the manager runs a fantastic operation. We would not go anywhere else.

I had to be very careful with my new puppy Hazelnut since my favorite dog past away last year, I…read moredid tons of research of each hospital before I made the appointment, I am so glad I chose this place, the Vet think outside of the box for hazelnut's check ups, it helped me to be sure Hazel is well protected. Thank you.