I love the service here. I've been using Heads to Tails for years...both for dogs and cats…read more We have a long haired cat that gets matts on his "underside" so we have his belly shaved. Carol has us bring him in, in the early morning to avoid our cat having to deal with the noise of the dogs, which I think is very considerate, since this is an already stressful situation for most animals. Carol always does such a great job, shows a lot of patience and does what we weren't able to do...get our kitty to stay still during the process. Carol also runs the Furminator through our cat to smooth out his back and tail. He always looks so handsome when she's done and I have no doubt he is so much more comfortable during the summer months.

Just took our Cavachon, Ginger, for grooming here for first time. Her old groomer was starting to…read morefeel a little like an assembly line. Linda and Carol were awesome!!! Really make the dogs feel like they are visiting a home. Ginger tends to be nervous and stressed around other dogs. But she settled in quickly and hung out all morning between her "spa" treatments. The cut is perfect, she smells great. I am very pleased!! Price is also just right. We found our new groomer!

This is the best dog groomer around. Only 35.00 and the dogs look amazing every time. Michelle is…read moregentle and kind with my dogs which I really appreciate.

From the owner: Over 17 years of quality and compassionate Dog Grooming.read more

My senior 85 lb. GSD is having mobility issues due to advanced arthritis but his groomer at Terry's…read more(Sami) is unphased. I love this place and wouldn't think of taking him anywhere else.

I've been going here for about ten years without a problem . Recently I've called four times in two…read moreweeks. I've left messages each time with no callback ? For this reason I cannot give a five star review

Loved the place, very professional and gentle with dogs, my Dog RuBy loved her spa time and the…read moregrooming was excellent! Will definitely recommend to my friendss !

i love this place! i love that they're appointment only and only take smaller dogs. i think that…read moreallows for the dogs to get more special attention during their visit. both of my dogs have been here now and we are SO happy with both of their results. our Pekingese was in to get a lion cut and his bath, nails and everything else and it was the best cut we had got on him ever! so happy with it! and my pug got a bath, shedding treatment, blueberry facial, nails clipped, ears cleaned and everything and she even came home with a cute little bandana! if you're in the area, please please don't go to pet smart, give this place a try! the people who work here are so nice and so professional!

I'm a retired dog groomer. And I no longer Groom or have the…read moreequipment? I am so glad I found Susan. She's very good with the animals, her experience Shows When she handles the animals and does such a nice job

Sue has been grooming my poodles for over 10 years. Always kept in touch when my first poodle was…read morevery sick. She always does a good job. Always receive compliments on them after a grooming.

I highlighted recommended Spoiled Rotten. I've been a long…read moretime customer and couldn't be any happier with the service I receive there. The staff are very professional and courteous. Always do a great job.

Ellen always does an amazing job on our dog! I love Spoiled Rotten! I have been using this…read moregrooming service over 17 years with all my dogs.

This is the best dog grooming company I ever had. They are very kind to the animals and take great…read morecare of them when they are in their care. I have the same person who does my poodle and she never disappoints me. I would recommend them to anyone who wants a kind and reliable place to have your animal taken care of, thank you! Carol 5-star rating

One of the best groomers in delco. They treat dogs with so much love, if I could give more stars I…read morewould.

She's amazing!! Very accommodating. I've used a lot of groomers and Marydean is the best of the…read morebest. She only takes one dog at a time and no crating!!I have recommended her to a lot of my friends and they all love her. Some come from Greenville to Claymont for her services.

Marydean has handled grooming for many years for our Diamond (our rowdy but loving pit bull-sadly…read morehaving crossed the Rainbow Bridge) and now Lexi (a loving and gentle Bernedoodle). Both were rescues coming from terrible circumstances. She truly loves dogs and they are treated like family from start to finish, and she is also very nice to customers. My wife and I call her the "dog whisperer". Also love the great photos of our pups that she somehow pus together.

I was very disappointed today by this store we shop at and have used grooming services several…read moretimes for our dog. Here's the story, we saw advertised on TV a special shopping deal over Black Friday where if you spend $100 you would get 10,000 bonus points. We go in fill the cart, go to checkout where we ask the associate (a young man) who told us we have to download the app . I scanned the bar code but the app kept erroring out. I showed him and asked if there's something else we can do. He said he had never seen that error before and "I don't know what to tell you." Well I do know what to tell PetSmart, they lost my business. I put everything back and we went to Petco which we will be doing from now on and I'll be encouraging family, friends and whoever I can to do the same. Fantastic customer service folks. Your employee could not have given less of a crap. Well done.

Over the course of 2 years No one is ever available to check you out.Many times I've had to call…read moredown the aisles and ask for someone to ring me out. It generally takes another couple of minutes before someone comes. And generally speaking when you get someone to ring you out if you want to do something other then purchase an item they don't know what to do. For instance today, I wanted to purchase a gift card as a Christmas present and the guy couldn't figure out what to do. So i left there without making a purchase. They lost a $200 sale!!!! This is not a COVID related staffing issue because today there were several people in the aisles stocking. How dumb is that during the approaching Christmas season to not have capable people manning a cashier station especially when there are at least 3 staff in the aisles. Two weeks ago when I was in there I asked to have a person who had moved out of the country taken off my account. 3 people told me to call the 800 customer service line. UH NO! I am here and your computers are tied into the company database so you please do it. The reason I came here is so that I didn't have to spend 20 minutes online with someone to get it done.Not one of them would attempt to do this for me so my only choice now is to open a 2nd account with my secondary phone #. OR better ---take my business away from this chain and give it to a nearby Mom and Pop who will appreciate my $200. Yes, Thats's what i am going to do right now.

Nicole was very nice and had no problem comi g for just one day. She sent me a pic of my cat and…read moreupdated me. I thought that was great. Definitely recommend!

I have never considered using a pet sitter before, let's just say that I am slightly obsessive when…read moreit comes to my "kids". This past weekend I got married out of state and of course all of my family and friends were attending which left me with no other alternative other than to locate a pet sitter. I looked high and low and just could not find anyone I trusted enough, then out of the blue, my now husband found Steph's information and we could not be happier. The first time we spoke I knew everything was going to be great. My kids adored her and so did we! The first night away I was still a little sad that I had to leave them and then out of nowhere Steph sent a text with a picture of my boy looking very happy which put my mind at ease for the rest of my time away. I would recommend her to anyone looking for pet care. She absolutely has a forever client in us!! Thanks Steph!!!