I brought in an iPad that had the metal part of the charging cord stuck in the port. Luke had it…read morefixed in about 10 minutes and it charged perfectly! He was super nice to deal with also :)

Just literally picked my phone up from this this morning paid 131.96 for a new screen there is…read morelight coming out of the side of the screen I took it back in same day I picked it up mind you and they told me it was fine when we gave it to you obviously not cus I literally put my SIM card back in it seen the screen coming out of the case and brought it here......said nothing they can do unless I wanna pay more money and I should probably just buy a good case to cover the sides up this is literally crazy if u arnt going to fix my phone like I paid for I should get a refund n also was told the new screen I just paid for had a whole year warranty.....so why would I have to pay more money for you to fix what I just showed u was t right when I picked the phone up from being fixed only 4 hours ago..... Update The owner or I'm assuming owner's husband since the website says it's locally female owned did reach out but basically from his emails admitted to not doing what he usually does to repair the screen in the first place and took a shortcut because they didn't have what they usually get in stock also he gave me my phone back the same exact day that he put the new screen on and from what I've read online you're supposed to let a phone sit for 24 to 48 hours so the adhesive can set properly and again blamed a bench frame on something I did when I could see Mark's on the side of my phone that weren't there before I took it to him like they were having trouble getting the old screen out and been at themselves I requested a refund of at least the cost besides the screen since yes my screen is intact but coming up out of the phone with light coming out from all around the sides of it so therefore it's not properly functioning it's supposed to sit down in the phone I'm just not comfortable letting them touch my phone again there's no miscommunication when I went in there the first time no mention of making it right was ever discussed The only thing talked about was how I must have did something to it it was fine when they gave it to me and I would have to pay more money even though it included a warranty I was not contacting until after I posted a negative review I honestly wish I would have read the reviews before I went there

Great Service! Highly recommend! Everyone is super helpful and friendly on the phone. I never…read morehad one problem. I had the service for approximately 2.5 years. Unfortunately, when I relocated they were not in my area. I wish I could take them everywhere. Highly recommend.

just " upgraded " to their fiber optic.... nothing but problems since.... much slower until I…read morediagnosed and fixed problem myself.... the home phone lost its service, they had to come back, and all within two weeks of " upgrading " i live in metamora and have known most of the people who work for this business which is why im not surprised when f ups like this happen, if you lived here, you would realize that this is par for the course. I'd be disappointed if I actually expected anything from these clowns. I anticipate future outages. 1 star because zero isnt an option

Chloe was very helpful. She called me back after the fibers were installed in my neighborhood…read more Looking forward to trying their services.

Called me back within 10 minutes, we're very polite and helpful and got my service back quickly…read more Quite unlike Xfinity!

I found Metronet to be one of the best prices for Internet service. The quality of the service is…read moregood with little to no downtime and when there is an issue service comes promptly and takes care of it highly recommend.

Edwardo was prompt, professional and put our service just where we needed it. He worked hard the…read morewhole time he was at our home and was polite and respectful. He walked me through the app and was careful not to let the cat out going in and out of the house.

Great customer service! Ike was very friendly and worked followed to diligently set up service in…read moremy new condo.

Fix internet quickly very nice customer service. Answered…read moreall questions. Made sure everything worked before leaving Thomas S

started out with great service. however after requesting…read moremaintenance after another ISP crew servicing our neighbor disconnected/damaged our equipment it took a full 24 hours for anyone to be available to assist. The initial phone call just to find that out took over an hour. What if I had to get to work during the next service windows? I would have needed to go 3 or 4 days before getting it fixed. The more time has gone on the worse their response to damage/loss of service has gotten.

Service sucks now that T-Mobile took over. It is constantly going out. Time to find a new providerread more

This internet/cable service does shady things. When you cancel their overpriced service…read more$121.99-$133.99 then they offer it at $34.95 to stay with them. So when you cancel there service and and they send you a box and label you send it to them and they claim they didn't receive it until 11 months and hold on to your money for 11 months. They charge late fees when you don't pay them on time but when they don't pay you back they don't think your owed late fees because they didn't pay for 11 months. There internet service sucks

Try my best to get my bill down, finally do so and then they raise it again, was at 140 a month for…read morenet and cable, got a discount for 30 a month of and dropped my cable to have my bill go down to 52ish a month only one month later to have it go BACK up to 78ish a month. NOW the 30 off deal is going away and they ditched my net service to "Give me better internet" making my bill go up again, so after all this now it will be back to 140 a month for just the internet.. garbage company that knows they have a monopoly on my area. Sorry for the word salad just so over mediacom.

This review is for the ENTIRE company…read more -100/10 WORST INTERNET SERVICE IN THE ENTIRE COUNTRY. If I had a dollar for every time my internet dropped I wouldn't need SSI anymore. They "refurbish" their routers which explains why they work so poorly then try to pawn them off as "brand new". They also charge you almost $55 including taxes to return THEIR OWN equipment. That's right, they literally charge YOU to return THEIR router. Now they're retaliating against me by trying to charge me over $200 for "unreturned equipment fees" even though I have proof I sent everything back in a timely manner. AVOID FRONTIER AT ALL COSTS.

We use Tel-Star's cable internet service at our country home. They address outages quickly and…read morewe've had very few. Been a customer now for 3 years and would recommend their service to anyone!

terrible service! called Friday and they don't have anyone to fix connection until Monday. happens…read morequite often