This was a HUGE rip off and waste of time and money I called them and they said it was $65 dollars to diagnose my dryer issue and the $65 goes toward fixing the issue. I told them the issue was a noise and also does not dry well. They came early which is good- he diagnosed my dryer but said he can't clean the vent because they don't do that. Are you kidding me? You were paid to come out - diagnose this issue and credit me toward the fee and you don't do that? Then he said he can't hear a noise. He wanted $165 to move the dryer to see what's going on in the back. Isn't that what the $65 fee to come out to diagnose the problem is part of? Don't use these people. They are crooks. I paid them and when I did I told them how I felt but I don't think they seemed to care My wife and I are still fuming ! read more

Boris advised us on repair versus new purchase, since repair to transmission would be as much as a new product. Thank you for your advice and professional style. read more

I was very impressed with how professional they are. Called them last night about my dryer that stopped working. They'd have fixed it an hour or so later if I hadn't requested they come the following day for my own convenience. The technician, Boris, got my dryer working better than ever in record time. He even went above and beyond by cleaning out the drum and all the areas where lint accumulates over time. I'm pleased with their work. read more

Our dryer stopped getting hot and we called iAppliance repair on a Sunday, and they picked up right away. Initially they didn't have any availability until the next day Monday, but called back later to let us know they had someone available to come out right away. Repairman was prompt, professional and fixed the issue, replacing a sensor that went out. I appreciated the friendly, professional and prompt response, and would recommend this company based on my experience. read more

They are response, reliable and honest. They make the extra effort to do same day appointments and diagnosis your issue. They are knowledgeable of different appliances and are always helpful. I would definitely recommend. read more

We have a very old Sub-Zero refrigerator and needed maintenance for it. We cold not be happier with the service we got from iAppliance Repair. Since they came and did maintenance it has operated better than it ever had before. We highly recommend this company! read more

I have to say that calling this company was a great relief! I called and spoke to Michael who called me back right away and told me that a technician would be at my home within 30- 40 minutes. Boris, the technician was at our house in less than 30 minutes. The problem we had with our washing machine was something we couldn't replicate. We will probably buy a new washing machine. Boris was so kind, helpful, knowledgeable and was a pleasure to speak to! I will definitely call back for any needs! Thank you Boris for the delightful visit! read more

Had an issue with my ice maker. Reached out to iAppliance through yelp and had a technician arrive promptly. Very satisfied with the technician Borris, who arrived on a short notice and delivered quality work! Definitely would recommend! read more

Honestly, this company is kind of confusing with the different names they go by... on Angie's list it's Local Appliance Repair and they have probably a dozen phone numbers. With that said, I was obviously more than a little nervous. However, Alex came and was super helpful. He fixed my problem (dumb dumb dumb mistake on my end) cleaned out my dryer from the excess lint and then made a suggestion on repairing something. What I appreciated most is that he then took back the recommendation, stating that it was just an older machine and not worth replacing parts. He came early and was clean, which I appreciate! read more

Recently found iAppliance Repair when my refrigerator stopped to work in the middle of summer. After couple questions I gave my address and phone. During 15 min. come tech and work approximately 20 min. I really was surprised how fast and professional worked this guy. I want to thank the company for great job and will recommend them to all my friends. read more

Excellent experience. The refrigerator was fixed. The price was reasonable. The receptionist was very friendly and helpful. Overall great interaction. Will definitely use them in the future. Thank you! read more

iAppliance Repair - The light is back on! - Appliances & Repair Near Me

Great and honest service. It's only been 3 days , but my washer is operating beautifully after a motor replacement. Buying a new general electric washing machine would have been double the price of this repair. read more

Exceptional service! I called iAppliance and two hours later Boris is at my home. He was professional and nice. Upfront pricing and honest. Definitely recommend to anyone who is looking for appliance repair or maintenance. read more

Boris saves the day again! This time, it was the dryer. He arrived on short notice and took care of the problem quickly. Thank you, Boris! read more

This is why I don't trust just about any repair business, be it auto repair, plumbing, or appliances: they know that you don't know what is wrong, so they can tell you ANYTHING and after spending the money for an estimate/diagnosis ($65), it wouldn't be worth getting a second opinion. Reminds me of the time I had a weird leak inside my car. I pulled into the first auto repair shop I saw. He said the heater core was cracked - a repair that would cost around $500 to fix. I had a weird feeling and felt that he hadn't taken enough time to really figure out the issue. After reading reviews here, I went to Pinky's Automotive for a second opinion. They quickly diagnosed that a drainage tube was clogged and cleaned it our for me for free. Guess who just made a lifetime customer? Trust is how you build a business. Most places fleece customers to make a quick buck, but it's the ones that prove trustworthy that last. Soooo, I made an appointment for them to come out and diagnose why our dryer was not heating up. He showed up on time, and after spending about 10 minutes, gave us an estimate for $325. He said that the gas valve needed to be replaced, and that part cost around $135. We had informed him that the gas company came out and confirmed that the gas connection was fine; he said no, it needed to be replaced. We thought that seemed a little high, so we did a little research on our own and saw that the heating coils right next to the valve are often the culprit for why the heat stops. Those coils cost all of $6, so we thought, what the hell? Let's give it a shot before shelling out hundreds of dollars... Guess what? We replaced one of the coils and our dryer is heating again. There was absolutely NOTHING wrong with the valve. Amazing how we untrained laypeople were able to fix the problem for less than $10. Bottom line, we paid them $65 for their time and expertise. Honesty would have ensured them a customer for life. Instead, they get this review of their practices on Yelp. read more

I just want to say thank you for the prompt and excellent service I received from you. I called late in the evening and left a message for help that my refrigerator died and the next morning at 7:30 am I got a call from Boris who said he could come out that same morning; which he did. Once he diagnosed the problem and found it was not worth the costly repairs on an old fridge, he spent several minutes researching the best fridge for the best price for me! And sure enough, I went out and bought it! And got it on sale! Boris was very knowledgeable and very frank and helpful. What impressed me was that he could have made the repairs which would have cost me almost as much as a new fridge, but said if it were him, he would buy the new one, since the kind of repair I needed was not under warranty and was a 50/50 situation. It's rare to find that kind of honesty these days. So thank you. read more

Very professional group. They should be role models for A lot of new and younger groups. Alex came in within a short period of time after I called iAppliance on a Saturday after 3:00 pm. This is a very hot day. A lot of people would call it the day and go home and rest. But costumer service is priority for people like Ales and myself. They made the broken appliance at my place a priority same way I put always others first. I am a dentist in North Hollywood. I will call them always in future if any repair is needed. read more

iAppliance Repair - Very professional group. They should be role models for A lot of new and younger groups. Alex came fast - Appliances & Repair Near Me

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Update - so, I'd completely forgotten about this, then saw there was an 8-month old message from them. A total TOS violation - they offered to PAY ME to remove my negative listing. The pay? To refund the money they took for doing nothing in the first place (as covered in my original review). I will be reporting this to Yelp, as this clear and complete violation is a corruption of the ratings process, and this company should have their listing terminated on yelp. Here's their message, sent 8 months ago: 1)We still recommend you to wash all of your dishes by hand just once. 2) I have spoken to the owner, and since it is our company's policy to satisfy our customers, and in your case you obviously feel unsatisfied, we will return the full amount in exchange of you taking down the review and we will part our ways feeling good about each other. As soon as I see that the review is gone, I will mail your check read more

If I could give them 10 stars I would. Very honest and professional. I had called another company earlier in the day and they wanted to rip me off. I called iAppliance repair and they were able to solve my issue right away. Couldn't be happier!! Will be calling them again for sure. Thank you!!! read more

I called a number of companies who all wanted me to wait a week or more before coming out to fix my bosses leaky washing machine. Billy from iAppliance Repair was able to come out in a matter of hours. He and his counter part in the office thought from my description that I may need to have the washer seal replaced but offered to come look just in case before ordering any expensive parts. I was so glad they did - as the seal was fine, just needed to be re installed. It was fixed in under 30 min. They were fast, cheap, and good! Who says you can't have all three? Definitely will use them again. read more

Update Steve the manager was able to quickly address all of my grievances. I am completely satisfied with the service iappliance repair provides, I am assured of their work and the quality of their workmanship. Thank you. ********************** (prior review) Overall I had polite service in the repair corrected the problem and the technician was on time. I was locked into using the service, as they charge a $60 service fee for coming out if repairs are not done. It might be standard practice, but it does not allow for a second opinion. There were some communication issues with the service provided.(summarized) read more

1st star: A nice man named Michael answered my call, asked what the problem was, asked when I wanted someone out, and when I said today if possible, said he would call me back in a few minutes once he checked with one of his techs. And then, you know, he DID. I've had so many negative customer service experiences that, yes, you earn a star just by doing exactly what you say you will. He told me the service call would be $65.00, but that it would be applied toward any repair that was made. He gave me a three hour window for this afternoon. 2nd star: Another nice man named Alec arrived at the end of our three hour window. He came in, shook my hand, and asked a few more questions about the problem (it was my oven; I should probably mention that. It didn't so much heat up. Turn on, yes; heat up, no. The heat part is pretty central to the only function of the oven--to heat the things inside it--so: problem). He quickly deduced that it was most likely the igniter. He gave me a price--$350, OUCH!! And this was him doing me a favor because usually it's more in the $400-ish range, but I had paid $300 to another company a few years ago and he wanted to make me feel good about the price--and after clarifying with him that I could apply the Yelp Deal I bought to that price, we were on like Donkey Kong! 3rd star: I was working from home today, and since for me, that means actually, you know, working, I gave him a bottle of water and told him to holler if he needed anything else so I could keep working. No problem! He said he'd be fine and let me know if he needed anything. 4th star: The repair took a little over an hour. He did not disturb me once, just efficiently did his job like a rock star. Then, when he was showing me the oven was heating up, he pointed out that he had taken the time to add some screws to the oven door itself, which hadn't been closing properly and likely had accounted for the igniter going in the first place--because the oven was doing double time to keep itself heated to temperature! He also cleaned off the burner and made sure it wasn't the culprit (it wasn't). Rock. Star. 5th star: The price never changed. I wrote him a check for the amount agreed, less the Yelp coupon discount, and he was on his way. I let him pick some candy from the Halloween bag, because--hello, Halloween--and he chose a Twix; good choice, Alec. Thanks for making my day a hassle free treat instead of a regretful trick. read more

I woke up one morning and discovered my refrigerator was not working (everything in the freezer had melted). As I went through in my mind how I was going to deal with buying a new refrigerator I called iAppliance based on their Yelp reviews and was not disappointed. They took my information and had someone to my place within 2-3 hours--the same day! Better still, Boris immediately diagnosed the problem as a faulty circuit board and installed the replacement and my refrigerator was working again. Time from discovery of broken refrigerator to complete repair was about 4 hours. Now I realize not everyone's problem can be fixed immediately like that, but as far as my experience is concerned, I am very happy. There was always the chance that the part installed would not work, but they very fairly offered that if it did not, they would refund the money I paid, and just charge me for the service call. Overall I found them to be knowledgeable, pleasant to speak to, competent, and fair with respect to price and terms. read more

My washer stopped working and after researching on google and youtube what the codes F06 and E01 meant, i called a few places and Michael was the most informative, responsive and thorough in having his manager assess the issue and returning my call. He quoted me the best rate out the door for parts and labor. The fix required a motor control board replacement of a stackable washer that was in a tight closet. It took two guys - Alex and David to move, replace the part and additional longer hose was recommended. They were professional, informative and did a clean job. I would highly recommend these guys and will be using them in for any future repairs. read more

Thank you guys for best service!!!! This was best experience!!!! Good job of fixing my washer on Sunday at 11:30 am ,unbelievable + technician check my dryer ,and did some maintenance for free. Definitely see you next time if I have a problem. read more

Great service! Honest, reliable people. Called in the morning, got the technician in an hour. My older Maytag dryer is fixed, and the price was reasonable. Absolutely recommended for appliance repair needs, will definitely use these guys in future. Thank you! read more

My appointment window today was between 10am and 11am. My technician, Michael, called and was running early and asked if he could come a half hour early. He came in looked at my refrigerator and assessed my problem. He gave me an estimate and unfortunately he and I agreed it was time for a new fridge. If I have any other appliance problems, this company is the one that will get my business. Hopefully I don't have these problems haha. read more

Fast. Friendly. Honest. Fixed our washing machine next day after we called. Price was reasonable, and the repair has worked with no problems. What more are you looking for! read more

I had a problem with my Whirlpool dryer. I sent pictures per their request. a new part was ordered, and quickly installed by Alex in less than a day. Great service, fair price, strongly recommend. Mark H read more

Oleg was amazing! Diagnosed the problem with my 15 year old outdoor fridge, had the parts with him, and fixed it like new within an hour. He was honest, smart, provided a clear explanation, and was fair in price. This is going to be my go to company for all appliance repair! read more

Great service! Thanks for getting my washer up and running again. The technician was very professional, diagnosed the problem on a spot, was able to fix it too. Highly recommended. read more

- Maytag washer stopped in the middle of the cycle. - appointment was super easy to made - The technician came right on time - was able to diagnose the problem on a spot - had a replacement part on hand - replaced the part - washer was fixed! The price was affordable. Thank you very much! Will definitely use iAppliance Repair in the future! Thank you! read more

Super happy with iAppliance. Nothing sucks worse than realizing your Refridgerator is suddenly not working. Reached out to iAppliance through yelp 'request a quote' this morning... they responded right away and sent a very capable serviceman to rescue our appliance. Price was fair and everything was easy. THANK YOU!! read more

These guys are great. My refrigerator stopped cooling, and they were able to send a technician to my house within a few hours of a phone call. The technician was prompt, knowledgeable, and fast. Overall experience from making an appointment to the actual repair was easy and extremely professional. Thank you! Highly recommend! read more

I am sooooo happy I found an appliance repair company that is reliable, honest, and nice. I called them regarding my electric stovetop. They said they could be there the next day. I agreed, but was happy when they said they could come today. They came and checked everything out and was happy to hear it was only a blown fuse. They were so nice about it. I was happy to hear they fix most appliance!! Will definitely call them again!! read more

*EDIT TO ADD AND THIS IS IMPORTANT SO PLEASE READ IN ADDITION TO THE REVIEW* The MINUTE after I posted this review Michael called me and said that either i take the review down or he would charge me the 65 dollar service fee that he waived. I said I would be absolutely happy to make the payment and keep the review up, I would just edit it to add what happened after i wrote it. This is beyond the icing on the cake of the worst experience with any vendor I have EVER worked with. WHAT.IS.GOING.ON I too (like some of the others who had bad experiences) found this company by its good reviews. What a massive mistake. I don't write reviews often because when things are good, i dont think too- and almost all of the time when things go bad ( a vendor who doesnt work out, a restaurant having a bad night) it's just par for the course and they dont deserve to have their otherwise good reputation tarnished on the web. This was SO DIFFERENT. We just rented out our townhouse out and needed to get the ice maker fixed on our fridge. Quick search online, should be 150-250, cool. Called this company to have them come in knowing that it was a $65 "service charge" we would have to pay, but could be applied to getting it fixed. The "first" quote after he looked at it for 15 minutes was for almost $450!!!!! I told them very nicely that we would call them back in the morning (knowing i needed to get a few other quotes at this point because this was crazy high) and thats when all hell broke loose. The technician became incredibly aggressive to both my renter (who was there) and myself (i was on the phone). He refused to leave the house and tried to bully , in the most extreme sense, me into paying right there to get things done. Pushy is not the right word, it was straight bullying. my renter was horrified, as was I. I called their main office and spoke to the manager (Michael, the only good part about this whole company) and he said he would speak to the tech and call me back. Meanwhile, the tech keeps calling me and telling me that i need to do this, he will discount it, maybe he only changes one part and not all the parts, just let him do it. I told him that i would call his company in the morning and we would pay the service charge, just to leave- HE STILL DID NOT LEAVE. My renter had to deal with this man in her home for an hour and a half, and it was an incredibly uncomfortable situation for her and i felt horrible that she was being put through this. Wait- it gets better. I kept speaking to Michael, who finally got the man to leave and did waive the 65 dollar service fee- but the tech left a GIANT PIECE of copper pipe in the sink. No explanation for why. Michael tells us the "manager" is going to call, a woman named Lesya. She spoke to my renter and said that * I * had ordered the man to make repairs and it was a misunderstanding, and that if he left the pipe there, there was a reason. Then she called me and literally accused my renter of making things up (WHAT) and that she would give us a discount of 390. She also said that leaving the pipe attached was a flood issue (WHATT?!?!?!) She was incredibly rude and condenscending and I was flabbergasted that this was who they sent to call us to make things better somehow. She said "sometimes people don't click" and told me to have a nice life. So, hire them at your own risk. If you choose not to use them after they come out, prepare for a battle. The general manager of the company, Lesya, will say they have never had complaints ( we know thats not true). They will make you feel like you have no idea what you are talking about. I hope that others that use them don't have this experience , and I am sure many of you won't. But I thought it was important to let people know what we went through, as it could totally happen to you. I did want to call out the one manager Michael, who was very nice and was the only person out of all of the folks we spoke to who seemed sincere in his apologies. He should be the only person allowed to deal in customer service. read more

Awesome! Same day service and a very reasonable time window :) Very knowledgeable, friendly service man. read more

iAppliance is great! Labor Day my fridge stopped cooling and we were having people over, with lots of food in the fridge. I called them and they came to fix my fridge ON Labor Day, and charged me a very reasonable price. I would definitely call them go service any appliance I have in my house, because I'm so thrilled they were so kind, knowledgeable, and available when I need them last minute. Thank you guys!! Would recommend to my friends in an instant. read more

Good fast service, but did not fix the problem. When called back to have them come out again we had to wait several days for a response. The first solution was to unplug the refrigerator for 24 hours and could have solve the problem, but the real problem was a fan needed to be replaced. Time wasted for the problem to be recognized and fixed...had to call another company to fix our problem. read more

My oven stopped heating. I had tried to replace the bake element and that was to no avail so I had to call in the professionals. Emailed them on a Monday and they were here by the early afternoon. David went carefully step by step to diagnose the problem. He confirmed that my element was not the issue so I am able to return that part. He diagnosed the problem to a discontinued control board. I had researched the board and new that it was discontinued. David spent a few minutes disassembling the board and was able to pinpoint the issue. He did his magic, reassembled the board and the oven was back in business. I was impressed with his attention to detail and patience. Thank you David! read more