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    IAQ Environmental

    5.0 (1 review)
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    Air Quality Express - David and his team claimed they clean it. They didnt.

    Air Quality Express

    (38 reviews)

    They were very professional and handle business with a great attitude. Josh and his crew didn't…read moreflinch at me doing quality checks behind them. I am very satisfied with their service. Anyone looking for a thorough cleaning of there A/C system should contact this business. Thanks Will

    Warning to Homeowners - Deceptive Experience with Air Quality Express (July 3, 2025)…read moreOn July 3, 2025, a representative named David from Air Quality Express came to my home for a scheduled inspection. He arrived, quickly performed what he called an "inspection," and told me we had mold in our ducts. As a parent of small children, I was immediately concerned for their health and safety, so I agreed to move forward with remediation. While "explaining" the work, I began recording the interaction to share with my husband. David showed me photos he claimed were from my ducts, showing what appeared to be extensive mold. He then told me he had a crew that could be at my house within the hour and quoted me $1,500. Shortly after he left, the weather turned bad--heavy rain began. When the technicians arrived, they sat in their van for over 15 minutes, likely due to the storm. At that point, I decided to reschedule--the weather made it hard to believe they could do the job properly, and I couldn't leave the house with an infant and toddler in such conditions. I called their office, and the representative was kind and professional, assuring me she would coordinate a new time. Then I received a call from David. The tone changed immediately. He was rude, aggressive, and completely unprofessional. When I explained I just wanted to reschedule, he called me a liar and claimed he should have taken 20% of the payment upfront. I was shocked. I was shaking after the call--no one deserves to be treated that way for simply wanting to reschedule during a storm. I informed the technicians that I would not be moving forward, and they left. A few days later, I called a different air duct company. They thoroughly inspected my system and confirmed: There was NO MOLD in any of my ducts. The photos David showed me were not from my home. I had been lied to. Thankfully, I have video proof of David showing me the supposed "mold" photos and quoting the $1,500. I have reported this incident to the Texas Attorney General and my local police department (for my safety because I do not feel safe after the way this man spoke to me) due to the deceptive and unethical conduct. BOTTOM LINE: Air Quality Express tried to scare me into paying for unnecessary services using fake photos and high-pressure tactics. The behavior I experienced--especially from David--was aggressive, dishonest, and highly unprofessional. Beware. Get a second opinion. Record interactions. Don't be afraid to walk away.

    IAQ Environmental - environmentaltesting - Updated May 2026

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