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    Fantastic Carpet Services

    3.7 (11 reviews)
    Closed 8:00 am - 4:00 pm

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    6 hours

    Response rate

    100%

    Services - Fantastic Carpet Services

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    We received a quote from Jim for a carpet stair repair job where he would take the carpet from the closet and repair the stairs. We were left with this at the end (see picture). Why would you quote us for only half the repair and then tell us that this part is not covered? You damaged our flooring and you will not fix it. Fantastic Carpet only did half the job and told us it is another cost repair price for how they left it after already cutting into our floor. BEWARE they will quote you low prices and only do half the job to tell you that you need to pay them more after they have already cut into your floor. Very unprofessional and we will be going after the company for this repair if they do not refund our money. We gave Jim a chance to fix this but he didn't show up to do it 2 days in a row. The first day he said he would come back to fix it. Then he said he would do it tomorrow. Never showed up and ignoring calls/text. We have proof he said he would fix it at no extra charge because he knows he is in the wrong.

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    4 years ago

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    2 years ago

    Great work on my carpet that had been wrecked in a storm. Super friendly and helpful people running the place

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    4 years ago

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    2 years ago

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    14 years ago

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    5 years ago

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    5 years ago

    RUN away from Jim... not a man of his word. Sprint away. Floors were never finished and he dashed away from fixing the problems.

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    8 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    Ask the Community - Fantastic Carpet Services

    Do you clean upholstery?

    Yes we do, please call 713-780-9279 if you are in need of our services. Thank you

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    Molly Maid

    Molly Maid

    (103 reviews)

    Northside Village

    Team 27 (Angela and Diana) did a very nice job yesterday. This team was very good at following my…read moreinstructions.

    Lees summit , Mo Molly maid --- The cleaning supplies you give your team to deep clean and clean a…read morehome in general as a professional house cleaning service is unacceptable. I took pictures of what is inside each bag you give your team for each home use to clean. How can you expect professional home cleaning services when you do not provide a professional home clean equipment; supplies? The ladies should not have to use a wash rag to clean a shower or bathroom . How can one possibly clean mold or dirt from shower tiles using a washcloth . Right a hand held scrub brush be more appropriate ?? The sponge provided to clean the oven isn't appropriate to clean an oven - the sponge falls apart in your hands when you hold the sponge. The mop provided is nothing other than a single attached fabric that isn't acceptable for commercial or residential ongoing cleaning services. An initial professional deep clean for two ladies at 3-4 hrs for $250-350 - one would expect as a (business owner myself ) that adequate professional supplies would be available for the cleaning team. Your representative claimed that Molly Maids uses hospital / commercial grade cleaning products as well as provides all necessary and professional grade cleaning supplies that the team brings with them to each home on the schedule to be cleaned. Clearly that is not the true! The false advertisement and poor quality of supplies given to your team is disgraceful. I certainly can understand why the initial clean on 5/20/26 was not able to be completed in its entirety when adequate supplies are not provided. A second cleaning the next day should never have to be performed.

    Fantastic Carpet Services - carpet_cleaning - Updated May 2026

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