How to find a place: You can park in the garage near the Chipotle. There are some stairs on the…read moreleft side of the garage if you are facing the entrance of the garage. Take the stairs up to get to the entrance of the Urgent Care Center. The other way to find a place is to park in the garage and then walk around on the outside of the garage to find the stairs that lead to the entrance of the Urgent Care center. There are signs on the walls that will indicate the Urgent Care Center. Cons: First, they give you forms that are copied from an original that was obviously highlighted so you can't see some of the words. I don't understand why they can't get a clean copy of the forms. Second, the forms are outdated and do not have a lot of room for you to write your medical history, medications, etc. Third, the medical assistant needs more tact in communication. She opened the door and pointed in my direction, but I was sitting around a group of people, so it wasn't clear who she was pointing to. She should have announced the last name of the person. It's rude to point fingers at people. I tried to clarify if she was asking for me to come up, and then, she says yes you. She has very poor communication skills. She does not greet you at all. She doesn't explain the process or what to do after the visit is over. I have managed medical clinics, so I know what I am talking about. Pros: The receptionist seemed proficient. The place is clean and seems organized. The wait is usually not that long, but you can always call ahead to see how long the wait is. The physician assistant seemed proficient and was friendly. As with any medical visit, always call ahead to confirm if they take your insurance and bring your ID and insurance card(s), a list of your current medications, medical conditions/history, and other names of your other doctors to make it easier. I would visit them again to give them another chance if I ever needed Urgent Care again. I hope they use this feedback to improve.

I'm really surprised by the low reviews. I've come here several times for different reasons. I've…read morenever waited more than a couple minutes, no matter what time of day. Everyone has always been really friendly. And my problems have all been taken care of when they could be, or I was referred to a specialist if needed. This is definitely my go to place when my GP can't see me quickly enough.

Dr. David Engorn is awesome! Super knowledgeable, friendly, and great with my very active nine year…read moreold who fractured her foot. Highly recommend Dr. Engorn and Orthopedic Foot & Ankle Center.

Very rude on the phone when I tried scheduling a physical therapy appointment. Won't be coming here.read more

My sibling lived at Paramount for a little over a year, and during that time, I got to know a lot…read moreof the staff. To a person, they were kind, friendly, capable and very responsive. My sib is a shy person, and recognizing this, the staff facilitated her meeting other residents that they knew she'd get along with. The facility has a very homey rather than institutional, feel to it. There are plenty of planned activities that residents are encouraged to take part in. A special shout-out to the nursing staff for their professionalism and for being quick to respond whenever I had a question or issue. The peace of mind I got, knowing that sis was being well taken care of was priceless.

I'd give it 10 STARS if I could! I cannot say enough good about Paramount Senior Living in…read moreManassas. As someone that has TWO parents in Memory Care in the center all I have to say is...I can rest easily knowing they are being truly cared for. I've had my parents at another national community and it was a terrible experience. Paramount staff is caring from the front desk to the caregivers to nurses to the senior and executive team. My parents love the food, they get help with their showers, and the caregiving team truly looks them over to make sure everything physically is going well. (One caregiver found my moms leg swollen and it was discovered she had a blod clot.) Had it not been for her looking out and paying attention to the leg change this could have turned into a stroke. I'm positive this would not have been caught at the other place I had my parents. If you want caring facility, of professional team members, where the staff seems genuinely happy and proud of what they do...check out Paramount Senior Living in Manassas!

I am enormously grateful for this company. My mother in law very suddenly needed 24/7 caregivers…read moreand we were in a panic trying to find a company to meet her needs. Luckily we chose to use BrightStar. The owners are outstanding. They were calm and understanding in what was a very stressful situation. Even on a Friday night they were available and they were able to quickly schedule caregivers around the clock. All of the caregivers have been competent and compassionate. Our minds are at ease knowing my MIL is being taken care of so well. I 100% would recommend this to anyone that is looking for care for themselves or their loved ones.

I would give one star based on my bad experiences; however, I also had a few aides that are decent,…read moreso I feel 2 stars is fair. Some examples of my experiences with them in the 8 days that we used them: We called the nurse there and was advised to take my husband to ER on a Sunday night. She advised us to cancel out aide the next day because my husband might be admitted. It turned out that the ER visit was not necessary so we returned home around 4:30am. I called their 24-hour hotline and was told by Patrick that he would contact the scheduler at 7:30am to see if we can get our aide back. When I finally got up in the morning after an exhausting night, I called back and found that Patrick didn't contact the scheduler at all. He only did it after I called and told me that the earliest time that an aide could come was 2:30pm. My husband's diaper/sheet was saturated with urine in the morning and I am not strong enough to change him. I had to call another agency to get help. They sent someone over in 40-minutes and helped me clean up my husband. That was an extremely unpleasant and stressful experience. We talked to Brightstar and one of the aides, hoping to have her sign up for more shifts with us. They insisted that it can't be done, but the aide was puzzled because she clearly had the availability. One aide was sleeping on the job, another one had many issues and I told them that I'd rather take care of my husband myself if she was the only one available. I emailed a few people at Brightstar (including the scheduler) about changing the hours from 12-hour per day to two 4-hour shifts. A few days later, I got the new schedule, it still showed 12-hour per day. They claimed that it's hard to get the same aides for the fixed shifts because they all work for different agencies. We had a revolving door of caregivers the first week. The new agency found fixed aides for us in less than 2 days and promised that they'll be the same for the remainder of the time that we still use them (unless any of them are sick or have emergencies - which is reasonable). It CAN be done! My husband (who is in hospice) is very happy with the new aides and I am relieved that I no longer have the headaches dealing with the issues associated with Brightstar.

Very responsive to clients request about caretakers' modification of hours to accommodate…read moredifferent schedule. Promptly find replacement when caretakers cannot fulfill requested time Diligently follow up when introducing new caretakers

This company is a caregiver. It's providing care to my mom and my sister. The staff (Jenny) is…read moreoutstanding to assist with any problems clock in and out at any time. I am very happy with the company.

Complete disaster. The nurse who did the initial assessment warned us that they were having…read moretrouble finding staff, and it went downhill from there. The first caregiver they sent had no idea what she was doing. The second one who came the following week stayed for less than an hour, then announced she was leaving and simply drove away. The management was not apologetic.

These guys are great! From my first contact, they were professional, kind, thoughtful, and…read moreefficient. My driver, Shazia, was the absolute best! I'm pretty particular, and she accommodated all of my requests. I wouldn't hesitate to use them, again. Thank you guys so much!

I originally chose this organization as we had used their services back in 2020 and they were…read morefantastic. I would normally give one star based on my experience overall, but I am giving two stars because the OT Jamelle and the PT Kelly were wonderful with my dad and providing family training. I myself am a healthcare worker and I'm aware of what the services should entail. They are clearly vested in their businesses bottom line, not patient care. My dad was seen by an licensed PT for the initial evaluation and the he was then assigned to a PTA, who was very nice, but would've done absolutely nothing with my dad other than sitting in chair doing leg exercises, had I not requested she work on functional tasks performing sit to stand, walking with his walker and assessing if he could do stairs as he was independent and able to climb 14 steps prior to his recent hospitalization. Furthermore when the PTA did come she was only there for usually 30 mins max. As other people had noted in the reviews, and where I think the problems stem from, are the higher ups the branch manager and above. They did an awful job in scheduling caregivers and abysmal communication/responses when reaching out to them. Sadly this organization he really declined and I would not recommend them for any home health services.

Most of their field clinician/nurses are wonderful. Unfortunately, staff turnover is quite high…read more Office admin is very disorganized & their entire system focus is on quick fix, high-dollar cases. This causes inconsistent care at best. If your loved one requires on going, nurse-level visits & does not need a full package of other unnecessary, bill padding services...... they will eventually drop the patient from care without any notice whatsoever to you or other health professionals involved (referring physician, etc).

This is my second time working with Mr. Golden. First time when I bought my house and this time…read morewhile selling. This time while selling the house we came across a very bad realtor working with RE/MAX Tammy Son from the buyer side who was literally trying to con/scam me and god knows what kind of lies she was telling her buyer. Mr. Golden was really helpful and professional in dealing with her and made this transaction very smooth for me. I would highly recommend him, he has lot of knowledge and insight in his field.

I first met Ketaa at a home ownership class. He came across as knowledgeable and personable so I…read moredecided to contact him to see if he would be able to further assist in my home ownership journey. Ketaa was patient, insightful and diligent while working together. There were some ups and downs in this crazy DMV market but he was there until we reached the finish line! Thanks again.

If I could rate negative I would. I've had nothing but a horrible experience with this agency. They…read morelike to start drama between parents and forget about the well being of the child. Not worth your time. They are too pushy, disregard your concerns about nurses and aren't sincere.

My son has been with American Care Partners for three plus years. It's been a tough go, since he…read moregot out of the hospital, but there nurses have really helped to stabilize my son after undergoing some serious medical issues. Their staff has really helped us manage some really tough times, and have been very reliable, and dependable in our time of need. We especially love our current nurse- who is so good with our son, and goes above and beyond the call of duty! We are so lucky to have her. I highly recommend this agency; as they are an agency you can trust will do right by your child, and truly care about their well-being!!

I have used Goodheart as a recommendation from the assisted living facility that my mother was in…read more The service and people were terrific. They seemed so caring. I know other people who have used Goodheart and seem really happy - and I liked those staff as well. And the services they provided were terrific. Then, unfortunately, I needed a health care company recently and remembered Goodheart. I had two ladies helping me, one had known my mom. They were amazing. They were helpful and actually fun to be with. I can compare them to a supposedly good service I used in 2006. NO comparison. And I can say the company as easy to work with. I have only once provided a review on Yelp. This time, I just had to. Whenever I should ever need a health care company again, I would not look at further than this company. (And I really trusted them, which is something you really want to be able to do when you are at a person's mercy and in your house.) Really, don't look anywhere else.

From the owner: Home Health Aides Physical Therapy…read moreOccupational Therapy Certified Nursing Aides Speech Language Pathology