I brought in some jewelry for repair and I'm so happy with the result! They repaired a couple…read morethings perfectly and even cleaned them as well! My pieces weren't very valuable but I was treated with respect and courtesy even though I'm not a big spender. The repairs were reasonably priced as well. The shop has a lot of different jewelry (fun to browse) and I would think there's something for everyone. Their good reviews on this site are justified. I look forward to returning to buy something special soon!

Yet another amazing experience brought in a diamond looking for a setting and they had it set…read more sized and ready to pick up the next day. Thank you so much Omar!

I needed help authenticating a watch I inherited as well as I wanted a new ring made out of my…read moregrandmas diamonds. I had heard great things but had never been in the store. The customer service , attention to detail and genuine concern about what I wanted to do with the watch and the ring were something you just don't see anymore. Truly "old school" exceptional level of care and service. Phil is patient and kind and their family will have my families business for life after the experience we had!

10/10 customer service. They are wonderful and so friendly. I was asking for custom piece and was…read moreable To get info via text after going in. Parking can be a little hard but it's worth it

Thank you so much to Stephen and the man behind the curtain who works magic!…read more I had a unique issue... An old heirloom of unknown material that got incorrectly cleaned and altered its appearance. No one would touch it. Until Arden Jewelers. Stephen took a look, tested a small spot, and made it shine like new. He consulted with me at each step to make sure I was comfortable before moving forward. It looks brand new!

Updated Review Several weeks after I had paid for the repair…read moreand brought the ring home, Stephen contacted me with an unexpected update. After several dozen calls and extensive searching, he was able to source vintage-cut garnets that more closely matched the original stones. He invited me to come in, see them, and discuss additional options for the ring. Honestly, what kind of company follows up after they've been paid just to make sure the customer is completely satisfied? I was genuinely impressed. I went in to take a look, and the vintage garnets were beautiful. However, the garnets used in the original repair were larger and, in my opinion, even more attractive. The important thing was that I had a choice. We also discussed another concern I had: the ring wasn't very comfortable to wear because the bevels were raised unevenly and sat higher than I liked. After a thoughtful conversation about the available options, I decided I simply wanted the bevels lowered slightly and made more even. They took the ring back in, and about a week later I picked it up. I feel much better about the repairs and am wearing the ring again. While I am still a little sad about the changes to the ring, I've come to see the garnets as an upgrade. I believe Arden Jewelers took my concerns to heart and learned from the experience. It was wonderful to be heard, treated with respect, and given several options to consider. Arden Jewelers is a solid family business that truly cares about its customers, and their commitment to customer satisfaction did not end when the sale was complete.

Far too expensive...however the quality is good but it's clearly overpriced…read more But most people looking for jewelry usually don't seem to mind.

Marlin at Sharif jewelers always takes care of us. She is pleasant, patient & knowledgeable…read more Mr. Sharif and staff have been always welcoming for decades. Thank you Marlin for always being so nice.

So Accommodating!!!!!! Always greeted with a Smile!!!!!! I had a treasure that was left to me…read morewhich needed some fixing and I thought there was no hope. Boy, was I surprised!!!!!! It turned out great and then they went over above by Shining the Ring that it Shines like it looks Brand New!!!! My Grandmother's Black Hills Gold Ring is so precious that I feel so complete again!!!! Thank you Jena V.

This business illegally charges sale's tax for services. If you are only obtaining services and…read moreare not purchasing an item, make sure they do not charge you sale's tax since sale's tax is only applicable to purchasing a materialistic item. This information can be verified with the California Department of Tax and Fee Administration - Publication# 73. I visited Legacy Jewlers to have my wife's rings resized. Upon the initial visit I met with one of the owners, Kevin who was very friendly and was able to assist us with determining the proper sizing of the ring. He mentioned it would take about a week to complete. The cost to resize (1 size down) a gold ring and platinum ring was $120. When picking up the rings I met with the other owner, Nick. He included sale's tax even though CA sale's tax is only applicable to purchasing materialistic items and not services. I explained that CA sale's tax is not applicable to services and he could verify this information with the California Department of Tax and Fee Administration (CDTFA) which is the CA State Department that administers the Seller's Permit which is required to operate the business. I even offered to show him exactly where this information could be found on the CDTFA website since he had a computer nearby. He declined and said he wasn't changing how he charges customers even though he refunded me the illegally charged sale's tax. It was interesting to encounter a business owner oblivious to the law while declining to learn and apply the law to prevent an audit, fees, and potential Seller's Permit revocation by the CDTFA.

Hate to write a bad review because owner seemed nice, but he should of just left my son's watch…read morealone. It was a tiny little pin that broke and needed to be welded together or full band replacement. He ended up smashing the area where it flexed allowing it not to flex anymore and it was a little crooked going over the wrist, it wouldn't reach around properly. He charged me 20- then told me he would replace the band, he used an older, ugly band that didn't match my sons previous and called it a day. When I drove off I put the band on the seat and the pin and band fell off, he didn't even use the right pin. I had to drive to a new location in Roseville to fix my son's watch, at least the second charge was only 10.. but, come on now..

He did some work for my daughter and I on a watch and a couple pieces of jewelry and he was…read morephenomenal. Quick and careful with our pieces, one of them my antique gold ring. Highly recommend!

Had a wonderful experience with Stone Folks Jewelers. They are a family owned and operated…read morebusiness. Opened for business in 1967. They provide a full range of services. Custom Designing, jewelry repair, jewelry restyling and watch repair. They also carry beautiful one of a king pieces, that you typically will not find elsewhere. I came in to have the battery replaced on a high end watch i own. Dennis did the work with skill and expertise. no errors. Debi presented a beautiful piece i plan to purchase in the family. The couple was very friendly and professional. I strongly recommend this fine establishment.

Quality craftsmanship at a fair price with the name you'll never forget…read more The handcrafted jewelry they display will have you coming back for more

Met with warm greeting and professional from the employee who I believe told us his name was…read moreAbdullah. My wife and I were interested in getting a estimate on some gold jewelry we were going to sell. I felt like we got the best deal and top quality customer service.

I had the pleasure of working with Abdul to sell and get advice on gold. He took his time,…read morepleasant, professional and patient. He is extremely knowledgeable in the gold and semi precious stones industry. I recommended my family. Very happy!

A total gem! Went in to get a loose stone from my ring (not bought here) reset. They were kind and…read morehelpful and were able to get the work done faster than estimated and for less than quoted! I'll be coming back. Highly recommend.

I inherited my moms wedding ring from my father. I figured it was 55 years old. It was very dirty…read more I needed an appraisal so I could insure it. Read the reviews here and decided to take it in. It's irreplaceable and leaving it with someone can be risky. They assessed it said it needed a few prongs rebuilt. 2 weeks later I picked it up and I was in awe at how beautiful it really was. Syd is so amazing. He told me it didn't need as much repair as initially thought. It had a lot of solder which he cleaned. Much to my surprise, he said the Diamond was from the 1920's!!!! He could tell by how it was cut. It's 100 years old. I'm so thankful for their honesty and thorough work. ONE COMPLAIN -1 star... I brought in 2 pieces. 1 just to have prongs repaired. I didn't ask for or need an appraisal. When I picked them up they did an appraisal on this other ring. I said I didn't need that done. It's not on the ticket from drop off either. I think I was charged for it though.

We did not have a positive experience. The chain is garbage, as it kept breaking. Ralph's never…read morereplaced their product.

Adryan Rios was one of the workers that helped me get a watched fixed for my husband and the…read morecustomer service was amazing! He made sure that the watch was fixed and taken care of in no time. Adryan would be the person to go to for jewelry questions or needs. He went over the process of the watched getting repaired and made sure it was nice and ready to go by the time I went to pick up the watch!