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    Aeropuerto de Barcelona El Prat - Inside

    Aeropuerto de Barcelona El Prat

    3.3(503 reviews)
    1.0 km

    With my most recent visit to Spain figured it was a good time for an update…read more This is a great airport, very spacious with plenty of places to sit down, lots of little places to grab a bite to eat, do some shopping. This time around I noticed video games you can play, there was a kids playground inside, fun am sure for the kiddos & moms hoping to keep the kids from running around. Going through security was quick & easy, you can move around easily as sings are clear & easy to follow for such a busy airport it really runs well, nice & clean & at least everyone we interacted with with nice & friendly.

    Alas, we bid farewell to Spain. First step baggage check. We got an error message at the…read moreself-check kiosk stating that we needed to see an Air France airline representative. He checked our bags but he was extremely unhappy that the kiosk directed us to him. The hubs was a little disappointed when Air France confiscated his carry on bag. In Europe some airlines have strict measurements for carrying on bags. Now let's talk about Customs...OMG...a long line maze repeat of Rome. Why you might ask? It is clearly understaffing. Only this time it was 1.5 hours. AND this is low traveling season. I can only imagine what the summer months are like. I'm greenbelt certified in business process improvement. One easy improvement would be clear delineation of where you need to go with better signage and better stanchion placement. The customs agent keep repeating the same message to each passenger. Then we got to the window, we saw there were only 2 agents. Long arduous process...

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    Aeropuerto de Barcelona El Prat - The Uber waiting area

    The Uber waiting area

    Aeropuerto de Barcelona El Prat
    Aeropuerto de Barcelona El Prat

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    Vueling - Checking in

    Vueling

    1.5(385 reviews)
    1.0 km

    ** I called this business at 1833708 (9019). for assistance. The response time was reasonable, and…read morethe first representative tried their best to help. I was transferred once, but the second representative handled my issue more effectively and provided the correct information. It wasn't perfect, but overall, it was a workable experience. I'm leaving this review to share my personal experience.

    **For immediate support with Vueling flight bookings, dial* 1 (833) 683-8600 Or…read more+1(888)559-7870*(toll free) reservations, booking updates, cancellations, and managing existing tickets.... I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

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    Vueling
    Vueling
    Vueling

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    Iberia

    Iberia

    1.2(19 reviews)
    1.3 km

    We made the grievous error of booking a business class flight from Lisbon to Barcelona through…read moreMadrid. From the first second we arrived at the airport, Iberia continually reached new lows. They did not post a gate for checkin until less than an hour and forty minutes prior to departure. Then the gates they posted did not have any staff. Now 90 minutes from departure another passenger/victim discovered all 200 people were at the wrong check-in desks. We had to run for 5 minutes and were able to get checked in about an hour before the flight. Security was decent and we arrived at the listed gate with about 50 minutes to spare. The fun was only beginning. While standing in the free for all line, they changed the gate so we all ran to the new one. The gate agents had no clue their gate was our flight, and had no interest in helping anyone find out what was going on. Lo and behold, with less than 30 minutes before the scheduled takeoff, Ms. I don't give a crap announced that the original gate was now correct. So run to that gate and stand in another line. They then changed the flight to almost an hour delay so ciao bambino to our connecting flight to Barcelona. After standing in line for another 30 minutes, we finally boarded. Landing in Madrid after the connection had left, we went to the original Barcelona gate and asked the agent what we should do? We obviously interrupted some very important games of solitaire or tinder romances as she disdainfully waved us away to go to the help desk. So, off we went and found 3 non-functional kiosks and not one sentient being, or at least a breathing Iberia representative. We then had the brilliant idea to go to the Iberia business lounge and see if they could help us. We finally ran into someone who at least showed a modicum of interest and helpfulness and were put on standby for a flight in 3 hours. We asked about our luggage catching up to us and we received the very assuring "maybe". 30 minutes later, we both received economy seats 21 rows apart but we did not care. Flight left on time and arrived on schedule. We checked our Apple ID tags and all of our luggage was still in Madrid so off to find the lost luggage desk. After asking a half dozen people and wandering around for 30 minutes, we found it. Shockingly, there was a line of over 20 people waiting to report lost bags. The story is not over yet as we have been waiting for over 45 minutes and are only marginally closer to the two beleaguered agents. Where this nightmare will end is anyone's guess. We fly all the time and can safely say Iberia is the worst airline known to man or woman. From the complete disorganization and unhelpful attitudes, I am shocked they are not extinct. I guess when government runs an airline, there are no consequences for incompetence and they just keep gorging on the public teat. I would rather hitch hike in a two sizes too small speedo with a transparent bag of $100s around my neck than suffer through another Iberia "flight". Y'all have been warned and can only blame yourselves if you are foolish - no, stupid enough - to ever use Iberia. Caveat Emptor cannot be stressed strongly enough.

    I booked an XL seat for extra leg room on a trans-Atlantic flight for a extra cost, and they seated…read moreme in a regular seat. I have called/submitted claims for a refund 3 times now with no resolution. This is VERY DISHONEST ROBBERY. Please send me a refund Iberia! (claim # P20240905-51620189)

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    Iberia - Man chignon rules! Lol

    Man chignon rules! Lol

    Iberia - Cute man chignon n club cut! Lol

    Cute man chignon n club cut! Lol

    Iberia - Short flight from Madrid and BCN and got jamon y queso, pimenton, guava jelly. Nice. 10.7.23

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    Short flight from Madrid and BCN and got jamon y queso, pimenton, guava jelly. Nice. 10.7.23

    EasyJet - This was the first half of the line, another half behind me....

    EasyJet

    2.4(10 reviews)
    1.0 km

    When booking with this airline to fly out of Barcelona, I was hesitant. I must say this was a very…read moregood experience easy smooth process of checking in. No fuss bag drop off. The flight itself was very good. No issues to report. Staff was friendly.

    By far the worst checked luggage experience I've ever had from an airline. For starters, the speedy…read moreboarding and bagging conditions are extremely unintuitive. Once I found my bag wouldn't fit as a carry-on, I was told I will need to check it, which is fine. I was already checked in, but the rep at the front told me I had to wait through the entire check in line to get my bag checked. When all I needed to do was go to the bag drop. Why didn't the rep simply explain that? I wait for 40 minutes and get to the check in rep who tells me I need to go to the next line over to pay for it. What? Why can't I just pay at the location I dropped my bag off. Turns out I can, but the rep never told me I could. It gets better. So I go to the next line over to the bag drop and wait 15 minutes at which point the rep tells me in need to go to THE OTHER LINE at the service window to pay. I then wait another 15 minutes at the service window to pay and then I had to go back to the original check in rep (and wait a couple more minutes) to get the receipt for my luggage. Please total that up. Yes, I had to wait in 3 lines (almost 4) and well over an hour just to check my bag. That is the absolute antithesis of anything I would consider "Easy". EasyJet, please review your processes and staff training to be more informative and accommodating.

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    EasyJet

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    Level - August 3 2022.

    Level

    1.7(22 reviews)
    1.8 km

    You get what you pay for. Level is a budget airline from Iberia. I booked my SFO-BCN flight…read more(early-Feb) about 60 days from my travel date (mid-Apr) on Level's website. The flight to BCN had a 3-hour layover in Madrid, enough time to go through immigration and security checks, restrooms breaks, and a stroll through DFS. This flight was serviced by Iberia, 12 hours from SFO to Madrid. This leg included food and beverage service much to my surprise as I had previously read these "amenities" were extra. In preparation for the worse I even packed a 3L camelbak bladder which I didn't take one sip till I was as Madrid. The plane was an Airbus and seat arrangement was 2-4-2. The flight from Madrid to BNC was a quickie (1 hour) and on a smaller airplane, 3-3 seating. No complaints really going to BCN. However, coming back was a completely different story. I had let my guard down. We were running a little late due to traffic and luggage check. So when I got to the gate I wasn't thinking about anything. My 3L bladder was empty. Luckily I had time to buy a sandwich and grabbed two regular bottles of water. I say luckily because this flight was non-stop and operated by Level. 12.5 hours no beverage or food service what-so-ever! You may ask for a cup of water which comes with a judgemental glares and sip it guilt-fully. I had to ration my 2 bottles of water, taking small sips just to clear my throat. And don't get me started on airplane seat etiquette. The jerk in front of me just laid his seatback down as soon as it was allowed and kept it there all 12 hours! Anyways.... be warned, if your flight is on a Level plane and you got a "deal" BYOB (and water)!!! At least there was a screen for in-flight entertainment.

    We were transferred from American Airlines to Level this past week to travel…read morehome from Barcelona. It was the most stressful experience I have ever encountered. The flight attendants were rude and spoke Spanish or another foreign language the whole time so you couldn't understand them. I really felt scared that the plane might not even make it over the ocean truthfully. Very creepy behaviors and they treated all of the passengers like we were inconveniencing them. On American long flights include a pillow, a blanket, dinner, drinks, snacks, and earbuds. Other than a small cup of water WE HAD TO PAY FOR EVERYTHING ELSE OUT OF OUR POCKET! I contacted Level and they did not really care and wouldn't be refunding the company that paid for our flights or us personally for what we had to purchase to survive the 9 1/2 hour flight. NEVER TRAVEL WITH LEVEL!!

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    Level
    Level - At Barcelona's (BCN) El Prat.

    At Barcelona's (BCN) El Prat.

    Level

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    Norwegian Air Shuttle

    Norwegian Air Shuttle

    2.0(12 reviews)
    1.0 km

    To connect directly with "Norwegian Air Shuttle", Call 1 (800) 630-8077 OR 1 (800) 630-8077 for…read more24/7 'customer service' assistance with bookings, flight changes, and cancellations. This number connects you with a live representative who can help resolve your travel concerns quickly and efficiently. The 24/7 customer support ensures assistance is always available whenever you need it. You can also visit the Contact Us page for additional support options. Get help with refunds, baggage issues, and reservation management. **Quick Booking & Clear Travel Overview** The journey began with a booking process that felt fast, simple, and easy to navigate. Business class features--priority check-in, flexible fares, and upgraded seating--were clearly outlined, making the upgrade decision straightforward. Flight and seat selection were handled effortlessly, with all essential details visible before confirmation. The itinerary was delivered instantly, offering a clean and well-organized overview of the trip. **Efficient Airport Flow & Priority Access** At the airport, everything felt more streamlined and relaxed. Priority check-in minimized waiting time, while fast-track security ensured a smooth and predictable process. Lounge access provided a quiet and comfortable space to relax before departure. Boarding was handled efficiently, with priority access allowing for a calm and hassle-free start to the journey. **Spacious Comfort & Quiet Cabin Atmosphere** Once onboard, the comfort difference was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful environment. The crew delivered attentive and professional service, ensuring a balanced and comfortable inflight experience. **Consistent Journey & Seamless Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered at the right pace, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and seamless exit. Overall, the experience reflected comfort, efficiency, and reliability--making business class a refined and worthwhile way to travel.

    DO NOT FLY NORWEGIAN. Nothing but disrespect from the employees…read more Will try and get you to spend more on missed flights and late check-in's by making you stand in 3 different lines, get to the front, and being told to move again. Started check-in process exactly 3 hours ago and still have at least an hour wait in the NEW line. Manager tried to get physically aggressive with my husband as we expressed our concerns of how many people will miss their flights based on their 1 line for international and 8 OPEN lines for domestic with no signs indicating this. (they even admitted they don't have signs for this!) Lucky we came to the airport 6 hours in advance today, because this company isn't getting another penny from me trying to give international patrons a runaround like this 100% on purpose. Rude. Disgusted. Unacceptable.

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    Norwegian Air Shuttle
    Norwegian Air Shuttle - Does anyone read or listen to the instructions anymore?

    Does anyone read or listen to the instructions anymore?

    Norwegian Air Shuttle - Cost almost 260 dollars extra to take this tiny " carry ons" on the plane both ways from Los Angeles to Spain.

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    Cost almost 260 dollars extra to take this tiny " carry ons" on the plane both ways from Los Angeles to Spain.

    Iceland Air - airlines - Updated July 2026

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