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    Vueling

    1.4 (376 reviews)
    Closed 8:00 am - 8:00 pm

    Vueling Photos

    Vueling - Checking in - Airlines Near Me - Barcelona, B
    Vueling - Airlines Near Me - Barcelona, B
    Vueling - Airlines Near Me - Barcelona, B
    Vueling - Picture of original flight at 1400 Delayed to 0300 - Airlines Near Me - Barcelona, B
    Vueling - Airlines Near Me - Barcelona, B
    Vueling - Airlines Near Me - Barcelona, B
    Vueling - Steward who harassed and assaulted me - Airlines Near Me - Barcelona, B
    Vueling - Airlines Near Me - Barcelona, B
    Vueling - Hundreds stranded by Vueling... - Airlines Near Me - Barcelona, B
    Vueling - At El Prat in Barcelona on the day of my flight. - Airlines Near Me - Barcelona, B
    Vueling - Airlines Near Me - Barcelona, B

    +112

    Vueling - Our boarding passes had no seats but said priority boarding. It made no sense. - Airlines Near Me - Barcelona, B

    Recommended Reviews - Vueling

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    Reviews With Photos

    Aaron S.

    Vueling is a low-cost Spanish airline based in Barcelona; I flew with Vueling for the first time from Manchester in August 2024. Vueling's main base is at Barcelona-El Prat, which is the Airport that I flew to on my recent trip although they serve many cities and countries around Europe, even reaching into Africa. My experience with Vueling wasn't too great - I found the booking process to be overly complicated via both their app and website - just because they're a low-cost airline doesn't mean they have to make cutbacks to the website too. My seat reservations were changed multiple times from the point of booking to actually arriving and checking in at the Airport - I was also denied the chance to change my seat reservations, even at an extra fee. We travelled as a group of three, and as the seats are in rows of three, it would have been perfectly straightforward to put us all together but it didn't work out that way. To make matters even worse - the group next to me was a family of three, and was in the same situation where the father was separate from his partner and child, with seat switching not possible, I had to put up with a misbehaving child next to me for the entire flight who kept going into my space and even head-butted me. I understand the Airline can't be responsible for other passengers' behaviours but surely to split up a group for no reason makes no sense. I had to request special assistance for a member of my travelling party - it was possible to add this during the booking process but again there was no confirmation of this - a few days after booking I attempted to use their chatbot to get a confirmation of this and I found it next to impossible to speak to a human, I later did receive an email in Spanish which related to the assistance, but this appeared to be impersonal and an automated reply. I did have a small delay waiting to board the flight and I was unhappy with the level of information provided by the Airline regarding why this delay was taking place and how long I'd expect to wait, so the boarding gates were uncomfortable and crowded. The Airport facilities at Manchester were very poor as they used Terminal 3 at the time of my flight. However, it is positive to hear that they are relocating to the newly renovated Terminal 2 in November. WiFi is available in-flight as well as a basic selection of food and drink, not really much for gluten-free, but that's fine for a short flight. I wouldn't use Vueling again if I had an alternative, mainly due to the poor customer service, difficulty making the flight reservations via both the website and app and lack of information provided to passengers. 2*

    Picture of original flight at 1400 Delayed to 0300

    I flew Iberian airlines 10 years ago and remembered not have a good experience. I must have had severe amnesia because I foolishly booked a flight with Iberian Airlines. Thinking that after 10 years that the service would have improved. I was sorely mistaken. There was absolutely no human to speak with and calling the help desk was useless. The delay was over 12 hours and counting. I'm writing this review as I am waiting. I took a flight from Naples with a 2 hour layover in Barcelona. As soon as I left the airport, the airport screen stated at 12 noon that the flight was delayed until 22:20 pm. I was given no voucher or accommodation. I am writing this review at 1 am. Over 12 hours after the flight was suppose to leave. There was no representative from Iberian airlines. It is nearly impossible to speak to a customer representative. Many of the passengers attempted to contact Iberian Airlines with no success. I have been there for over 13 hours and all during this time, I have had zero updates about the status of the flight. No text messages, no emails, no calls, no customer relations person giving updates Nothing My suggestion to future customers DO NOT FLY WITY IBERIAN AIRLINES I have flown twice with them and have regretted it. Save yourself the frustrating and unnecessary stress of looking at a monitor that changes every hour stating the new time for departure is 90-120 minutes away, only to have this updated with a new time 1-2 hours latter If I could give a negative number, this airline would definitely deserve it I can not emphasize Please DO NOT FLY WITH IBERIAN AIRLINES You will thank yourself

    At El Prat in Barcelona on the day of my flight.
    Art B.

    Old, dirty plane. Delayed. Surly, rude stews, one of which accused me of accosting her when she backed into my arm with her food cart. The fully booked A-320 was old and dirty. Beverage service is a joke on a 2 hour flight. Bus from the plane to the terminal in Barcelona, no boarding ramp. They did, however, allow several pounds of overweight luggage.

    Barcelona, Spain is what's up! Feelin' like "Mr. Big" again ;D
    Eric R.

    "Expectation is the mother of all frustration." - Antonio Banderas In between my British Airways flights, I caught Vueling, an economy airlines based in Spain. I ignored the overall bad reviews and took a chance with the low fare and ¡Hoy! Spanish Movie Star flight schedule;) Like Antonio said I had little expectations boarding my flight. Yet, I found Vueling exceeding what the reviews said. My flight from Paris (CDG) to Barcelona (BCN) via Airbus. Flight crew was friendly and professional. And the flight itself was smooth with no delays. Solid 4-Stars! In the end, I'd fly Vueling again with no hesitation. Just don't expect Boujee as it's simply a "puddle jumper" to get from one European country to the next. To me, it was a perfect choice for short travel in between my long British Airways intercontinental flights. Te Amo;)

    Our return flight path after Vueling's incompetent pilot twice botched the landing and had to do TWO emergency pullups at the last second.

    Booked a short one-way flight from Barcelona to Bilbao. Our incompetent pilot made TWO botched attempts at landing and was unable to do, blaming the weather. However, according to arrivals data from the Bilbao airport, several other flights landed just fine within a few minutes of when our flight's incompetent or impaired pilot could not do so. I think the BIO Tower wisely refused to give him a THIRD try at endangering the lives of passengers and he had to turn the plane around and return back to BCN. I then had to take a grueling 7 hr bus ride to get to Bilbao 9.5 hrs later than scheduled. I emailed Vueling demanding a refund, and got an automated reply stating, "We confirm that we have received your message. We have taken note of your comments and we have forwarded them to the relevant department to take the appropriate measures." It's been a MONTH since then and no other response. I tried calling their "Customer Service" line in Spain -- they have NO toll-free or USA phone number, so it will cost you -- only to get endlessly looped in their automated phone system multiple times, or told "Please hold for an agent." and then their system would immediately drop the call. Reading other reviews here and elsewhere, it is apparently Vueling's policy to simply play dead and keep your money.

    Read my review!
    James L.

    Well, during this difficult time globally, it's hard to write a negative review for a company. But Vueling has made it easier for me. We booked a short flight from Venice to Barcelona a while ago, way before the Coronavirus was a threat to anyone. So when this virus spread across the world rapidly, out first thought is perhaps we need to cancel. But as weeks passed, the situation in Europe have gotten worse. Both countries: Italy and Spain are on lockdown. Plus, our flight from Los Angeles to Europe was cancelled by the airline, and the government of Spain has aggressively advise against flying unless it's absolutely necessary. With all these factors in place, Vueling Airlines still claims our booked flight is on schedule. On top of that, their website is confusing. It does not allow ticketholders to change a booking, nor allow us to request a refund to original form of payment. I took it to their Facebook page and learned there are A LOT of very upset customers in the same boat. Some who said even 2 days before the scheduled flight into Italy, their webpage still says it's on time, even though the entire country is on lockdown. The consensus is Vueling is playing tricks, purposely not canceling any flights so they would not have to refund any money, hoping the customer will cancel and lose out. Also, they only offer vouchers that needs to be used by the end of 2020, which apparently is not allowed accordng to Spain's Aviation Agency (see photo) Needless to say, no one that's been given the runaround by this airline holding the funds will be flying with them, ever. Note: This review is dated March 24, 2020. For people reading this far into the future, we're going through the Coronavirus that's affecting the entire globe.

    Hundreds stranded by Vueling...

    Vueling = Crap There are things we expect from a low-cost airline... small seats, added costs for luggage, added costs for carry-ons, added costs to reserve a seat, added costs for food and drinks on-board, etc. These are things we expect in exchange for low airfares and good routes. What we DON'T expect are spectacularly rude staff, and malfunctioning check-in equipment that leads to Vueling-caused colossally long lines served by one single arrendant. I don't know what events in life lead a person down the path to working for Vueling Airlines -- but it must some kind of horrific descent into hell. Needless to say, the journey ends in the desparate sadness of being the singe attendant to a line of more than 200 unhappy people.

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    9 months ago

    they lost ny luggage. ruined my vacation. had to purchase new clothes and lost my medicine

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    They cancelled my flight and cost me thousands, but can't get a refund even for the ticket. NIGHTMARE Airline

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    Page 1 of 10

    Vueling Reviews in Other Languages

    Review Highlights - Vueling

    It was our only option when flying from BCN to NCE and I was nervous but had no other options.

    Mentioned in 14 reviews

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    Iberia

    Iberia

    1.2(19 reviews)
    2.2 km

    We flew to Barcelona with British Airways, flew home with Iberia and American Airlines orchestrated…read morethe whole thing. Got to love those codeshare confusions! We arrived at the Barcelona airport and were greeted by Mercedes. She was so pleasant and very informative. We flew from Barcelona to Madrid and the ticket agent was very rude. I don't remember the question now but she had no clue what customer service was and also did not like to speak. Worse, on the plane, everybody's sound system and video were not working. For the whole flight. From Madrid to Miami! We had been in a rush that day and I was not able to eat much for breakfast on the cruise ship we were leaving. I also did not like that food choices at the Barcelona Airport and we raced to get to the departure area in Madrid. So no time for me to eat. We were served two meals on the flight from Miami to Madrid. The first one was truly hideous. I normally pickier with my food but when I am hungry and flying, I don't really have a choice. The supposed meat I was served truly horrific. But the salad was actually fresh and the dressing was really good. The crumb cake was very tasty and fresh. Second meal was breakfasty items that I do not even remember just a few weeks later. It was just okay. I tried the red and white wines and both were definitely decent. But I am not a wine snob. They got us home safely and did not lose our luggage. That and Mercedes were the highlights of my Iberia experience.

    We made the grievous error of booking a business class flight from Lisbon to Barcelona through…read moreMadrid. From the first second we arrived at the airport, Iberia continually reached new lows. They did not post a gate for checkin until less than an hour and forty minutes prior to departure. Then the gates they posted did not have any staff. Now 90 minutes from departure another passenger/victim discovered all 200 people were at the wrong check-in desks. We had to run for 5 minutes and were able to get checked in about an hour before the flight. Security was decent and we arrived at the listed gate with about 50 minutes to spare. The fun was only beginning. While standing in the free for all line, they changed the gate so we all ran to the new one. The gate agents had no clue their gate was our flight, and had no interest in helping anyone find out what was going on. Lo and behold, with less than 30 minutes before the scheduled takeoff, Ms. I don't give a crap announced that the original gate was now correct. So run to that gate and stand in another line. They then changed the flight to almost an hour delay so ciao bambino to our connecting flight to Barcelona. After standing in line for another 30 minutes, we finally boarded. Landing in Madrid after the connection had left, we went to the original Barcelona gate and asked the agent what we should do? We obviously interrupted some very important games of solitaire or tinder romances as she disdainfully waved us away to go to the help desk. So, off we went and found 3 non-functional kiosks and not one sentient being, or at least a breathing Iberia representative. We then had the brilliant idea to go to the Iberia business lounge and see if they could help us. We finally ran into someone who at least showed a modicum of interest and helpfulness and were put on standby for a flight in 3 hours. We asked about our luggage catching up to us and we received the very assuring "maybe". 30 minutes later, we both received economy seats 21 rows apart but we did not care. Flight left on time and arrived on schedule. We checked our Apple ID tags and all of our luggage was still in Madrid so off to find the lost luggage desk. After asking a half dozen people and wandering around for 30 minutes, we found it. Shockingly, there was a line of over 20 people waiting to report lost bags. The story is not over yet as we have been waiting for over 45 minutes and are only marginally closer to the two beleaguered agents. Where this nightmare will end is anyone's guess. We fly all the time and can safely say Iberia is the worst airline known to man or woman. From the complete disorganization and unhelpful attitudes, I am shocked they are not extinct. I guess when government runs an airline, there are no consequences for incompetence and they just keep gorging on the public teat. I would rather hitch hike in a two sizes too small speedo with a transparent bag of $100s around my neck than suffer through another Iberia "flight". Y'all have been warned and can only blame yourselves if you are foolish - no, stupid enough - to ever use Iberia. Caveat Emptor cannot be stressed strongly enough.

    Photos
    Iberia - Man chignon rules! Lol

    Man chignon rules! Lol

    Iberia - Cute man chignon n club cut! Lol

    Cute man chignon n club cut! Lol

    Iberia - Short flight from Madrid and BCN and got jamon y queso, pimenton, guava jelly. Nice. 10.7.23

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    Short flight from Madrid and BCN and got jamon y queso, pimenton, guava jelly. Nice. 10.7.23

    EasyJet - This was the first half of the line, another half behind me....

    EasyJet

    2.4(10 reviews)
    2.0 km

    When booking with this airline to fly out of Barcelona, I was hesitant. I must say this was a very…read moregood experience easy smooth process of checking in. No fuss bag drop off. The flight itself was very good. No issues to report. Staff was friendly.

    By far the worst checked luggage experience I've ever had from an airline. For starters, the speedy…read moreboarding and bagging conditions are extremely unintuitive. Once I found my bag wouldn't fit as a carry-on, I was told I will need to check it, which is fine. I was already checked in, but the rep at the front told me I had to wait through the entire check in line to get my bag checked. When all I needed to do was go to the bag drop. Why didn't the rep simply explain that? I wait for 40 minutes and get to the check in rep who tells me I need to go to the next line over to pay for it. What? Why can't I just pay at the location I dropped my bag off. Turns out I can, but the rep never told me I could. It gets better. So I go to the next line over to the bag drop and wait 15 minutes at which point the rep tells me in need to go to THE OTHER LINE at the service window to pay. I then wait another 15 minutes at the service window to pay and then I had to go back to the original check in rep (and wait a couple more minutes) to get the receipt for my luggage. Please total that up. Yes, I had to wait in 3 lines (almost 4) and well over an hour just to check my bag. That is the absolute antithesis of anything I would consider "Easy". EasyJet, please review your processes and staff training to be more informative and accommodating.

    Photos
    EasyJet

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    Norwegian Air Shuttle

    Norwegian Air Shuttle

    1.7(11 reviews)
    2.0 km

    DO NOT FLY NORWEGIAN. Nothing but disrespect from the employees…read more Will try and get you to spend more on missed flights and late check-in's by making you stand in 3 different lines, get to the front, and being told to move again. Started check-in process exactly 3 hours ago and still have at least an hour wait in the NEW line. Manager tried to get physically aggressive with my husband as we expressed our concerns of how many people will miss their flights based on their 1 line for international and 8 OPEN lines for domestic with no signs indicating this. (they even admitted they don't have signs for this!) Lucky we came to the airport 6 hours in advance today, because this company isn't getting another penny from me trying to give international patrons a runaround like this 100% on purpose. Rude. Disgusted. Unacceptable.

    THE most inefficient airline I have ever experienced. The boarding process is third world quality…read more They tell you to get in line one hour before boarding and then won't let you board for another two plus hours. This happened to and from my destination. Priority boarding my A## No explanations no sorry for the wait no courtesy in any way. Standing for hours in a hot terminal. No water no nothing. I will never use this airline again.

    Photos
    Norwegian Air Shuttle
    Norwegian Air Shuttle - Does anyone read or listen to the instructions anymore?

    Does anyone read or listen to the instructions anymore?

    Norwegian Air Shuttle - Cost almost 260 dollars extra to take this tiny " carry ons" on the plane both ways from Los Angeles to Spain.

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    Cost almost 260 dollars extra to take this tiny " carry ons" on the plane both ways from Los Angeles to Spain.

    Aeropuerto de Barcelona El Prat - Inside

    Aeropuerto de Barcelona El Prat

    3.3(502 reviews)
    2.0 km

    Departure experience. Ordered a taxi from our hotel to the airport and it was really easy to get…read morethere, pull up, and get to the fight check-ins. If you purchased tax free items the you have to claim your refund at the airport, and it's located in the far back right of terminal 1. That process was straightforward - kiosk and then check in with a staff member, who told us our refunds would be automatically issued. Check in with United was also quick. Clear signage towards security which was also a smooth process. Overall, minimal wait times to get through the airport. Huge Duty Free as soon as you get past security. Definitely spent a good hour here shopping for items. Picked up Spanish wine, some duty free exclusive gin, snacks, and jarred goods. Signage towards gates was also clear and easy to follow. Quick stop by the lounge and then made it to our gate as they were boarding. Overall smooth experience.

    Alas, we bid farewell to Spain. First step baggage check. We got an error message at the…read moreself-check kiosk stating that we needed to see an Air France airline representative. He checked our bags but he was extremely unhappy that the kiosk directed us to him. The hubs was a little disappointed when Air France confiscated his carry on bag. In Europe some airlines have strict measurements for carrying on bags. Now let's talk about Customs...OMG...a long line maze repeat of Rome. Why you might ask? It is clearly understaffing. Only this time it was 1.5 hours. AND this is low traveling season. I can only imagine what the summer months are like. I'm greenbelt certified in business process improvement. One easy improvement would be clear delineation of where you need to go with better signage and better stanchion placement. The customs agent keep repeating the same message to each passenger. Then we got to the window, we saw there were only 2 agents. Long arduous process...

    Photos
    Aeropuerto de Barcelona El Prat - The Uber waiting area

    The Uber waiting area

    Aeropuerto de Barcelona El Prat
    Aeropuerto de Barcelona El Prat

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    Vueling - airlines - Updated June 2026

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