We love this sushi destination. It is quiet, clean, and relaxing. Get a booth if you can! So cozy! My husband usually gets the bulgogi bento box and loves it every time. I like to start with edamame or maybe the fried crab and then move on to dynamite roll or eel. Yum! We are usually stuffed when we leave, often rolling out rather than walking! As with some smaller restaurants, they usually have one waitress on and when it gets busy, she gets busy. Waitresses are very attentive with drinks, miso soup, and appetizers so be patient if there is a crowd. read more

We were looking for a place for sushi around pond mills and decided to give Ichiban Sushi House a shot. My motto is "never try, never know." So in we went! Decor was alright, typical of any sushi restaurant. We were seated in the booth, which there was 3 and another room for private guests I believe. We decided to keep it simple and ordered a medium sized sushi boat and 4 pieces of uni (sea urchin). We should have known from the lack of customers on a Saturday night that this was not going to be the best sushi... The uni was pretty bad to say the least, it was a gooey texture which happens when it looses its freshness, the taste was unpleasant as well. It was like the smell of a harbour in our mouths. Moving on to the sushi and maki. The sushi was pretty small, about sushi buffet style sizes. The fish didn't taste fresh, the tuna belly especially. When you get a fishy ocean taste, that's when you can tell it is not fresh. I used to work in a sushi restaurant myself so I knew what to expect of fresh and old fish. The maki was small and nothing special. On a positive note the staff were honestly kind and attentive, its just a shame the food didn't represent their quality of service. read more

Went to this restaurant 2 years ago and have avoided it at all costs since. Randomly walked into the restaurant because I was craving sushi in the area during lunch, so went into the restaurant choosing an all-you-can-eat option. Thought it wouldn't be too bad for lunch, but mannn was I wrong. They gave me a sheet to order from but informed me that we were ONLY allowed to order a maximum of 2 rounds. Uhh... it's all you can eat but you can only order two times? Whut? And to enforce it, when the first round came, they would cross that column off almost as like they were counting down the remaining time you could order. Secondly, the sushi was not great. It was below average and sub-par to the AYCE price we were paying because the rolls were a bit packed with rice. The menu was also very limited in variety so in many instances we weren't sure of what to re-order. Obviously service was not great as well. I thought it was sort of ridiculous to only order twice because I didn't like that restriction but at the same time didn't want to order a large amount of food and have so much extra that I'd get charged. They took away the sheet after 2 times of ordering, no questions asked, no accommodation if by sheer chance we were still hungry. I left the restaurant unsatisfied because the bill came up to around $50-60 for 2 people during lunch. And I only got 2 rounds? Blasphemy...considering the many other AYCE and non-AYCE sushi restaurants you could opt for in London. Don't know if it's changed since but two words: Never again. read more

My hubby and I like ichiban. I usually end up getting the vegetarian bento and the seaweed salad. The seaweed salad may look small sitting in that martini glass, but there's quite a bit of it. I love that they also put in cucumber and slices of avocado in it, too. The miso soup isn't so great - it's just broth that you sit right out of the cup. I'm more in favor of miso soup with tofu cubes and other stuff in it, but it's not that bad. The service is always decent, we've never had a problem and since I don't eat fish I can't comment on the raw fish. The veggie sushi is always pretty good and fresh, and while it's kind of on the pricey side, we don't really have a whole lot of options for sushi in London. Also...this is something minor, but kind of annoying - they won't stop playing the same Norah Jones album over and over. Every time we go, it's the same Norah Jones CD. ENOUGH already! So...it may not be the best, but it'll do. read more

In a city with few good sushi options, this is a good sushi option. Menu features your usual nigiri and maki options, plus some sashimi as well. They do have some other cooked Japanese dishes including tempura. Bento boxes at lunchtime are reasonably priced and usually pretty good. Prices are about what you would expect for decent sushi. read more

After driving past this establishment for 8 years, I finally biked to this store to try the food.. I ordered the $16.95 maki/nigiri plate. The maki had a nice flavor to the rice. Very impressed with the maki rolls. They were fresh and delicious. The sashimi was not to the quality I was used to. 8 could have caught them on a bad night but it was slightly soggy. Nice selection of nigiri however. My order was take out and it was quick/fast. I will return and review as takeout always has a risk factor can change the product. read more

A great experience, I was visiting London for a day and decided to see what London has to offer for sushi. To my surprise I found this place. Despite the negative reviews on yelp the only negative to the actual experience was the other customers beside us that were a little loud. The pricing was cheap, and the rolls were tight (though they could have been a bit tastier) ! We got a bonus of salad and soup with our order I don't know if thats normal but it was quite good!! The service was great, and our food got to us in less then 15 minutes. All in all I would recommend this place to anyone visiting London. Its cute and has a nice atmosphere though a more modern look then traditional. read more

Best bento boxes! The service, the taste and the ambiance are unique. The lunch portions are perfect and my favorite part, the chocolate cheesecake is THE BEST I'VE EVER HAD read more

Ordered delivery to an address literally across the street, and it is taking 1.5 hours and counting. It's unacceptable for a medium sized order. Person taking orders was also quite rude- I usually don't get offended, but they were condescending and not helpful. read more

Always accommodating and the prices are fair. I really like this place. I get take out and it's super fast.

way overpriced. fish was not good. couldn't tell difference between tuna, salmon, anything-mushy. Cook in back was tasting soup with a spoon he kept dipping back into pan...gross! read more

Every time I've been here, the service has been prompt - you seat yourself and within minutes, you have a menu and tea. The quality of food is ok, but overpriced in my opinion. They have albacore tuna in the menu, but each time I've ordered it, they come back to tell me they don't have it. read more

Tried a few different rolls here and all of the fish was completely flavourless...I'm not sure how you manage that. Spicy tuna and spicy salmon had the flavour from the sauce but the fish itself didn't taste like anything. On the plus side their miso soup was good and the server was friendly. If you're looking for good sushi in this part of town though I'd suggest driving a couple minutes farther down Wellington to Shiki. read more

I placed an order an hour before I wanted to pick up. When I got there they hadn't even started. You would think they would be interested in a $90 lunch order on a Monday. It will be the last one from me. London has a lot of great sushi places. read more

A solidly-mediocre suchi restaurant. The meal was served with a typical skimpy iceberg salad and bland miso soup. The fish lacked that bite exceptionally fresh fish will have, but that's not to say that the meal wasn't enjoyable. I suppose the food matched the price which was also middle-of-the-road. For a quick lunch, this place would seem like a good choice; for exceptional suchi, I think you'd be best to look elsewhere. read more

Food was very good friendly service and comfortable environment :) my favorite dish of there's is the teriyaki tempura

As one reviewer mentioned, this is a solidly mediocre sushi restaurant. Service: average. Attentive waitress. Food quality: average/below average. We ordered the sushi + maki medium boat, as well as the spicy sashimi rice bowl. The fish was alright - not great, but definitely not bad. However, the rice was a bit wet/mushy, which made the sushi and maki not that great. Also, the boat contained quite a bit of what we would consider the less great pieces - california roll, imitation crab maki, etc. Normally this would be OK, but definitely not worth the price. Lastly, the spicy sashimi rice bowl was quite small for the price. Overall: 2/5. The major thing for this restaurant is the location (convenient). read more

Ordered take out... salmon sashimi was good, so was the green dragon roll. However the spicy salmon roll had basically only cucumber. Trying a new sushi place next sushi night... read more

I cannot believe all the negative reviews. I've been to most Japanese restaurants in London and I always find myself returning to this one. Their sashimi is like butter melting in your mouth - perfect temperature and size. read more

Been to this place a couple of times and came away fairly unimpressed both times. Not that it was bad or anything but everything was just middle of the road or ok. For me, what the food was lacking was flavour and seasonings. My chicken yaki soba was serviceable but bland (although my tempura appetizer was fine). The second time around, I had the beef teriyaki and again, it was serviceable but not exactly exciting or exceptional. read more

Fish is distinguishably fresh. Tempura is subtly sweet and crispy. Staff is friendly and welcoming. Boyfriend and I go often when we crave sushi. Try Kamaage / Spicy Salmon, Red Dragon, Crazy Roll. Yum! One of the best in London. read more

Best sushi place in town.. the rolls are always so fresh, the seaweed isn't slightly chewy compared to many other places in London. I've been coming here for years and since the original manager has quit I have had no complaints. The new staff is very welcoming and friendly. The prices are worth your money. I suggest the mixed vegetable rolls, only $4.00 and very tasty and the spicy salmon rolls, $8.00 but also very tasty. read more

Worst sushi I have ever had hands down. Ordered salmon roll and crispy spicy salmon roll, and it was entirely rice, no meat whatsoever. I have never had sushi this bad and will never return, do not go here unless you want plain rice!!!!!!! read more

We are visiting from out of province and this place was recommended on Yelp. Service was good, food was good but I want to mention that if you love ebi sunomono salad as much as I do this is not the place to eat. I have only had sunomono salad like this once in Seattle. It arrives in a bowl. There is what looks like thinly sliced white onion under a pile of wet stringy seaweed, sprinkled with sesame seeds and a very pungent vinegar smell. There is no broth to speak of, its an actual salad. Im not sure if the ebi sunomono that I order is an American take on its original but not what I was expecting. read more

Best sushi in London! I can't recommend this place highly enough. I've been to many sushi restaurants, but after eating here I don't think I'll go anywhere else again. You simply can't beat the quality, and the atmosphere and service are terrific. Highly recommended! read more

Yummy food, WORST service!! Waited over an hour just for our drinks, Would not go back.

My girlfriend and I arrived there with high hopes as it is seen as a more pricey sushi restaurant. The inside was very nicely decorated and set up. No complains there. A very nice older waitress seated us. She was very kind to us (unlike many younger waiters/waitresses at others). After filling out the all you can eat menu. It took about 15min for her to come back to reclaim it and bring it to the chefs. Another 15min to get the food. keep in mind that there were only about 8 other people inside the restaurant. Since the waitress brought us our first all you can eat meal, she did not hesitate to come back to fill our teas or ask us if we needed anything. Not once did we have our teas replenished. It took about 30min for them to come back to notice us and to get our 2nd round of sushi which we chose. again, we waited a while. That was it for us, took way too long for so little people there. poor customer service. Sushi was ok. it was pretty dry. was expecting better for the price we payed. For 2 of us on a sunday evening, all you can eat = 70$ - Also their all you can eat menu is very limited!!!!! you do get a miso soup and salad, along with some deep fried items. but unlike many other sushi restaurants, they do not have a large selection. weak read more