I enjoy the great customer service.They have a great inventory of slightly used items.read more

They treated me very well but I removed one star because you have to pick up clothes same day or…read morethey donate it and you lose your merchandise. I didn't want to ding 2 stars because I'm trying to understand their policy and why they do that.

Nothing to write home about but also good enough to visit if you're in search inexpensive jewelry…read morefor an event. I think this store is the higher end of catos. It's simply worth it if you're shopping the sale items, otherwise they can be pricey for the quality. Perfect store to shop for mother in law who loves flashy yet classy items. Would recommend to peek in . You might be surprised on what you find.

Wow! First time in the store and I understand now why my friend is addicted! Too much to select…read morefrom! Very affordable.

Shoes were excellent price. Quality was mediocre. Little disappointed and didn't purchase. Cheap…read moreshoes if that's your thing

I went in to buy a Christmas present. I found what I needed/wanted ...even better the sign said an…read moreADDITIONAL 50% off apparel. As I made my way to the front of the store to pay I kept looking around for an employee since there was no one behind the counter. All I saw were three other customers scattered throughout the store.There was a gentleman also waiting to check out. After over 5 minutes waiting 3 employees finally emerged from the back area laughing as they came out. As one of the employees came towards the counter/register she was shaking her head as she said "I just work here." I did tell her that we were wondering where all the employees were because it was dangerous to leave the store unattended when she mentioned that there was a box in back with no name on it & items they had no idea what to do with. I still don't know why it would take all 3 employees to figure it out & leave the store unattended. As she checked the gentleman out another employee (I believe she was the manager on duty) asking her which register she was going to check him out on. When she told her which register she was told to use the other register since the other employee was going to close down the one register (it was 8:15pm) so it would be one last thing she had to do. All this while I was standing there ready to check out. I finally asked this employee if she could ring me out before she shut the register down. She hesitated & you could tell she wasn't thrilled to do that. She quickly went to check me out but without the discount. So, I told her I didn't want the item if it wasn't an additional 50%off. She left the register area & I asked the other employee what the name was of the woman who had wanted to shut down the register & reluctantly checked me out. Her name was AC. If she is the manager she sets the tone for employees at the store. I can tell you that I will not be shopping here. This manager was more interested in closing & leaving then doing her job & taking care of the customers in the store. If this is how customers are normally treated I predict the store won't last long at Brier Creek.

I haven't been inside a Kohl's since probably before the COVID-19 pandemic. I need to get back into…read morethe swing of things. Very nice professional done store with a good selection of reasonably priced items. Store is extremely accessible and accommodating; however, they could use some chairs for folks that are accompaning the shoppers. Overall a great experience and I am sure I will be back.

I visited around 11:30 AM on a Monday to pick up an online order. Using the Kohl's app made the…read moreprocess super easy. I located my item without any issues. While in the app, I noticed I had a $10 coupon with no minimum purchase required, so I decided to buy something else. I always appreciate Kohl's for their great deals! Unfortunately, the checkout line was a bit of a wait, about 20 to 30 minutes, since only one staff member was working the register for most of that time. Thankfully, another associate eventually came to help speed things up. My cashier was friendly, patient, and even reminded me to apply my coupons before completing my purchase, which I appreciated. I had a fairly positive experience, there was just a huge delay at the checkout.

Pricy, but so fun to walk through and admire the beautiful pieces. They arrange the furniture…read moreperfectly. Plus the store is much larger than it appears. There were multiple rooms, all nicely decorated. Most focused on furniture, women's apparel, and gifts. Some rooms with products from other boutiques, one with bird baths and seed, and another with sale items. The employees seem to all be good friends and enjoy their job, which is refreshing to see. They host events, for instance, Christmas tree decorating. I think we arrived just after an event since they had drinks and snacks out. Overall, we enjoyed walking through this shop and recommend it to others!

Once you get inside, it's a cute little shop with a variety of trinkets and homegoods. While they…read moredo have a couple of chairs and couch pieces, this place is more so for little knick knacks to place around the house. They also have some jewelry, cute socks and things of that sort. I appreciate the fact that they are requiring people to wear masks. And I can see myself returning to pick up a few decorative items.

I try not to come into the store because the experience is typically pretty poor, and this time was…read moreno exception. I came to Ross to take a look at sweaters and dresses, and spent some time looking through the clothes. I had some items to try on and went to the fitting room at the back only to be redirected to the two temporary fitting rooms at the front of the store. As I headed that direction, there was a sign saying that those were closed, directing me to the back of the store. There is no staff available besides the cashiers who are tending to a very long line, but I was able to cut in for a quick second and ask one of the cashiers if all the fitting rooms in the store were closed, to what she replied that is correct. It seems very strange to be a store that has a ton of clothing as part of what you sell and have no fitting rooms open for no relevant reason. The store never has any workers on the floor to answer questions and everything tends to look picked over every time I go in. It is quite surprising to me that it remains open in the Brier Creek shopping center.

Came in for some last minute Christmas gifts on Christmas Eve-they had ample selection despite how…read morelate it was in the season. The fitting room staff were so kind and helped give me feedback on what dress to choose. Despite the extremely long line the cashier took time to open the fine jewelry case for me and patiently rang me up meanwhile there was chaos around us. The service made my shopping trip!

Great thrift store supporting local charity. Good selection and good prices! I'll be back.read more

Mediocre store for clothing, which is what we came for . They don't even have dressing rooms from…read morewhat I could tell.