Bob Laudette, owner of James Carboni Plumbing and Heating…read morefor over 33 years, was negligent in fulfilling his contract upon the installation of the furnace on December 3, 2019.  "ALL WORK WILL BE PERFORMED IN A NEAT AND PROFESSIONAL MANNER AND WILL MEET OR EXCEED ALL STATE AND LOCAL CODES."   Obviously he did not inspect the installation of the project on December 3 or he was not up to date on building codes.  The building inspector gave him 3 citations for code violations.The chimney clean out door was cemented ..a potential fire hazard. Contrary to Bob Laudette's explanation, the chimney was serviced prior to installation and given a stamp of approval!  The oil line was not protected properly and would cause a major oil leak if someone tripped over it and dislodged it; the duct work/ bonnet was installed with major gaps heating the basement to over 90 degrees. Besides the citations for code violations, Bob Laudette has ignored issues with the furnace and units: combustion issues with small explosions, malfunctioning humidifier, blower so powerful it rattles doors, oil leaks, filters to keep the blower working properly and to insure quality of inside air malfunctioning, extensive dust, uniform distribution of heat is deplorable with the basement heated at 90 degrees and the upstairs rooms are cold. All this for $7500? Now Bob Laudette wants to come and service the new furnace three months later after he ignored numerous calls in January and in fact cancelled a service call. At that point, I had to call reputable and licensed contractors to check out the furnace but the problems still persist. I contacted other agencies for help.  Consumer Protection who has limited authority suggested I pursue legal representation.  My mother, Amelia Wakely, expected and paid for what she thought was an up to date working oil furnace. Why would anyone keep a lemon; deal with a company who fails to treat a client in a professional manner or not at all; who does substandard work and delivers a defective product and writes they have a great business ethic!  Could Bob Laudette possibly service the furnace in the future if he can't deliver an up to date American Standard working furnace now? My mother wants her money returned, the furnace and so forth removed, and the mess they left cleaned up. Bob Laudette did not install a system free of charge out of the goodness of his heart. Lastly, my mother's health living under these conditions has deteriorated since the furnace was installed December 3,2019 . With the pandemic, the directive now is to shelter in the safety and comfort of your home. The safety of her home is a health hazard. How insensitive Bob Laudette is to suggest this is a frivolous matter! Hopefully our experience will save someone from grief in the future! Photos supplied upon request!

So far so good. They are responsive. They will price job out the 28th and if all goes well they…read morecan do the job. But that being said the girls in the office have been great with communication ! And I appreciate that ! I'll write more after the 28th. But so far. 5 stars !

Steve was kind enough to troubleshoot my problem over the phone and quickly resolved my issue. It's…read morerefreshing to know there are professionals willing to help and even work them selves out of a paycheck. I will recommend him to everyone and use him when the unfortunate future problem happens.

We have used Martin Plumbing for a number of issues with our new (built in '79) house. We needed a…read morenew pump for our 170 ' deep well replaced, needed repairs for frozen pipes, and an installation of a carbon filtration system. Steve is very responsive and was excellent at returning calls to schedule a visit. He knows the best options for equipment and is well trained in repairs and replacements. We had no issues after his work. I highly recommend him as a knowledgeable plumber for any tasks in the field.

I called five days ago. They called me back. Saying that they're gonna look into it and refund me…read moreif they did it my filtration system we $5700 to do the well they drained out the filtration not bypass it, but they took their money and ran, and they said that gonna reimburse me for the filtration. They haven't called me back yet. I four times so far and left messages. they did a good a bladder, but not afterwards to fix the other problems that I had with the chlorine tablets and my filtration system that they did not bypass and drained out.

I hired them to fix my tubs overflow drainage stopper system. The tubs old overflow drainage…read morelinkage system rusted out. I was going to replace myself, but the two overflow plate screw broke when removing. I needed to hire a plumber to replace the waste and overflow pipe. At first I was told it was a fixed price of $620. After he finshed the job, I said was high and he dropped it ti $499. The next day I complained to the main office and they said they the price should be $359 and they would talk to the tech who gave me a way to high of a price. In the end I still ended up paying a high price of $359 for a half hours work, in which I supplied most of the materials. They charged me $310 for a half hours work. Gave me a $31 senior discount. And charge me $80.57 for material which they would not break down. They told me it was the cost if the waste and overflow plastic kit, which I looked up a similar kit for $21 on Amazon. J ust wanted to tell you my experience with them.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Connunicaroom was great, service technician was punctual, and let us know status throughout. They…read morehad to refer us to a well specialist as the project was more well related. we will abs use Plumbums again

He did Shawty work. He simply had to put in a shut off valve and flex pipes up to the faucet…read more Instead, he reuse the old pipe, cut a small piece of new pipe to fit it in, and nothing works. Now we put a new faucet in we have to take out what he put in. Definitely not recommending.

I called George's Plumbing and heating for a leak in my upstairs shower. We have 2 full baths…read moreupstairs and my attempt to fix the first shower control ended up with me snapping the 3 small copper tubes in the back of the shower control. I almost had a heart attack when this happened. That cost me $1,400.00. I had the 2nd leak in our bedroom shower and found 2 plumbers from the internet request. The first one wanted me to send him a picture of the fixture and he may get back to me by next week. NOT! I received a call from Tim from Georges plumbing. Great guy once he got my Irish name pronounced correctly. Not only did he show me how to fix these fixtures in the future, but he also noticed that our filter and pressure bladder were shot. To make a long story short, he and Dave replaced the filter, pressure bladder and fixed the shower head with not only a great attitude, but with many years of experience and speed. They also charged a very reasonable price. I would highly recommend this team as they did excellent work. My name is Paul O'Flaherty and you can call me for a reference anytime at 860-933-5051.

I was in the process of selling my house. My realtor noticed that there was some water around my…read morewater heater... well, damn... gotta replace it and quick. The next morning I called Caswell and Sons. Well, they had a busy schedule for the day, but the owner said he would try to fit me in if possible. About 5 hours later they arrived, replaced my water heater and carted away the old one... just in time for my first home viewing. If you need it done fast, done right and by people who take care and respect your home, then you need to call Caswell and Sons.

From the owner: Caswell and Sons Plumbing HVAC is a trusted business with 14 years of experience specializing in…read moreplumbing and HVAC services. Known for its reliability and expertise, the company provides a wide range of heating, cooling, and plumbing solutions for residential and commercial customers

Kazounis Plumbing and Heating has been providing excellent plumbing services to us for years. We…read morerecently had a radiator issue that was fixed with minimal disruption or cost. AJ did an outstanding job and we very much appreciate Bill's expertise. Before we contacted Kazounis Plumbing, the company that services our boiler assessed the radiator issue on multiple occasions and failed to identify the cause of the problem. Kazounis Plumbing fixed it in under an hour. Also, the office staff is very courteous and helpful . We highly recommend Kazounis Plumbing and Heating.

I was given their name by an acquaintance as I needed a small plumbing issue fixed. They were very…read moreaccommodating and actually came out that same day. Quick and efficient. The technicians were friendly and professional. They will definitely be my go to plumbers from now on!

Called Bill on a Sunday morning about a growing water stain in my ceiling. He was at my house that…read moreafternoon and was able to assess and complete the fix in a very short period of time. We were very happy with his customer service and professionalism. He is definitely our new go to plumber in the area

Prompt, good service at a fair price. I highly recommend Bill for your plumbing needs.read more