Extremely professional, clean and organized place. They…read morewere friendly and went above and beyond to give us all the needed information as we were dealing with multiple insurance companies. Rick's staff was more helpful than our own insurance company and whenever we hit a snag, Rick's stepped up to help resolve it quickly so that we got what we needed and insurance was satisfied. They were even helpful when we ran into a problem with the car rental that we were utilizing from our insurance. Excellent customer service, good quality, and the cleanest car repair place I've seen-especially their parking lot and building which fits in Ivey to the mostly residential area.

I got rear ended about a month ago. Not the best experience - but dealing with Ricks made it…read morebetter. Jessica helped me when I called to get a drop off arranged. She was friendly and courteous, and helped me navigate scheduling everything and made me much less anxious about it all - and I am an anxious person. The thought of getting a car in for repair, waiting for it, possibly having to buy a new car, it was all a lot. When you get great customer service and deal with an excellent employee it makes it seem a bit easier. TBH my car ended up being totaled - so I didn't need their services for repair. But - when I dropped my car off I got these emails with updates and an estimate of the cost almost immediately. I think that was most impressive for me - I'm not big on talking on the phone, so to get that information electronically was super convenient for me. I definitely would recommend.

Highly recommend Gershkoff Auto Body! It's my third time utilizing them and they have done…read moreexcellent work each time. Val the Office Manager is amazing. So nice and handles the car rental process, so worries on my part. Hopefully you don't have to use them but if you need an Auto Body Shop, they are 5 star!

They were amazing in caring for my Crosstrek after a fender bender, from managing the insurance…read morecompany & rental car to a quick beautiful repair. They even vacuumed the inside of my car and shined up my tires! I was referred here by the other driver's insurance covering the costs and I didn't know what to expect, and it was the best service and care. I will recommend them to anyone!!

My mom had gotten into an accident her car was towed to Arlington and I couldn't have been happier…read morewith the service! Julie was amazing to work with she walked me through some of the insurance things that I never would have known about to make sure I got the amount of money my mom deserved for her car after it was totaled. The staff there went above and beyond so I brought my car back for work done as well and it was very quickly done to perfection. I highly recommend bringing your cars here for any kind of autobody work done this small family owned business is very trustworthy.

I had a deeply frustrating and concerning experience with Arlington Towing on 6/30/26…read more My car broke down on a main road in Cranston, and although AAA was already on the way, Cranston PD required the nearest towing company to remove my vehicle. Arlington Towing responded. I followed the driver to their lot expecting a routine tow and release process, but what followed was anything but professional. Their office environment was chaotic and inappropriate for a business setting, with children's toys scattered throughout and two very young children running around unsupervised while transactions were being conducted. After paying cash for the tow, I was immediately pressured to leave without receiving my correct change or the documentation I needed for AAA reimbursement. They also sent away my AAA driver without my consent, effectively canceling my roadside assistance. When I attempted to resolve the situation, staff refused to cooperate. They claimed they were closing and would not release my car, even though it had already been paid for, and left it locked behind their gate. Police had to be called and remained on scene while I waited for a second AAA driver to be dispatched. Only with police presence was I able to receive my correct change. Even then, Arlington Towing refused to provide any receipt or documentation for reimbursement. Staff also made false accusations to police that I was filming their children, which officers dismissed. Ultimately, my vehicle was released only after law enforcement intervened and stayed until AAA retrieved it. This experience raised serious concerns about professionalism, business practices, and basic consumer rights. I would strongly caution others to avoid this company if possible.

My car came back beautiful. Inside and out. It looks like a brand new car. Great job and would 100%…read moreuse them in the future. It probably isn't fair, because I have no idea how long a big dent and scratches can take to repair. They had my car ten days. But like I said I don't know much about body work and time frames. Hopefully it never happens to my car again, but I would absolutely bring it back and just suck up the wait time. Something's are worth waiting for.

My absolutley bro , he got my car so right honeslty as fast as possible and work was amazing id…read morealways come back !!

Second time my car has been here in 8 months, and the guys at fletcher auto body made the process…read moresmooth and easy. My car was back to me in a reasonable amount of time and car looking brand new again. Highly recommend.

Fletcher made everything easier than I could ask for! I was unfortunate enough to have two…read morecollisions in one weekend and they dealt with both insurance companies and made it so much less stressful than I anticipated it would be. When I got the car back it looked even better than before. The paint job was amazing and the car was professionally detailed. The cherry on top was that the owner and his brother were kind, understanding, and up front about the process. Would recommend to anyone!

This place is the best. Not only is their body work absolutely perfect, but they are so kind and…read moreconsiderate in maintaining contact and handling things with the insurance company and car rentals. They actually made a bad situation pleasant. I give them my highest recommendation.

We dropped off our Kia Sorrento to check all the fluids and take care of one tire that had a slow…read moreleak. While driving back to pick up our vehicle on a very hot day, my car, a 2009 Toyota Corolla, was having an issue with the A/C. When we walked in I noticed that there were several customer invoices on the front desk, so I figured they were very busy but I asked if they could do an A/C charge and they said yes. It was done in less than a half hour. Couldn't be happier with this place. Everyone in there was friendly and professional! I will recommend them to anyone. Plus...our rooster Giblet likes them too!

I went to East Coast Collision on a recommendation from my son in law and can say I was pleasantly…read moresurprised at their service and dedication. From their receptionist to their body shop they let me know its progress for the entire time they had it. They are affordable, easy to work with, and did a great job fixing and restoring my car after someone backed into the passenger front side. It looks absolutely perfect! I can't recommend them enough; you will be taken care of and can expect great service.

I went to East Coast Collision on a recommendation and can say I was pleasantly surprised at their…read moreservice and dedication. From their receptionist to their mechanic, they were on top of my car (even as my insurance company gave me the run-around), and let me know its progress for the entire time they had it. They are affordable, easy to work with, and did a great job fixing and restoring my car after a bad side-swipe. It runs like new and looks absolutely perfect! I can't recommend them enough, you will be taken care of and can expect great service.

My first time at Rossi's auto body. I needed a part for my Mazda. They provided good pricing and…read moreinstallation . I highly recommend .

Awesome 5 stars Rossis's Auto Body can make your wrecked car like new. Nice people and reasonable…read moreprices