I've been coming here for over a year and their customer service and team have been phenomenal. I was having issues with pain related to gums/alignment issues and the office has an orthodontist on specific days. I signed up for invisalign for 7 months and it's been a good experience. The facility is very clean, the staff are knowledgeable and I have always received quality care. I don't recommend invisalign to anyone though, just get braces in my opinion but if you were to get invisalign, they have a great team here who will help you. read more

This place is always dirty and dusty, i also see hand hygiene isn't a priority. At least sanitize hands between patients, even when putting gloves on!!!! read more

And yet I still have heard nothing nor has the $75 charge been reversed. Nothing but lies and broken promises from this place. And I'm left with having to pay more money out of pocket to correct the terrible work done. Below is A copy of the conversationon May 13, 2019 between Stephanie and myself and still nothing has been done just shows how little they care! Good Evening,    I apologize for any misunderstanding in regards to the exam and xrays and your insurance, I will call them first thing in the morning and speak to them in regards to those services and what we can do to correct that for you. Again, Mr. Driver we want to make this right for you and don't want you to feel mislead or mistreated. I am more than okay communicating via email moving forward if that is what you prefer to do.  I will get back to you in the morning regards the exam and xrays submitted to your insurance.  Thanks,  Stephanie read more

Ideal Dental Corinth - A bill from Cornerstone to my Dental Insurance that shouldn't have neen charged at all for a mistake they made! - Cosmetic Dentists Near Me - Hickory Creek, Texas

I must say this is the friendliest medical staff I've even worked with. Put me at much ease leading up to my oral surgery! The surgery also went really fast. read more

Ideal Dental Corinth - Awaiting my oral surgery consultation - Cosmetic Dentists Near Me - Hickory Creek, Texas

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I have NO idea why there are even bad comments or stars on their page. They know what they are doing and will help you the best they can. I had an oral emergency and Stephanie was able to book me in that same day and was SO PATIENT AND SO SO NICE, and also very beautiful inside and out:). The doctor and nurses were so understanding and welcoming. The doctor and nurses were very informative and KNEW WHAT THEY WERE DOING! I hate going to the dentist (Bc i am afraid of judgement and past experiences with other dentist) BUT from my experience at this dentist, in Corinth, I will definitely refer my friends over there!!! If you have a problem with your mouth and teeth GO TO THIS DENTIST! AHhh What a relief I was recommended this place. Thank you again for EVERYTHING. See you guys soon when life is life again. - Hannah Michelle George read more

Let me make clear this is like -2 stars!! I came here for invisalign almost 3 years ago, since then, the only perk I have about this office is one of their office staff. Aside from her, these are few of the many things I experienced: - I was told numerous times I had to schedule an appointment on a certain day/time because the doctor has to approve of the step. So I rearranged my schedule and took off work to make it in just for the doctor to not even look at what was done. - Timeline extended NUMEROUS times. Just to get to the end and be told we need another set. - Staff AND doctors were too busy playing around to even acknowledge patients. - When I came back after a year (because yes I gave up), the doctor was impressively rude. He tried to tell me I dont have a cross bite, that my teeth are fine, and had I just stuck with it I would have been done in 2 months (please note, I was told countless times I wasn't done when I thought I was so.... ya right). It was abundantly clear he was frustrated with me and didnt want to figure out my situation, so I requested a different doctor. - There was a lot more than this as well, but these were definitely the reasons why I just could not continue at this office. Invisalign is fine but, GO SOMEWHERE ELSE!!!! read more

Well, not real crazy about wearing mask over my face in the waiting room after being subjected to forced mask wearing for two years. I'll find another dentist office that does not and the new ideal Dental of Corinth AKA Cornerstone Dental can keep wearing them to there hearts content. read more

My family have been coming here for the past 6 years. They are always friendly and accommodating with appointments. I did read other comments about up selling or offering services and understand the concerns. We just said no thanks if it's not required. Never felt too much pressure. Today Dr Pat and Danielle Trent worked on two molars of mine. One was cracked and the other had a filling that came loose. They got me in the chair and out in about an hour. They were both awesome and caring. The filling that was loose was put in 40 years ago when I was a kid. I would recommend them to anyone local. They also have orthodontist office as well as full dental office. read more

We spent a year and half going here for "treatment" and spent over $2000 only to be told she will need surgery. Don't go here. read more

Ideal Dental Corinth - Cornerstone orthodontics $2000 worth of worthless work after a year and a half and now told they cant do anything and she needs surgery. - Cosmetic Dentists Near Me - Hickory Creek, Texas

Dr. Nelson and his team are true professionals who've demonstrated their commitment to patient care. During 2021-22 they helped me with 3 dental implants, quick to stand behind their word and work they are incredibly responsive. I have been impressed with the kindness of the staff, the thoroughness of their follow through and attention to detail. They've gone the extra mile in my case and they've done so with smiling faces. I send my gratitude to Dr. Nelson, Char, Pam, Cassandra and to the entire team! read more

I've been a patient at this location for years. I've moved away, but still choose to make the drive. Staff is always friendly and respectful. My hygienist, Willie, is a perfectionist and offers me various techniques to use for brushing my teeth and models it for me to make sure I'm understanding. He has also been cleaning my teeth for at least 2 years now. I like that he has stayed here and they've kept me with him. Having that consistence is nice. read more

Absolutely livid worse customer service I have experienced. Root canal almost 3 weeks ago. They cancelled my appointment to put in the new crown saying its not in yet. ANOTHER WEEK LATER and its excuse after excuse. They told me they would call the lab MONDAY its now Thursday and I called Tuesday they said we will check on it and call you right back. NO CALL BACK I called again Wednesday oh our technician is out but we will call and check on it. NO RETURN CALL Thursday morning I called again being that I am in pain and it was ok I will call and return your call by 1030am NOW 1130 am I CALLED THEM oh well our tech is still out we will call you back tomorrow. ARE YOU KIDDING ME... Thousands of dollars and still no crown and excuse after excuse and no return calls. WORSE CUSTOMER SERVICE EVER... THEY GOT MONEY AND NOW NO CROWN read more

Great visit today at Cornerstone Dental. They were able to squeeze me in on short notice and was in and out of there in about 50 min. Staff was great and my hygienist Kimberly was super nice. I've been coming here for over 10 yrs and have always had a wonderful experience. Thank you Cornerstone Dental. read more

Open on Saturdays. Friendly staff. The X-ray technician is very gentle when you are in pain. Dr.Vaello was patient with me since I have a fear of dentist. She put me at ease. They offer financing options through care credit. The use the newer technology including gas. Overall the experience has been pleasant if you can consider going to the dentist a pleasant experience. read more

Very dissatisfied. When they "sold" on us braces fro my son. They painted a totally different pictures than what reality is. Impossible to get appointments, orthodontist only there a couple of times a week. If I have to reschedule, it can be several months before a new appoint. His teeth is more crocked than before he started 2 1/2 years ago. Again with cornerstone, the "sell" you something they can make money on, not what the patient need. Extremely aggravated. read more

I just visited here about a week ago for a routine dental cleaning. The dental hygienist was very friendly, did a very thorough job with the cleaning, and made sure all my questions were answered. They got me in on time and it only took about 45 minutes after x-rays. The dentist was also very friendly and answered my questions. I did not feel pressured to buy unnecessary services or products. read more

Cornerstone Dental, Taylor and Kathryn, made me smile! They took the time to review the schedule and cal me to change my appointment to match me with my preferred practitioners!! Never experienced service like that before!! read more

Friendly staff and excellent dentists that take good care of my family. Quickly make appointments for emergency work.

They push unnecessary services. I am pretty sure they tell everyone that walks in the door that they need Invisalign. I went in for a cleaning and they gave me a quote for Invisalign. A month later, my husband went in for a cleaning and they gave him the EXACT same script along with a quote for Invisalign. They must get a kickback for everyone that signs up. read more

My teeth have never been cleaner! Thank you Esther and Sam and the entire staff for treating my daughter and me so great! We have been there several times in the past couple of years and its always a great experience. I feel like the staff does a great job of explaining treatment plans as well as the status of your progress while you are in the chair. Thanks all! read more

Absolutely terrible customer service. I called for an appointment on MON 3 MAY and got one for TUES 4 May. I completed all the paperwork online and arrived 10 minutes early as requested. I called about 5 minutes before my scheduled appointment to let them know I was there. I then waited for over 30 minutes in my vehicle and they never called me back!!! I will find another dental provider with better organizational skills that wants my money and will follow thru with what they say they will do!! I will not be back. read more

Do not go with this practice for your braces. It is very hard to get appointments. They sold me on the fact that they would work with me on appointments and the fact that they have weekend appointments available. It took 2 weeks to get in after my son's wire fell out. read more

I now have to spend thousands of dollars elsewhere to repair all the shoddy work Cornerstone did to my teeth. Please consider literally anyone else before you allow them to do anything to you. I won't ever go back. read more

This place is fantastic. Everyone is friendly and they really care about their patients. I've called twice needing to get in quickly and they have been able to accommodate me. I highly recommend Cornerstone Dental. read more

They don't stand behind their work. I have had nothing but good experience with the company and staff. But your only as good as what you stand for. On recent visit I found out they had a warranty on crowns. Mine had fallen off, I was informed that since I have not had a cleaning in a year they would not stand behind their past work. Since once installed a crown, which is permanently attached, Cleaning has no affect on permanent glue and there is no maintenance to a crown. If I have Lasik on my eye which is permeant and they warranty my vision for 5 years they don't require I go back for eye exam once a year to stand behind their work. They did it right or they didn't end of story. read more

Their high pressure sales tactics turned me off from the first 10 minutes I was there. They suggested I get braces...I'm 40 and no dentist my whole life has ever suggested that. I ended up getting a double crown through them, it seems low quality compared to another crown I got 2 years ago through another dentist. Then they call me trying to pressure me to come in for a cleaning or they won't guarantee my crown work?! Bye bye. Positives? I did not die or get an infection. The lady they contracted out to do my crown was the nicest. One star is gracious. read more

Great service and enjoy receiving good news about my teeth when I visit.

I have just recently left this practice and will not return. On a couple of occasions this practice has had to do work over because the work did not last. On one occasion, the work was not cosmetically right and I was forced to go with it. Recently, I had a crown break after three years. A crown should last significantly longer. If fact, the insurance will not cover a broken crown for 7 years. Appearently, I missed a cleaning and that was enough for this practice to tell me they would not cover their faulty work. I guess they have more patience than they need. If you need quality dental work, look elsewhere. read more

Just no! I went in for an appointment at 10 AM and the staff was incredibly loud and obnoxious getting Halloween pictures taken while I waited well past my appointment time. I walked out and rescheduled my appointment for a few months later. When I went in for that appointment after an hour and a half of nothing being done and just needing a cleaning they told me I needed to have my gums scraped, mouth guards and other things ranging in the cost of around six to $7000 and a lot of pain. I went to my old dentist for a second opinion and walked out spending $11. My gums do not need scraping! They were just trying to either punish me for walking out, rip me off because they saw me coming or both. read more

They didn't try to milk unnecessary money out of me when they very well could have been dishonest & done so. A *lot* of dentists have tried that in the past. The dentist and assistant were very gentle with me. They were also very knowledgeable & didn't use any scare tactics. Everyone was very nice! I will definitely be returning. Another huge plus is they adjusted my rates because I am struggling financially. My only complaint is the forms you fill out on your first visit...is done on a dry erase board. That is so retarded. I was VERY frustrated trying to write small enough, erasing any mistakes was a huge hassle, and I don't know if they'll be able to even bill me correctly because it was so hard to read. :\ read more

After having a terrible experience at this location about six months ago, I decided that I would give this place a second chance. I went to see Dr. Pat about getting a chip on my front tooth filled. I told the woman assisting the dentist this. She gave me the exact same story I got last time I was here which was "We don't do fillings because they don't work. Your best option is a crown." I asked to see Dr. Pat and when he came in I explained to him that I chipped this tooth when I was 7 years old and I am now 27 years. In 20 years the filling in my front tooth has fallen out only twice. This last filling I had lasted 8 years. Fillings work, they work great and I don't appreciate you pushing this crown on me the way you are. He responded by "I understand what you are saying and it is great that your last filling lasted as long as it did but the reason that your filling fell out this last time was because your teeth have been so badly worn out to the point that I don't feel comfortable giving you a filling because it will just fall out next week." I looked at him just absolutely dumbfounded. Once again I just wasted my time. Dr. Pat could not care less what the patient wants he just wants to sell you the most expensive procedure so he can maximize his paycheck. read more

I like the doctors and the dental hygienists but the front office and billing staff is either inept or dishonest. I have asked the office staff to share my complaints with the dentists but they tell me that the dentists don't know about billing. I am writing this in the hopes that the dentists might read it. 1. I went in one week before the end of the insurance year. I asked if it would be cheaper if I waited until the next week to start my crown since I had already used up my insurance benefits. They lied and said no, it would not be cheaper next week. (Thankfully I realized it so I cancelled the appointment for that evening and crazily rescheduled for the next week.) 2. Weird charges. They said they don't send you a bill for charges less than $100 so when you go for the next visit there is always some unheard of charge that nobody told you about. They couldn't even produce a bill to show where the $60 came from. They also charged me $20 for fluoride but never asked me if I wanted it and didn't put it on the bill to insurance. 3. For the crown I am waiting on now, the insurance portion is only 15% on the bill they gave me yet is supposed to be 40%. (I just got off the phone with Cigna. I was charged $860 by Cornerstone yet Cigna says I was only supposed to pay $550. What if I had never contacted my insurance company? I am thinking Cornerstone would have just kept the money!) 4. And to top it all off--- I paid half of the crown cost when they started and I was to pay the other half when they put on the permanent crown in 3 weeks. I told them there was no way I could pay the 2nd half of the payment until I came back in. (Teachers only get paid once a month!) They charged me the 2nd half of the payment the day after my first visit!! When I called in, the lady said she knew she had made a mistake and tried to fix it. After much yelling, they finally said they would reverse the charges until I come back in but, of course, that was a Friday and I sit this weekend without the money back in my account. I called them on Saturday and I asked them to pay me back my money in cash or at least to give me a $100 Walmart giftcard for screwing with my account but they did nothing to help me out. The money that they "stole" from my account came out on Thursday and might be back on Tuesday. Thanks for ruining my entire weekend Cornerstone! Please consider starting over with a new billing staff. read more

Staff is great, but they have to many add ons, i wanted a tooth pulled but would not do unless i got a temp implant (total cost $1600, both insurance and out of pocket). They referred me to someone else, since i refused implant. I left still in pain, and have an appt in 4 days with referral. Avoid if you can. read more

Going here was a huge mistake. I had an emergency with a chipped tooth. They told me I needed tons of work done. I was rushed through everything and by the time it was over they had talked me into Care Credit. I told them i didn't want anything done that would be removable. Nothing was properly explained to me. I now have 5 teeth gone and a partial. They've fitted me for 2 different partials and both fall out. After 6 months, I'm in debt for over $4000, in constant pain, can't eat, neither one fits and basically nothing is being done. read more

If you go here and they give you a long list of work that needs to be done, GET A SECOND OPINION! I went to Cornerstone Dental for a regular cleaning and was told that I needed 5 fillings and a crown - a total of over $1500 out of pocket. They tried to pressure me into getting the work done right then at that same appointment but I told them I couldn't afford it at that time and left. I never went back to get the work done, and when my next cleaning was due, I went to another dentist. I told the new dentist about all the work that Cornerstone Dental said I needed done, but after they did an extensive exam, cleaning and took new X-rays, they only recommended 2 fillings, which cost me less than $200 out of pocket. In addition to that, prior to my appointment with the new dentist, I tried 2 times to get my X-rays transferred from Cornerstone Dental. Once I called and once I went in to the office and talked to them face to face. Each time, they were very vague and acted clueless about what I was asking. After I continued to push, they agreed to email the X-rays to the new dentist office, and assured me they would send ALL of them. But each time, the other dentist only received a very blurry copy of ONE of my X-rays - it wasn't even readable. It was very obvious to me that Cornerstone Dental purposely withheld most of my X-rays and only sent the blurry copy that they knew good and well would not be readable. This is a direct reflection of how this establishment operates. The staff was very friendly to me at my first visit, but after they realized that they were not going to get my money and I was going to another dentist, that completely changed. Needless to say, I will NOT be back!! read more

Unrelated to dental, however, from a waiting room perspective, no wifi. I had to wait a long period of time while someone was getting dental surgery and they told me they didn't have any wifi. Meaning they don't have a guest network. read more

I highly recommend this place. All of the staff was very nice and patient. They have a generous variety of hours to accommodate everyone. Emma, my hygienist, and Dr.Patel were awesome. I felt like they knew what they were doing and I was in good hands. I am new to the area and am so glad I found a good dental office. read more

Great staff that is very friendly and helpful! They always call you to remind you of your upcoming appointment and make sure you have everything you need before you walk out of the door. I would definitely recommend to anyone looking for great dental care! read more

I was treated very kindly both on the phone and in person. They took care of my chipped crown quickly and professionally. I would have given 5 stars if it wasn't so expensive! In fairness to Cornerstone, I didn't research other places to see what they charge to replace a crown, so the price might be in line with everyone else's. read more

I absolutely hate going to the dentist. I tried Cornerstone Dental in Corinth from a referral from a coworker. I originally went to get my teeth cleaned. Alex was awesome and explained everything he was using and going to do during the cleaning and made it very relaxing, including the xrays! I then discovered that I needed to get a crown. They said they could do it right then and there after the cleaning. I saw Dr. "V" and she was amazing. Very quick and easy and I got the temporary crown put on in less than 15 minutes. I was very pleased with my visit. read more