Our experience has been nothing short of spectacular from consultation to 3 years later. Prior to…read morewalking in to the consultation I had already had 3 other consults and all 3 had a different opinion for treatment. During the consultation Dr. Bailey presented yet another opinion. He was extremely patient and thorough in explaining every situation we were presented. We felt welcomed, not rushed, not pressured, and educated on braces. Every visit since has been the same. My son can now enjoy his favorite foods, like blackberries, without any mess or discomfort. The transformation in his smile and confidence is remarkable. I highly recommend to anyone seeking top-notch orthodontic care. Thank you for giving my son a smile that lights up the room!

Quick turn around from time I called to getting an appointment. Loved seeing the office pup too!read more

While traveling from out of state for spring training, we had a bit of an orthodontic emergency…read morewhen my daughter's bracket fell off and left a wire sticking straight out. As you can imagine, it was pretty uncomfortable and we needed help quickly. I immediately jumped on Google and started calling orthodontist offices nearby. The first office I called told me they couldn't help us, which was discouraging. Thankfully, the next call I made was to Surprise & Carefree Orthodontics. The woman who answered the phone was incredibly kind and immediately said she could help us. They were actually getting ready to close in about 30 minutes, but she told us if we headed their way she would make room for us. On top of that, we needed authorization from our orthodontist back home, and she took care of coordinating everything. She got our orthodontist's phone number, connected with them, and had the authorization faxed over so they could treat my daughter. The entire process from the phone call to getting my daughter's wire clipped happened in about 30 minutes. Because of their willingness to help, we were able to fix the issue quickly and continue enjoying the rest of our vacation. I truly wish every orthodontist office was this easy to work with. The kindness, professionalism, and willingness to help a family traveling from out of state meant so much to us. We are incredibly grateful!

Everything was amazing at this place they were very thuro and explaining everything and took time…read moreto answer all of our questions highly recommend

Went for a consultation and this office was great!! I will be using this place to get my smile…read morebetter. The dentist was very very nice! The staff was great!! Highly recommend!

The Icon Orthodontics staff is excellent due to their attention to detail and customer satisfaction…read moreattitude. Everyone in their practice cares about quality and their clients. I recently moved to Surprise from Colorado and being an adult patient I needed to find an orthodontic practice for periodic follow ups. I chose Icon largely based on their reviews. Those high reviews are accurate and I am very happy to be one of their patients.

Great experience bringing my youngest here. He needed some work done that our family dentist would…read morenot do. They said that because of his age, he needed to go to a pediatric dentist. Originally, we went where our family dentist referred us. I was not comfortable with the way they operate. Looking for a second opinion, a friend suggested West Valley Pediatric Dentist. From the receptionist, to scheduling, to the hygienist, and the dentist himself, everyone was very personable. Everything was explained thoroughly. Options were given as how to proceed. The procedure was broken up into two sessions. My son left both sessions happy and said he liked going to the dentist. Even without the prize machines at the end, I think he would have said that. It has been a few months since the last appointment. No problems with the work that was done.

Let me start by saying that we have always had a pleasant experience with the staff, from the front…read moreoffice to the back office staff. We had been going to this office since our child's first ever dental visit. We were told our child had 4 cavities and needed multiple teeth out and that it had to be done right away. They would also need to put our child under full anesthesia for these procedures. That didn't sit well with us so we went for a second opinion. The second dentist agreed the teeth needed out, but couldn't find 4 cavities and that we had about a year to do all of this before it became a problem. We came back for all the work to be done, but without anesthesia. They agreed to a twilight sleepy medicine. Our child did well with the twilight but WVPD said they didn't have enough time to complete all the work and that we would need to return and that they would only do it under full anesthesia. This did not sit well with us on pushing full anesthesia, so we went for a third opinion. Again, they could not find the cavities that WVPD found. We even had the records sent over to our new dentist and still could not be found. Our child needed a third tooth pulled that we knew about. This new dentist did a local anesthetic and our child did awesome! After researching it seems WVPD is owned by an anesthesiologist and that is why they push the fully under for kids dental procedures.

My daughters journey transforming her teeth into a confident smile, lead us to Dr Olson's office…read moreand Invisalign. Referrals, research and convenience were factors why I agreed to an initial consultation but I was walking in with a reason not to spend my money and possibly keep looking for another Dr. The initial consultations attention to detail and genuine concern for my daughters desire for an alternative choice to braces quickly won me over. The staff was very informative and Dr Olson took his time answering all my daughters questions and provided tons of information to consider before making our commitment. I really appreciated the attention she received and her questions answered without the information directed to me. After all I'm just paying, shes the one looking for corrections and knows what she wants. The first visit my daughter was sent home with a goody bag filled with soft foods. A starter food and snack pack to help adjust with new eating habits for an Invisalign wearer. Let me tell you this was not a small bag, it truly was enough for my daughter to eat two days before going to grocery store. Caitlyn really set the pace as she's the first staff member interaction. Pleasant, attentive and quick to check us in and made sure follow up appointments set up before leaving the office. Jenna was the assigned technician through out the Invisalign procedure. This quickly made my daughter comfortable and she felt at home. Always sweet and super helpful. Dr Olson truly understood my daughter was the patient. Every conversation, interaction and session he would use eye contact and actually listened. His small talk questions getting to know her were genuine. He would remember and bring those things up through out the 10 months. 1-2 year estimate became 10 months. The faster time result probably because of daughter following instructions to the "T"......eeth. "Dr. Olson did tell me every detail I needed to know and now I'm in love with my teeth."Gena The bottom line, Dr Olson has a very well oiled machine. He truly understands the value of a customer and his whole staff is truly onboard with his vision. Most importantly the work done here is top notch. I've included a photo of my daughters results.

Moving to Buckeye we needed a new orthodontist since my other child's ortho is in north Peoria. Dr…read moreOlson took such great care of my daughter. I don't know what they do differently from others, but her bracket only popped off 1 time (her fault) my other daughter broke brackets constantly. She didn't have the irritating wire stab the back of her mouth like my other child. The office staff was always amazing about rescheduling appointments in a timely manner or being able to get us in quickly. Price was great as well! I have 2 more kids that will be going here in the next couple of years!

Love this place, really don't like going to the dentist but they make you feel comfortable and walk…read moreyou through everything. Everyone is so nice and helpful, and they have in-house financing that helps out a lot for those more expensive procedures. Definitely recommend

Hi friends and family I hope you all are have amazing health and dental care. I wanted to share my…read moreexperience so hopefully you won't have to go through a similar situation. I've been having extreme pain in my jaw, neck and back from a dental clinic called Bright now Dental 91st northern. I went into this dental clinic back in December without any pain or issues, I just wanted to start taking care of my health and teeth. Since going to bright now dental I have experience neck and jaw pain that hurts all the time. I can't even sleep without a mouth guard and I find myself wearing one all day to help with jaw pain . I have had multiple appointments to try to relieve the jaw pain and once the dentist from bright now dental could not find out what was wrong the only solution they came up with was to give me pain medicine. Well of course I refused and am now being referred to a TMJ specialist. Friends please be cautious of any medical or dental places you go to and if your not sure about the treatment get a second opinion. I hope none of you will ever experience issues like this. The good news is I found a new dentist who has already found the problem and is helping me get the treatment I need. Wishing you all love and light, good health and teeth

From the moment you walk in and are greeted by Julie's warm and welcoming presents to the techs abd…read moreDr teeter, the entire experience is what you'd hope for in an ortho. Dr teeters has changed the smiling game

We love this place. Everyone is extremely nice and professional. They made my son's braces journey…read moreeasy. Thanks!

The waits aren't too long and the process for braces have been good as well as making sure it's not…read morepoking the back of my cheek too nice people the people Denny and launa were good at their job and nice people. The receptionists also work well and are kind people too.

Came to get my retainer replaced. Wasn't called that my retainers came in. When I called I was told…read moreI could come get them. (From someone not even at the location as they FWD calls to other locations) came in and was told we can't give you them as you need to see the orthodontist. Well when I got my first pair I didn't see an orthodontist the tech did it and sent me on my way. Weird you spend 4 plus years and give them all the money and the orthodontist doesn't even have the time to stop in and say thank you and check how they fit at all. Super unprofessional

Our babies first trips to the dentist was a success thanks to Happy Campers Pediatric Dentistry!…read moreOlivia at the front desk was great at greeting us, handling insurance, and making the appointments all while making our 2&3 year olds feel like special patients. The dental assistant brought us back and showed the kids the nifty tools they use to clean their teeth and got them excited and comfortable in their seats. The cleaning was quick, painless, and the kids did great. I have a horrible fear of the dentist, so I am glad this isn't going to be haunting my next generation. The dentist inspected their baby teeth and all got a good report with directions to brush, ditch the binky, and come back in 6 months. When we left the kids were given tokens for the prize machines which was so fun and clever. They also got t shirts and a new toothbrush and exciting floss!! The office itself is fairly large with a fantastic waiting area for the kids with a fish tank, camping decor, coloring books and crayons, a movie playing, and books to stay entertained. The back of the office invites campers back with more fun decor, colorful chairs, and a comfortable atmosphere that makes the dentist fun! We were nothing but impressed and pleased with Happy Campers, and our kids are pumped to brush and floss now!

The staff is a nightmare. They are extremely disrespectful…read more I called to ask if I can get my son looked at after a few days after a procedure cause he had a high fever and his tooth was hurting so I wanted to eliminate that it was from that. When i spoke with the young lady, she got snippy saying it wasn't that and I said yeah it probably isn't but want to weed it out. She was being very rude not wanting to help and kept cutting me off. There was nothing professional about this conversation. I asked her name and she put me on hold. Someone else got on the phone and seemed to be "just cordial" with me. I asked to speak to the manager but she never called me. I got off the phone shaking. When I called back months later to tell them we are done going there because of this incident, she asked if I wanted to speak to the manager and I said yes. Again, I never got a call.

Staff is amazing and so helpful. They give you all the pricing upfront and honor it. I had a…read moresurgery that delayed my braces but they still honored the prices they said months ago. They explained what was happening and what they were doing and you go home with goodies to help protect your braces. This is a great place and so happy I found them.

Exceptional customer service from the staff providing a kind/family like atmosphere. Dr. Shipley…read moregives his patients wonderful care and expertise advice. Highly recommend!