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    Ideal Trucks Tractor and Trailer Repairs

    5.0 (1 review)
    Open Open 24 hours

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    6 years ago

    Great Experience, service excellent, I did not have to wait a long time like the truck stop

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    Tech On The Way

    Tech On The Way

    4.0
    (26 reviews)

    Celena did a great job. She came promptly during the window for my appointment and now my car is…read morerunning again. I didn't even have to leave my house - she made it so easy! Will definitely consider Tech on the Way in the future.

    I really wanted this to be a good experience, but unfortunately, it wasn't. We contacted this…read moremobile mechanic service when our car wouldn't start, hoping for a quick fix. It was late, we were stuck in a parking garage at 10 PM with no tools, and we trusted their guidance. The mechanic started service around 4 or 5 PM and we didn't leave until 1 AM. We were charged $681 total, including $165 for a diagnostic and the cost/labor for two batteries. The mechanic mentioned we could replace the batteries ourselves to save money, but that really wasn't realistic given the situation we were in. The biggest issue was the lack of communication. For hours, there was no clear diagnostic explanation, and it wasn't until after the batteries were replaced around 10 PM that we were told the issue might be related to a computer system failure. This was not mentioned at all before we replaced the batteries, which made it feel like we were going in circles. After everything was done, we still didn't have a working car, and we were left without any real answers or codes to understand the problem. Eventually, we had to tow the car to Pep Boys, where they diagnosed and fixed the issue for just $177. We feel that this mobile service could've been more transparent and provided clearer communication throughout the process. Given the high cost and lack of results, I'm sharing this review to help others avoid the same frustrating experience. Be sure to ask for clear, up-front diagnostic information and pricing before agreeing to any services

    Decatur Pure Station

    Decatur Pure Station

    4.8
    (52 reviews)

    Okay! I'm adding to Pure's sterling rep on here...they were awesome today. Bennett was kind and…read morethoughtful - gave it to me straight - had a slow leaking tire, they patched it in 30 minutes and I was out the door. Having trustworthy folks with a car is everything. Pure came to me via recommendations on Next Door and all of the good word from folks on there was spot on! Thank you for making this an easy process Pure!

    My Camry wasn't heating the car interior the past week, so I made an early morning appointment this…read moreweek to have it looked at. I went to Pure on the recommendation of three childhood friends who still live here. They ALL said to go to Pure. I grew up in Decatur and left for grad school many years ago. I recently returned after living in four states during my career. I have always had three criteria when I make a move to a new location, and they have served me well. Find: 1. A Doctor you can relate to and trust. 2. Someone who gives a great haircut. 3. An auto mechanic you can trust and who does great work. I've found #3 in Decatur Pure Station. After my early check-in, I sat in the waiting area for about two hours, watching and listening to the manager interacting with customers. My observations? Friendly, matter-of-fact, clear. Andy explained everything going on with his client's cars. He made recommendations, and more importantly, noted what didn't need to be done. He gave accurate representations about when services would be completed. For my car, he got the part quickly and told me they had looked over the whole car and only found one repair that needed to be made (besides my originating situation). He was accurate in his honesty, because I already knew I was needing a new rear brake job in the next month. While my car was being repaired, I walked around downtown Decatur. I reacquainting myself with some old, and mostly new, businesses and restaurants. I arrived back at the repair shop in the mid-afternoon, just after they finished repairing the car. Andy explained everything they did, and gave me a very fair price for the service I received. Am I ever glad to have found Pure. Five Stars, and even higher.

    Auto Clinic 360

    Auto Clinic 360

    3.9
    (37 reviews)

    I came to this place solely on not wanting to take my vehicle to CarMax 30-45 minutes away from my…read morehome. They are considered a Repair Pal under my warranty with CarMax. Immediately I wasn't thrilled about taking my car to the shop but it needed to be taken care of. I met Avi and Ruby (the owners) and they gave the best customer service possible. Now my only gripe is how long it took for my vehicle to get fixed but it was worth the wait only because a major issue became minor to them. I wound up having to pay my deductible and anything that wasn't approved by the warranty company which wasn't a lot extra but they were very thorough and kept me up to date through out the entire process. Unfortunately I did have to return my vehicle the following day but they were prompt on trying to figure out what happened and got me back rolling in no time.

    I've taken my vehicle in for the same repair FIVE times, and the issue was never corrected!…read more Luckily, I had insurance to assist me with the cost, but I still had to come out of my pocket for each visit. The repair for the "check engine light" would clear for approximately 2 weeks and reappear each time. THEY NEVER CORRECTED THE PROBLEM. The owner would give one repair cost over the phone to my husband and charge me a different repair price on the premises...He claimed that the computer was at fault! As if that wasn't enough, they lost the engine cover to my car without making an effort to correct. Refuse to return a $15 overcharge and want us to deduct it from our next charge when we bring the car back to be repaired! This business was initially dependable about 18 months ago, but given the recent circumstances, I would advise you to choose a different car repair shop. This place is more about money than it is about quality service. It's like playing Russian Roulette...Just don't trust them!

    Ideal Trucks Tractor and Trailer Repairs - truckrepair - Updated July 2026

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