Lucy said she couldn't make change of $100 bill at 3 o'clock in the afternoon on a Friday when I…read morewas spending $78 on a roll of stamps. Turns out she was lying, she just didn't want to. She wanted me to use a credit card. When I laughed and said, I can't believe the US government doesn't have a $20 bill in the drawer, she said that they are not part of the government! I said well I certainly hope they don't bail you out anymore! Finally, she made change with a ten, a five and two ones, but she was extremely rude. I told her I would be making a complaint, and she said good, I hope you do. Glad they were open, glad they had the stamps, but she should be fired.

Went here a few days ago to drop off my first time US passport application. Matt assisted me with…read morechecking my application and signing off on whatever he needed to. He was friendly and very pleasant to deal with. I also happened to drop my drivers license in the post office. Apparently somebody saw it, turned it in to him and soon after, he phoned to tell me that he had it. Excellent experience at this location! Keep up the good work.

I have used this post office twice. My first time, I was the only person in the office. I had to…read morewait a while because the only employee there was in the back smoking. I paid for it to be shipped in 2 days and it took 3 to get to the expected destination. The second time, I paid for it to get there in 2 days and again, it took 3 to get to the specific destination. While I understand slow service and slow mailing isn't the end of the world, when I'm the only one there and have to wait or when my packages constantly arrive later than they say it will arrive, it becomes frustrating.

A friendly neighborhood post office and not ever crowded, even at the holidays. All of the people…read morewho work here have always been nice and patient. Good to call ahead for passports for an appointment, but they can do them as well with no line. In the summertime there is an ice cream and burger stand next door, so you can make a nice outing of it if you have kids in tow or are hungry.

I really love this post office. If you hit it at the right time, you'll be in and out in a matter…read moreof minutes. The staff there are so helpful and knowledgable- special shoutout to Joe! He's really the best! I often go out of my way to get to this post office because of how helpful they are.

The Cochituate branch of the USPS is one of the best, if not the best branch that I have been to…read more The are knowledgeable, thoughtful, polite and courteous. I go there even though there is a post office closer to my house. Keep up the good work!

Mon-Fri 9:00am - 5:00pm Sat 9:00am - 12:00pm…read moreSun Closed Small post office on Route 20 by Whole Foods. The front desk guy is really nice and very helpful. He's good about helping find the best/cheapest way to send a package.

Great post office. Small. But the staff is friendly and will actually help you find the cheapest…read moreway to ship a package.

Very slow service especially for a passport. I highly…read morerecommend going to any other post office to get your passport. Very outdated and seems like slow service here.

Came here specifically for passport services…read more Great convenience instead of trekking downtown, but get there before 3:30! I would also recommend you call ahead if you need passport photos as the machine was down today. Thankfully I had my pictures taken beforehand. The postal workers were friendly and especially nice to my son and gave him a coloring book while we were waiting. I was confused on the passport requirements and they were helpful in explaining what was needed. Don't forget to bring a checkbook or debit card (money order) to pay.

They are a busy post office with nice people. Everytime I go there I have a good experience.read more

Has anyone ever been here when there isn't a line out the door??? I haven't! Waited 48 minutesread more

Called back in literally minutes! I'm all booked and looking forward to my appointment!read more

Woman who took my fingerprints was professional and friendly. She seemed knowledgeable about what…read morewas required for my specific fingerprinting needs. It was easy to call to make an appointment. The office was clean and easy to find in the building. Ample parking available. It cost $140 for the livescan fingerprinting service.