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    US Post Office

    4.8 (6 reviews)
    Closed 9:00 am - 5:00 pm

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    6 years ago

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    10 years ago

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    7 years ago

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    9 years ago

    Always greeted with a smile. Cheerful are they. Timely and friendly in a quiet way. It does feel like a neighborhood experience.

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    The UPS Store

    The UPS Store

    3.4
    (43 reviews)

    Great service . Always busy . Make sure you have your packages ready to ship . It cuts down the…read morewaiting time .

    My experience at this store was absolutely terrible. I spoke with the owner of this store, his name…read moreis Arvind, and he was incredibly rude to me and telling me I should stop threatening him. I had gone to the store to do a return for a purchase I made through a third party vendor. I was returning the part and gave them the address to use. The agent at the UPS store entered the address and told me to click the OK or continue button a few times on the screen. I followed her instructions and clicked those buttons. We later found out that the agent had entered the wrong address, because a week later I got a call from the UPS store telling me that the shipment had been returned to them in Natick as undeliverable. It was at that time that we found out that the agent at The UPS Store had inputted the wrong address and had missed putting in a six for the number of the street. When I spoke with the staff at The UPS Store, the manager and then the owner, both told me that I would have to pay to have it shipped again even though it was the agent who had typed in the address incorrectly. They explained to me that because there was a step on the screen that required that I verified the address that it became my fault and not the agents. Of course, this was not the case because the agent had told me to just click OK and continue. The owner then proceeded to explain that he had looked at the CCTV footage (this is weird by the way that they have CCTV to try and prove customers wrong, it goes to show how many complaints they must get!) and in the CCTV it showed that I actually verified the address and thus again it was my fault and I would have to pay to have the item shipped again. So even though I had just done what the agent said (click continue and ok), they were still blaming me. So I guess we're getting to the point with our society where when you go to a restaurant and you place your order with the waiter, that the waiter will have the customer read the order from his pad to make sure that he has not made a mistake. And if you get the wrong food now it's your fault and you have to pay for a new dish. Or maybe when you go to the doctor and they write a prescription they will have you as the patient read the prescription to make sure it's the right one and then if you get the wrong one because you read it incorrectly and it ends up causing you harm the doctor isn't at fault because it was the patient who is required to verify what the doctor has done. It's funny I don't see other businesses doing this sort of thing but only at this particular UPS store. By the way it would have cost The UPS Store $16.00 to ship my item again but they decided saving $16.00 was more important than a happy customer. I'm done using The UPS Store and will start using FedEx instead. I am looking forward to the response from the owner where they take absolutely no responsibility for anything and just blame the customer, like they've done on every other poor review here.

    Phoenix Moving & Storage

    Phoenix Moving & Storage

    4.9
    (31 reviews)

    Phoenix Moving was simply AMAZING, TWICE! Worked their butts off, were flexible with scheduling,…read moreand took great care of everything. To top it off - they are all genuinely nice people too! Couldn't have done it without them! I wanted to call out Stan, Arthur, Alex, Nick (and one other gentleman from the first team whose name I didn't get) as they were all amazing!

    The moving crew was great, but the people giving the quotes are not the movers that you work with…read more They estimated it would take around 8 hours and it wound up taking the crew 15. This really should have been a two day job, the crew and we were exhausted by the end of the day. I'm not really upset about the cost difference because I knew what their hourly rate was. The crew really wanted to get it all wrapped up for us by the end of the day instead of stretching to another day because they had another job the next day bright and early. The booking office is really putting their workers through the wringer and I don't appreciate that. The crew was kind and delicate with our items. They were being gracious and offering to do whatever we wanted with regards to helping pack remaining items, disassembling and reassembling furniture, and organizing things at the new house. I may have taken note of their time for these things if it hadn't been clear by noon that this was going to already be a very long day. By 10pm I was just happy to have everything remaining that we own in the garage. So I did enjoy the crew, but if you go with this company and have a lot of stuff then you need to do some legwork yourself to get an accurate estimate. I had a three bedroom 1700 sqft house with a large basement and garage and it took 15 hours and cost $4k.

    US Post Office - postoffices - Updated August 2026

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