1. IdentoGO

    1. IdentoGO

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    Queens, NY

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    IdentoGO

    3.3 (7 reviews)

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    4 years ago

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    4 years ago

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    4 years ago

    Woman was very helpful and nice! Easy to locate as well. I had some trouble and she was able to help me!

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    4 years ago

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    4 years ago

    I was in and out in less than 10 minutes! Fantastic, quick and so easy. The technician was courteous and professional, and great at her job.

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    The Mail Drop

    The Mail Drop

    (27 reviews)

    Forest Hills

    They expertly packed and shipped to me in Texas- an expensive pair of…read morespeakers that had no factory shipped boxes. The speakers arrived in perfect shape. Also excellent communication on their end to me throughout the whole process. I highly recommend them

    The older male was incredibly rude to me after he made the error. I went into the store as normal…read morebecause I use them as a delivery service and I pick up all my packages here, which sometimes have gotten stolen at home. I've had no issues aside from him being not very pleasant here and there. But this, this was absolutely different. I went into the store about 4 days ago to pick up some packages. Once o received the packages I tell him that there should be at least one more. He tells me no, I only have what he sees and he does not know what to tell me. I continue to stand there because I know the email i received said that my package was delivered. The line grows, I get annoyed and leave. I'd originally planned to have this as my LAST monthly usage of the service since the older man had been so unpleasant other times, I just needed a better way involving as less people as possible because it wasn't working. I leave the store without package. I call him the same day to indeed confirm that my package was delivered there. He takes my info and says there's nothing he can do for me. He then calls back less than an hour later to tell me he found the package and when can I pay. I told him I would pay when I came up there. Now to today, I go there to pick up packages. He then with a smirk on his face go through some policy about how it's been 3 days over since I should have paid. He was holding my packages hostage until I laid at lease for 2 months. I could not pay for 1 month and to basically leave the store. I asked for a managers number he SLAMMED a card down on the counter and said his manager wasn't available until Monday. Do whatever I wished. This is absolute HORRIBLE customer service. You can't get this type of service in a pool hall if you didn't pay your tab. This man is beyond unprofessional and is not a good ambassador for the company. I will never do another $1 with them. So he forced me to pay for $60 for 2 months or not get my packages until maybe a week later when the manager was available which by this time would have been longer and given them more leverage to charge me a higher price.

    IdentoGO - fingerprinting - Updated September 2026

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