This pharmacy shows a complete lack of compassion and they have horrible time management…read more Prescriptions are never ready when they promise and on several occasions I have been told they have a drug in stock but when I return to pick it up a day or two later I am told they do not have it after all. My son has had to skip a medication he needs for school because of their mistakes. I am a former pharmacy technician and always give them two days to fill the prescription but there is always an issue when I return to pick it up. I left furious and on the verge of tears this morning. Now I get to run around looking for the medication my son needs in the morning.

Every time I call no one ever answers. And when i need my perceptions ready they try and say that…read moreit's not ready when I called it in an hour ago. There's always some excuse for my medicine to take longer then it should.

Location is convenient, employees are helpful, and there is plenty of parking. The store is clean,…read moreand aisles are wide enough to get through easily. We found everything we were looking for, with the help of employees.

run out of meds, cannot count, very slow, telephone take 30 minutes to answer and does not work…read moreefficiently

They have hours that work with more schedules than most others and the staff are nice and friendly…read moreand help you they offer a great selection and will order something if they don't have it or carry it already. I've been a customer for years I've referred friends and have never regretted changing to this pharmacy

The customer service is incredibly rude and very unhappy with there jobs what ever going in there…read morepersonal life needs to be set aside and come to work with a different attitude

I have used this pharmacy for several years with the exception of one year when a dishonest man who…read moresells insurance told me that my meds. would be cheaper at CVS. If you are the customer of CVS then you know about their wait times (even when you call in for your refills,) the crowd that gathers on weekends, and, as a senior citizen, you do not get much help or a friendly voice there. I have also tried Walgreens and Walmart--they are just too busy with too many customers at a time! The pharmacists and other employees at Hamilton Discount Pharmacy are always friendly and kind when you need some help. And here is the really good part: My meds are actually cheaper than they were at other pharmacies! Linda G.

Great caring people . Exc customer service. Fast response for drive through cov19 test. 15min!read more

This CVS pharmacy in Chattanooga is extremely understaffed, and the pharmacy manager has been…read moreconsistently rude and unprofessional. While one manager is kind, the blonde manager is dismissive, lacks empathy, and becomes impatient any time a customer has questions. This behavior is unacceptable in a healthcare environment.

Daughter went to min clinic, NP was rude and condescending. Seemed irritated we were there. More…read moreconcerned with filling out her paperwork. Daughter had been there a week before and unfortunately her Dr office was closed at this time and symptoms continued and she hoped she'd get NP she saw previous who was very sweet, since she saw previous symptoms and could compare. If this NP doesn't like her job, should find another job. It was evident by her body language and lack of empathy she was not happy to see another patient. We asked for liquid antibiotic and she ordered pills, just an overall not a compassionate visit. I know people can have an off day and maybe this was the case, but every patient should be treated with kindness especially when they are not being unkind to you!

They had eyes drops so I was happy. My poor little eyes were tired and irritated. Some drops…read morefreshened them up and made me happy again! Wooohooo!

To the pharmacy manager and pharmacist at the Walgreens on West Walnut Avenue/Dug Gap in Dalton:…read more Shame on you. Last night, my close friend Lisa was actively dying. She had just been sent home on hospice, and while I was there saying what could be my final goodbye, she began experiencing severe distress. Hospice immediately called in comfort medications--medications that weren't optional, weren't for convenience, and weren't something that could wait until tomorrow. They were ordered to relieve the suffering of a dying woman. A family member rushed to your pharmacy and arrived approximately 10 minutes before closing. Instead of showing even the smallest amount of compassion, they were told the prescriptions would not be filled because it was too close to closing time. Your solution? Send the family to Chattanooga to find a 24-hour pharmacy. After making that drive during one of the worst nights of their lives, they were told the wait would be another two to three hours. Think about that. While a family was gathered around a dying loved one, instead of being able to focus on comforting her, they were forced to spend precious time driving from pharmacy to pharmacy because your store chose closing time over compassion. Hospice comfort medications exist for one reason--to prevent unnecessary suffering at the end of life. Every minute those medications are delayed is another minute of pain and distress that no dying person should have to endure. Policies matter. Hours matter. But humanity should matter more. I hope Walgreens management thoroughly investigates what happened and asks whether this is truly the standard of care they want associated with their name. No family should ever have to beg for comfort medications while saying goodbye to someone they love. To the hospice nurse who came out in the middle of the night and to Dustin Saylor for helping secure the supplies needed to care for Lisa--thank you. You demonstrated what compassion actually looks like. You were the light in an otherwise heartbreaking and infuriating night. Lisa deserved comfort. Her family deserved better. Walgreens failed them.