Dr. Shepherd is a very thorough doctor. She takes your eyesight very seriously. I've been to a lot…read moreof eye doctors over the years and I've never had one that I felt 100% confident in like I do with Dr. Shepherd. She is very kind and professional. All of her staff is wonderful as well. Everyone always has a smile on their face, and are always on top of things. I can't say enough good things about Dr. Shepherd. I promise that if you go to her, you'll be a patient for life. 5 stars.

What is the point of having an appointment time if when you get here you still have to wait an hour…read moreeven if it's the very first or second appointment of the day?

Got my glasses back and tried to use them. Its like I dont have any prescription in them. I can see…read morebetter without my glasses. Never had an issue like this anywhere else. Bad experience!

wonderful doc listens pays attn to detail and is patient and not arrogantread more

They get u 6 boxes of contacts for 200$! That's pretty cheap!! I get a good deal each time!read more

i Will never be back. I was running a few min late for my appointment so they sent my doctor to…read morelunch why would u send someone to lunch when U have an appointment, figured they would atleast wait ten min before Doing so. . Very unprofessional. Also this place is a hole in the wall. Not good service at all. I wouldnt recommend it at all. They do not know what there doing

This place over-charged me and over-billed my insurance company. Many of the charges were denied by…read moremy insurer. When I refused to pay the disputed amount, I was turned over to collections without notice. They kept billing me once I was notified by collections. This provider was also considered as out of network by my insurer, even though they are only seven miles from my home. I would never go back to this place and wanted to warn others that they will try and rip you off.

OMG if you are looking for a great experience getting an eye exam and picking out new glasses, you…read moreare at the right place. BUT, if you are looking for a quick turnaround in getting your glasses or contacts to see! Go somewhere else!!!! I have been waiting for three months to get just my trial contacts and once I received my glasses I couldn't see out of them. Just go somewhere else.

I have been using Dr Park's office for three years now. In the beginning I wasn't a fan, but kept…read morecoming back because it was convenient. My biggest complaint was the receptionist. Luckily, she is not there anymore. However I have decided to revise my review because Dr Park is truly kind and he and Dr Tran are very knowledgeable. Though I didn't feel valued because it was like an assembly line to see the max amount of patients, I did appreciate that my time was respected and I was in and out. I feel very comfortable with trusting my eyes to these two doctors.

My husband had an eye exam last year with Dr. Arthur Park…read more I saw Dr. Arthur Park on February 10, 2018, as a walk in. I had an eye exam, as well as a contact lens exam. I was very please with all services provided by Dr. Park employees and Costco eyewear department. My vision wear insurance paid out of network costs, but it was still cheaper for eyewear and 1 year of contact lenses from my former eyewear provider. I still save money on both services. I will be back in one year. I live in Chattanooga and I will paid out of network cost, because I saved money.

The doctor pulled my eyelashes that grow in toward my eyes. He actually got them all unlike the…read moreprevious doctor.

Customer service sub par and rushed. Non responsive to emails. Better customer service to be…read morefound elsewhere.

They had originally told me over the phone that it was only $49 for the co-pay with insurance but…read morethen when I got there in person, I asked again and they said actually there is another fee for the contact lens exam, (which is normal) but not for 150 additional dollars on top of the 49 WITH insurance. Additionally, the front desk woman was extremely rude to a man who came in to deliver packages when he accidentally set them on the desk instead of the shelf. After he walked out, she continued to complain about him loudly to the customers. I would not recommend going here because of the price and the unprofessional attitudes of the employees.

Dr. Sechler was great. Chloe got my exam started and was great with me as well. My eyes are in good…read moreshape so that always adds a star. They were courteous and timely especially with a scheduling snafu. Was out of town on the 16th but that's when they originally had me scheduled for. I'm certain it was my mistake in one way or another, but they rescheduled me for the day I had planned for and were really good to work with on top of that. Barring any issues I'll see them again in a year or 2.