Same old communications business, different day. Frontier…read morepromised me that they would not increase the rate of my plan and they kept that promise. Instead, they discontinued my plan and forced me to a more expensive one. What a slimy way to do business. I'm not saying that prices should never change, I am saying that the way these cable businesses do it is sketchy. They know it and everyone who is a customer knows it too. Just ask around -- everyone loathes their telecom company.

I just switched to frontier internet and was promised the world...a lower price, billing would not…read moretake place until 6 months, etc. but in reality that was a lie. They are charging me a higher price and billing started immediately I called customer service and they are so rude and unprofessional including the supervisor. There are other options out there. If it sounds too good to be true... it's a lie! Frontier shame on you!

Couldn't be happier with the service. Paul and Travis were on time, professional, organized, and…read morethey explained each step of what they were doing. Legitimately happy to recommend them to anyone.

I've hired Paul a couple times to convert some phone ports to Ethernet. He did a great job and…read moreworks efficiently. Also he's overall a really friendly guy.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

Chris installed our Starlink Gen 3 system yesterday and I could not be more pleased. Clean and…read moreneat install that works perfectly. I don't know why Yelp shows him only in the Riverside area as he has a location in Malibu. I will definitely use him again.

Answered phone and I explained my project to have house wired for ethernet during the remodel. He…read morewanted to charge me for an estimate for his time to come look at the project. No thank you. My review is based solely on that phone expereince only! I have two other companies schduled to come out for free estimates. That is the cost of doing business, A customer gets (3) bids and you do your best to sell your services and your experience to said customer.

I needed to get ethernet access to an upstairs bedroom from a modem downstairs. Kurt was able to…read moreproblem-solve and create a 2-port panel on the wall without cutting too much drywall. Kurt is also very knowledgeable and experienced, having worked for AT&T for years. So you know that the work he does is going to be professional and up to par with standards. (He even cleaned up afterwards!) He was also able to make it so that any future modifications to the setup will be easy and doable.

Went into this place today because I got a replacement phone through my insurance and I was advised…read moreby customer service to go to the nearest metro pcs, salman was the one that helped me & after he helped try to unlock my phone he tried to charge me $40 for an "activation fee" & all I told him was that customer service said there was no fee since I got the phone through my insurance, then Salman advised he will drop the price to $25 & I still asked him but then he started getting loud with me telling me to get out the store and just being belligerent. This place is very shady & their customer service is just rude. I would not recommend you come to this metro pcs please save yourself the headache and go to another one.

Completely rude and disrespectful racist services. They are under new management and two Arab men…read moreand they were rude and would not help me . Literally told me that I could go to another store .so they could help the man that came in after me.

I was a Verizon customer when I walked in. My service wasn't working, there weren't any Verizon…read morestores inside the mall so I walked in to ask the employee if he would happen to know why my phone wasn't working. Apparently, Verizon's network had gone down. It wasn't the 1st time I experienced it with them. Long story short, I switched to the dark side. DARSHAY was so helpful!! He took his time helping me, answering all my questions and setting up my service. I would recommend him to anyone contemplating on going into their store. So far, so good. Glad I switched.

My husband and I transferred service from T-mobile to another carrier. Come to find out after the…read morefact, the devices we had on our bill were not connected to the write device. Our phone numbers were connected to a watch, etc. And since we are no longer customers, they could not help us, even though the gentleman I spoke with could see proof of the phone lines connected to the correct devices. One person said "Why did we not notice this before." Unfortunately even if I need to change carriers in the future I will not go back to T-Mobile.

The staff are absolutely amazing!!! Jose the store manager…read morehas the greatest employees ever and has excellent customer service! Roger is the best. He definitely knows everything and has great customer service as well. I came in twice today and they treated me very well. They definitely made us feel comfortable being there. Helped us to get our new iPhones for Christmas!!!

I went to upgrade my phone from an old Samsung to a new Motorola. The guy who helped me said that…read morehe couldn't transfer data from my old phone to the one he sold me. He wouldn't even try. After backing everything up on my computer, I did the transfer at home, and wouldn't you know, it worked just fine. I think he was lazy or brand new and didn't know what he was talking about. 2 stars because the wait wasn't bad, the store was staffed well, and they also had my phone in stock when other places around us didn't. I also had to make an extra trip to turn in my old phone when it could have all been done in the one visit.

My boyfriend and I initially came here just so he could pick up his replacement phone. Well, I…read moreended up making the switch from AT&T to T-Mobile because they were having a promotion and Juan the store manager was super attentive! He was really quick with the process, informative, and super friendly. I really recommend this T-Mobile store if you're looking to get service.

Came in to the store today 5/8 to get my screen protector changed, checked in & the associate…read moreconfirmed he had the screen protector in store, waiting 40 mins to an hour for the associate to let me know he couldn't change my screen protector because they "don't do it in THIS specific location" extremely frustrated they could've told me that from the beginning instead of having me wait for so long for NOTHING. Come here if you want to wait 1-2hrs