We bought a house but the crawlspace was all sorts of messy. We needed a whole new vapor barrier,…read moreinsulation on all our pipes, one of the ducts was crushed, rodent poop everywhere... New Leaf completed a thorough inspection (they were actually sent by the seller), provided a fair bid, and were gracious enough to offer a payment plan. When they came to do the work over the course of three days, they were hard working and cleaned up after themselves. One of my favorite things, though, was overhearing someone telling the group these encouraging things like "diamonds are made from pressure!" Just thought that a company that supported their people was a company everyone should support. Our HVAC contractor was also super impressed with them! Would 1000% hire again. I swear our house immediately got warmer because of the insulation!

I've used them alot and they come out quick, prices seem fair and they do offer many different…read moreservices!

Legit as they come. Had air coming in all around gas fireplace, like a cracked window, and…read morecouldn't run it without huge bills. Knew I had to get an insulation fix. Called many insulation and fireplace maintenance companies and had several people out without any solution. JB had initially informed me that this wasn't in their wheelhouse, but I called them back after getting no where. Brad Thomas was so sympathetic, he decided to come out and take a look anyway to see if he could help. Sure enough, he spotted 3 key areas where the air was getting in, showed me, and gave me instructions on how to fix it myself on the cheap. Wow! He charged me nothing for the visit. Thank you, Brad!

When JB insulation removed the insulation under our home they never mentioned to us they knocked…read moredown and crushed our laundry ductwork. We discovered this later. When JB insulation replaced the vapor barrier under our house they did a poor job and left joists uncovered and ground exposed. When asked to come and correct their work to code, they poorly laid a second layer of vapor barrier and still did not properly cover the joists. So now we have to remove the doubled up areas to prevent mold from growing between the layers of plastic.

My crawl space needed a new vapor barrier and during the inspection they also noticed (and…read moreaddressed) that my vents were closed, inhibiting air flow and my pipes needed insulation to prevent crawl space air from entering the home. Screened vents and installed new 9 mil fiber-woven vapor barrier. They also straightened out ducting and secured it with straps. I feel like my home is safer and cleaner "down under."

While they fixed the immediate drainiage problem, the system was set up in a way that would fail…read morewhen the power goes out. Upon realizing this, and calling them. They are not interested in helping fix this. They already got my money, now they are done with me. The communication and follow up by this company is totally unprofessional. It's frustrating beyond measure. As a homeowner, go with a more reputible company. Becuase when something goes wrong with a system (and something always goes wrong at some point), Crawl Pros is not interested in helping you.

there is no other company that can get even remotely close to the quality of employees of…read more heating and cooling provide. At 4 PM I noticed my AC was not turning on, the tech, Matt, was at my house within 30 minutes the general manager, Kyle Hoffer, made sure that our needs were met and the AC unit was repaired. we are VIP members and there is no doubt in my mind. That was the best decision ever! The money was worth it. The van was stocked with all the appropriate equipment! Absolutely recommend full heating and cooling.

I rarely write bad reviews, but holy smokes -- this company has been a total disaster…read more They installed the HVAC system for an ADU I built in 2025. During the installation, they drilled through a structural beam in a way that created an inspection problem and ultimately cost me **several thousand dollars in additional structural engineering work** to get the project approved. Now we're in the **very first summer this cooling system has actually been used**, and it has already broken. I contacted them expecting them to stand behind their work, and they are refusing to fix it. So, to recap: their installation created a costly structural problem during construction, and now the brand-new cooling system they installed has failed during its first season of use -- and they won't take responsibility for repairing it. I genuinely don't leave bad reviews often, but this has been an extraordinarily frustrating and expensive experience. I would absolutely not use this company again.

This company removed our old insulation from all 3 attics and from crawl space and replaced with…read morenew insulation. They also installed new vapor or water barrier in the crawl space. The work was done as planned without any glitches. It has been 5 years and no problems at all. I have recommended this company to several of my family members and friends who are also happy. Daniel, Mira and Leah were amazing.

The "Jakes" both so named did an excellent job on my heat pump which was leaking. They got it fixed…read morepromptly and at little charge. Second time one of the Jake's was here, really good, fast work, and excellent communication.

I asked them to come in and do an energy audit of the house, and based on that we decided to have…read moreinsulation blown into our heretofore completely uninsulated walls. we also had them increase the attic insulation from the spotty R19 coverage to R38, do thorough air sealing, and install seals on all of the exterior doors. Their crew was prompt and professional and did a great job removing and reinstalling siding on the house without trampling the garden. They just finished yesterday, and the weather has been quite mild, so we haven't felt the effects of the insulation yet, but I have high hopes we'll see it on this winter's heating bill!

While Dane was wonderful in replacing our water heater's anode rod, it was quite bothersome that we…read morehad to pay $250 to have it replaced on a part covered under warranty. The water heater was installed 2 1/2 years ago by Rivival Heating and the anode rod needed to be replaced because "Portland water is so hard and full of minerals". The original quote for labor alone (not covered under warranty) was $340 but we got the manager to bring it down to $250. Still, the water heater is only 2 1/2 years old and that was an expense we did not anticipate when we bought the water heater. The prior one was not broken but when we had Rivival replace our furnace, they strongly suggested replacing the water heater at the same time. The old one never produced brown water but after just two years, the new one did. Maybe the water heater wasn't as good as the previous one? Not sure... Forgot to add, my home warranty service said they could not reimburse me because this is a "warranty issue". And to be truthful, the furnace job was great! Just wish the water heater repair didn't cost me anything. Next year, when it is out of warranty, I'll be able to file for reimbursement from my home warranty provider.

when you check out there is no notice that there is a 3% fee to use a credit card. Then you get…read moreyour credit card bill and it's $40 more than your invoice. Boo.

I was willing to go with Northwest Weatherization on the strength of their reputation and reviews,…read moreeven though they cost more than another company I was considering. But they completely dropped the ball on my efforts to find out whether they could truly insulate my 110-year-old frame home. After coming to my home twice -- once to give an initial estimate, the second time to look what was beneath the original siding (nothing but studs, it turned out) -- they were supposed to let me know whether they could do the job, and if the price would change. They never got back to me despite several text and phone call messages to Justin, the technician for the company. So I went with the other company. Disappointed at the poor customer service.

I highly recommend Alcon Insulation to all my friends who own homes. Monica is always responsive…read moreand quick to schedule, and Vicente is knowledgeable, thorough, and attentive to detail. A few years ago, I had water stains in my guest bedroom from possible water seepage. While another company insisted on cutting through the ceiling, Vicente took the time to inspect the crawl space and found a solution without unnecessary damage. He provided clear options and replaced the insulation, even repairing the ceiling from the prior work. Alcon is professional, affordable, and trustworthy. I wouldn't hesitate to have them handle any insulation needs.

after contacting three different insulation companies from Hood River, Oregon to Vancouver…read moreWashington, Alcon Insulation was the only company that returned my call. They made an appointment to give me a free cost estimate to insulate my barn. They arrived promptly on time and sent a cost estimate the next day. I asked if they offered a Veterans or old age discount and they immideatly discounted the estimate by 250.00. Work started on time and after I personally saw what a good job they were doing and how hard they were working I told Monica to disregard my discount and put me back at full price. With their attention to detail and quality of work completed I even added a tip to the final cost. I would highly recomend Vincente and his team for any insulation work you want to have done. Good people great work ethics.