Overall, I had a really good experience with Solar Alternatives. The install itself moved fairly quick, and everyone I dealt with was knowledgeable, professional, and easy to work with. What I also appreciated was that they do not just focus on selling you solar. They also looked at energy efficiency and helped identify upgrades that could reduce my overall usage, which I think is a big part of the value. Saving energy and producing energy should go hand in hand. A full battery system was out of my budget for now, but I was glad to learn there were still daylight backup options that let me use solar power during a daytime outage. That made solar feel a lot more practical for me now, while still giving me the option to add a battery later. Most of the delays I experienced had more to do with New Orleans permitting and Entergy-related bureaucracy than Solar Alternatives. Unfortunately, that seems to come with the territory here. Even so, my total timeline was about 3 months, which still seems better than a lot of what I found online, where 4 to 6 months looks pretty normal. read more

I neeeded a company to replace/install a micro-inverter. Dawson came out on time in the cold and did the job quickly. Very pleased with Dawson and the whole experience. Recommend Solar Alternatives if you need work on your Solar System. read more

Wonderful experience with solar alternatives. Knowledgeable crew who was able to answer all my questions and get my system back up and running quickly. read more

I had no problem with them in the past, but now they do not return your calls. I needed service work and they told me if I don't hear from them in two weeks then call back. I tried again and after two weeks I got a quote be email. I told them yes let's schedule it. That was two months ago and still haven't heard back. read more

Needed questions answered about a system problem and the rep was very knowledgeable and helpful

I am extremely disappointed and frustrated with the service I have [not] received from Solar Alternatives. Panels were installed in November 24 and its mid-April and the system is still not operational. They are blaming it on Entergy not coming out to do a final inspection. Entergy requires that the company who has installed the system contact them about turning on the system. I was finally given the date of March 25 for Entergy to inspect --- it is now April 16 and they still haven't come and Solar Alternatives tells me that Entergy has not contacted them about a new date, and that they don't have a phone number that I can use to contact Entergy myself. The company should not be selling the product if they can't get it up and running within a reasonable amount of time. Absolutely do not do business with this company - I regret ever signing the contract. read more

Avoid them like the plague! Like others have said before me, once they take your money, you won't hear from them again. Don't bother getting aby kind of service plan since they won't return your calls nor actually show up when they're supposed to. How are they still in business when they're obviously a scam? read more

The process leading up to the installation was a very simple process. Solar Alternatives handled all of the paperwork, including the regulatory and permitting paperwork. The installation crew was very professional and the process went very smooth. I am loving my solar roof and power walls! read more

They are very knowledgeable and give good info on job questions. They also gave me free replacement micro inverters.

the worst customer service. Once you pay them they avoid you. $205,000 system that works at 70% efficiency. Solar alternatives and Yotta Energy do not know how to fix. Avoid this company. read more

Great company. Bought my house last year needed a battery for backup power for my solar system. Was able to help me get financing and installed battery few weeks later. Very clean and professional install. Plan on using them in the future to expand my system to support the whole house. read more

Solar Alternatives installed in my newly constructed home a generator and approximately 26 solar panels in 2018. in 2020 they offered and I paid for a five year service policy.Thereafter began my problems. In 2021 when I called for service they said there was no record of the service agreement but acknowledged it after I sent proof of payment. When contacted in 2023 again there was no record but further search confirmed my contract. However I was told they no longer service generators but they would reimburse my costs paid to another company. After many calls and several months I sill have not been reimbursed. Also over several months I have tried to schedule an appointment for my solar inspection under the service agreement. No one answers the phone or returns calls. Finally I was able to schedule the inspection well in advance for a Tuesday at 8 AM which I was told was their earliest time. On the Monday before the appointment I called and left a voicemail message (again no one answered the call) trying to confirm. I called on Tuesday to find out when they would show but was forced to leave a message. No one ever showed or called until Wednesday wanting to reschedule. They are obviously a poorly run company without leadership. Avoid at all costs. read more

They are quite expensive and once they are paid, they will no longer respond to your questions. I would not recommend this company at all.

The best solar company around. great product and great team. Got the job done in a few days and now with the 18 solar panels i get around 900 kwh of power of month. dropped my entergy bill from 200 to 70 dollars last month. so you probably save around 1500 dollars a year. but the reason to do it isnt the savings because that still takes around 15 years to pay them back. do it to become energy efficient and use renewables. its feels real good to do it. i spoke with multiple companies prior to installing and these guys were the most knowledgable and had great products. everything looks awesome. thanks to my project manger christian Q read more

The company is really great mostly because their team is really great. We felt no pressure as the benefits and options were presented and the work done to install our system was done on time and efficiently. We're now paying $10-12/month for our electric bills & couldn't be more pleased. read more

I had Indo-windows installed in a short-term rental that has always been noisy from traffic and pedestrians on the sidewalk. With historic-district restrictions, new windows were not an option. Larry Dunn with Solar Alternatives gave me a demonstration and we discussed several applications of Indo Windows that could improve the noise levels. Indow Windows have made a wonderful difference. I have not received a complaint from guests since they were installed! I am pleased with Larry's expertise and the Indo-Window product; both are terrific. read more

Very happy with solar alternatives. They installed my panels about a year ago and my bills have dropped significantly. They also walked me through how to deal with the tax incentives and have been very responsive when I have called with random questions during the year. I would definitely use them again and have already recommended them to family. Thanks! read more

My refrigerator is just shy of one year old and the ice maker stopped working. The warranty people set up the repair with Solar. The technician, Presley, called before his arrival to let me know he was on his way. He was friendly, courteous, and professional. Although he did not have the part in his truck, he was back in 2 days to finish the repair (Friday to Monday). He even leveled the refrigerator so the doors were even. This was not done when it was originally delivered. I would definitely recommend this company and Presley to my friends. read more