The Hair Lab is clean, professional, and their stylists are personable and talented. They seem to…read moregenuinely enjoy being in the salon and working with their clients. I worked for Paul Mitchell the School OP for several years, so I tend to look at salons with more scrutiny than the average guest. I was impressed with The Hair Lab. They have great customer service, great communication, and their stylists take the time to do a thorough consultation. They offer beverages and regularly check in on guests while they're processing. The stylists take pride in their work and keep their stations and tools clean. Over several visits I didn't see a build up of hair from multiple guests on the floors or tumbleweeds of hair in the corners. They use and sell quality professional products. I saw Nina a few times for for balayage and haircut. She was wonderful, sadly she's since moved to Texas. It's super easy to schedule an appointment by phone or request one online. Their front desk staff is friendly and accommodating. Continuing education for their stylists seems to be very important and they stay up to date on current techniques and trends. The salon itself is really cute, modern, and easy to access. Both their street and parking lot entrance are wheelchair friendly, and their stations and wash areas seem to support accessibility as well. I would highly recommend The Hair Lab.

I really wanted to love my experience here because the salon itself is absolutely beautiful, and…read moreevery staff member I interacted with was warm, friendly, and welcoming. Unfortunately, the actual service I received was not what I paid for. I booked and paid $90 specifically for a curly haircut, which is a reasonable price in this area for a true curly specialist service. However, what I received felt more like a standard haircut rather than a curly cut. Before the appointment started, I thoroughly explained what I was hoping to achieve: more curl definition lasting beyond wash day, guidance on styling techniques, and a haircut tailored specifically for curly hair. Despite this, my hair was cut wet rather than dry, and there was no curl-by-curl shaping or specialized curly cutting technique used at all. As the appointment continued, several things made me question the stylist's experience level with curly hair. My stylist, Anna, seemed unprepared for the appointment. While styling, my hair was already drying and becoming frizzy in the front before products were even fully applied, and I had to point out that it needed to be re-wet. She also did not have her own diffuser and had to borrow one from coworkers. I had specifically mentioned that curl creams tend to weigh my hair down, but one was still used during styling. The diffusing process itself was also very uncomfortable, as I was instructed to hang the lower half of my body off the chair so my neck rested against the back of it. By the time my hair was almost fully dry, it honestly looked very similar to how it did when I walked in -- like I had showered, slept on wet hair, and done nothing else to style it. That was extremely disappointing after paying for a professional curly hair service. Anna could tell I was unhappy, and to her credit, she was kind and tried to fix things by washing the product out and attempting a blowout instead. Unfortunately, I still left with poorly styled hair. The face-framing pieces were going in different directions, and the overall result did not look professionally styled. I do want to emphasize that Anna herself was very sweet and pleasant throughout the appointment. However, when charging $90 for a curly haircut, a certain level of expertise and preparation is expected, and I do not feel that level of skill or knowledge was there. When booking, I specifically told the salon owner I was looking for an experienced curly hair specialist. I was told Anna was newer to the salon but had experience with curly hair and many happy clients. I truly hope this experience was just a one-off, but based on the multiple issues throughout the appointment, it did not feel like someone with advanced curly hair knowledge or technique. The owner did initially reach out afterward to try to rectify the situation, which I appreciated. However, after I responded, I unfortunately never heard back again. I had been very excited to come here because I've heard so many wonderful things about the salon, which makes this experience even more disappointing. I truly hope they take this feedback seriously because the salon itself has a great atmosphere and very kind staff.

I love coming to this salon. Jacob does my color and cut. He always gives me the best service! I…read morealways leave loving my hair! Thank you Jacob!

On recommendation from the previous Yelper, I booked an appointment with Angela for my long hair…read more Very cool space with lots of plants, funky colors, and a fun overall vibe. It just feels like a place where great things happen. Booking was quick and easy through their online platform. I arrived early and was taken exactly at my appointment time for a haircut. I told Angela my priorities - I wanted to cut off as little as possible (a "baby trim" she called it) and I wanted to touch up my long layers. I was immediately at ease when I saw her take what can only be described as the tiniest snip off of my ends. She's skilled in her craft and is efficient with her time. My haircut from consult to finishing touches was 45 minutes flat. I get my hair cut maybe once or twice a year now, and I'll definitely be back. Maybe next time they'll have Diet Coke in the fridge instead of just Pepsi products . Overall great experience, very happy with my hair.

I got the best Spring haircut and color from Kai.. really a complete makeover I had lunch with…read moreseveral of my Nurse friends and everyone complimented me and my husband really loves it and believe it or not it's really low maintenance Kai does an excellent job if you want a new Spring look book an appointment.. great Salon

If I could give negative stars, I would…read more I came into this salon with healthy hair and a simple request. Highlights. What I left with was a chemical war zone on my scalp and hair that looked like it had been through a haunted car wash. The stylist completely botched my color. It was patchy, uneven, and flat-out fried. I looked like a spaghetti squash that had been left out in the sun. Worse. I went back to give them a chance to fix it and it somehow got even worse. The stylist acted like they had never seen a toner in their life and honestly seemed like they were not in a sober state to be handling bleach or scissors or any other living creature for that matter. I ended up going to another salon just to undo the damage and they were horrified at what had been done to my hair. After spending over six hundred dollars and enduring two appointments from hell, my hair is still damaged beyond repair. Think straw with commitment issues. Do yourself a favor. If you value your hair, your time, or your dignity, run in the opposite direction. This place should come with a warning label and a fire extinguisher.

I had such a wonderful experience at this salon that truly has an understanding in curly hair…read more From the moment I walked in, I felt welcomed and since it was my first time, the front desk introduced me to each area of the salon. The stylist was incredibly knowledgeable about different curl patterns and took the time to listen to my hair goals and concerns. They didn't just style my curls, they explained everything step by step, including what products work best for my hair type, how to apply them, and how to maintain healthy curls at home. The salon atmosphere was professional, relaxing, and empowering . My curls have never looked this defined, healthy, and bouncy. I highly recommend this salon. It's more than just a haircut ,it's a full curl education experience!!!

I haven't visited a professional for cuts/color in 5+ years. So glad I decided to give up…read morepretending to be my own hair stylist to come here. It's such a cute little place (although I believe they'll be moving to a bigger location soon). Very clean and modern. The staff are above and beyond friendly and accommodating. Frankie at the front desk is so sweet. I love that they have a texting option for appointments. They offer a range of free beverages during your service, although I have never partaken. They do an aromatherapy scalp massage during your shampoo that is divine. They do offer various hair masks as well, but I find these to be too expensive for my taste. Sahara, my stylist, is absolutely darling. She has turned my long hair around, making it look healthy again. She asks all the important questions before she starts cutting, which I appreciate. She's never run late for my appointments. The parking at this location can be tricky if you're not used to the city; it's in the Grove with parallel metered parking. It's $50 for a woman's haircut, which is why I cut my own for so long. But hey, you get what you pay for, and the $50 is well worth it.

Beautiful salon/shop! Carrie is wonderful and provides an individualized cut. She was great with my…read morechild and welcoming to our family. She has years of experience with curls and it shines throughout the hair-cutting process. I'm grateful we were recommended to her because our expectations were exceeded. We walked around the three locations of the Chopshop and there are experienced professionals in so many areas of hair. If you are looking for a style done in a beautiful environment and a quality style l would recommend checking someone out at their location in the Grove.

First time coming here after moving from out of town. Vibe was great, atmosphere is very welcoming…read moreand Austin did an AWESOME job on my cut/fade and beard! I'm pretty particular about my hair and having both red/textured hair with waves/curls it takes a special person. Definitely found my barber in STL. Highly recommend Austin.

I read all the reviews so I made an appointment with Chelsea the owner. We discussed my hair and…read moreshe did a beautiful job cutting it. I will go back. Sondra

The five star reviews ARE TRUE!…read more First, the ambiance was so relaxing. Im talking essential oil diffuser, low chandelier lights, candles for sale, fun couches, with a maximalist-esque decor vibe, and even a little library! Second, I came in to get a bad color fixed from another salon and believe me when I say that she went above and beyond. I didn't expect much since it was in pretty bad shape coming in, but she blended it so well and did exactly what I wanted. Going back to the relaxing environment, at the shampoo bowl, I nodded off THREE times because I was so relaxed. THREE TIMES! That's never happened with uncomfortable shampoo bowls being at odd angles, but the bowl was what all shampoo bowls everywhere need to be! It's by appointment only so you'll want to book in advance if you want to get in. After I booked, I went to look for another time and she was already booked a month out. (Not surprising!!) Great conversationalist, wonderful treatment, took her time on me, and just.. what a lovely experience. I would say this place is definitely a Maplewood gem.

I have gone here a couple times now for a haircut of my long curly hair. I enjoy that the process…read morefor booking something online is very simple and straightforward, they send you reminders, you were able to pre-pay, and they're easy to get in contact with. You can park on the street immediately in front on an hour by hour basis, or if you want to walk a couple blocks, you can park in the neighborhoods behind the main central West End area. When you enter, you are offered some tea or coffee or water, always something I appreciate. The receptionist is very welcoming as is the staff. I was very pleased with my curly haircut and conversation during the procedure!

Excellent service - The best hair salon in St.Louis! My stylist Alec is very talented and he does…read moreamazing job on my hair. They use Aveda products - wonderful! Their hair wash station is the most comfortable I've ever seen. Those chairs won't hurt your neck. They also have Aveda goodie bags for new customers!

We're from NY and l needed to get my hair done for my son's Wedding and Rehearsal Dinner. I found…read morethis salon and Julie on line and l am SO glad l did! I came a few months prior and she did a test run for the Bridal Shower and spent a long time getting it to look perfect so l felt confident it would be great for the wedding and it WAS! She's attentive( answering my many texts and pics l sent before meeting her lol),patient,kind and made the entire experience fun and pleasant. I even brought a few of my friends attending the wedding who got their hair done there as well and EVERYONE was so happy! She made a stressful situation being from out of town a wonderful experience and days to remember!

I got my haircut by Maddie and she was honestly the best hair stylist I have ever had! She was so…read moregood about checking in at each part of the haircut to see if I wanted it shorter/different. She's such a nice person too and a delight to talk to. I only visit St. Louis a few times a year but I will forever be sure to get my haircut by her whenever I visit!

Paige does an AMAZING job with my wife's hair This salon has been a major component in helping her…read morefeel confident in her transition and learning how to care for her beautiful long hair They are so kind, accepting, and fun, and we'll be coming here forever!

I see Ally and she's amazing. The climate here is so fun and laid back. It feels like one big…read morehangout with your friends, but you leave looking like a badass too. A really unique, inclusive salon I 10/10 recommend Homegrown.

Jessica did my bright, rainbow galaxy hair color for my wedding last August and from beginning to…read moreend, she was an incredible colorist and human being. She spent 4 hours coloring my hair and both my husband and I absolutely Loved how it turned out! She uses PulpRiot color and it stayed in my hair so well. The color job also matched the skirt of My wedding dress and my husbands vest and bow tie. Incredible colorist and stylist!

Morgan is a master of men's haircuts. She is an…read moreintellectual when it comes to hair. She is serious about her profession, smart, and talented. I've followed her around town for 2 years now. Morgan likes her job and enjoys cutting all hair. She is flexible with scheduling. Morgan is a pleasure to talk with or not, she is cool with silence. She is not unnecessarily chatty. She gets to work and is focused throughout. See her if you have ever been told "you have difficult hair" ....then like my post when she straightens you out.