I have gone to the Wheaton LensCrafters for the last three years. I moved recently to Carol Stream…read moreand this was the closest one that came up. It's actually really nice inside. They have a large screen when you walk in the door the ladies were very nice and friendly they have a wide variety a better variety of prescription sunglasses at this location. You may not be able to find it on your Apple Maps. I did report it, but it is in the same vicinity as the tide cleaners I believe it's called Gateway Plaza.

My family and I came back every year for eyes exam. They accept many insurances. Their equipments…read moreare up to date. There are many selections for glasses. such as Ralph, Coach, Swarovski, ect. The doctors are knowledgeable and friendly.

Very happy with my first experience here. Definitely better than the mall stores - more personal…read morecare and nice people. Been looking for a place to go to that wasn't corporate owned.

Every employee I met there greeted me with friendliness. My eye exam was thorough. When I needed to…read morechoose new glasses, the young lady who helped me was informed and helped me based on what frame, lenses and style would suit my needs and face shape. A great experience. And the price of the pair of glasses chosen was $100 less expensive than the last two pairs at different optical facilities.

Due to needing progressive bifocals, my glasses are very expensive. The pricing is very confusing…read more The cost is lower if you don't have insurance. But the prescription I need doesn't qualify.. or so I was told. Picked up my glasses as expected. Tried for three days to adjust to using them. It resulted in headaches and blurry vision. Upon return, they spent quite a bit of time trying to figure out how to correct it. Second pair is better, but not great. There doesn't appear to be a blue light coating, but they insist it is there. Customer service is not the greatest. They prefer to just hand you the glasses and send you on your way. I had to ask if I could test them before leaving the store.

Stay away people this is bucket shop with incompetent people that doesn't know anything and have to…read moreask each other simple things. Only one that seems to know anything does not look or talk like a human. The 'doctor' Andrea Grider who does the eye exam doesn't seem to know what she's doing. The exam is off and she was trying to push some false numbers into the prescription that would make my vision completely blurry. She was being rude and impatient and the prescription paper is incomplete with incorrect numbers and missing numbers in the table for OD and OS. The equipment looks outdated too. This is not a professional place the care for a patient, all they are concerned is making money.

Used to go here until Dr Carlson left and was taken over by a shady group of optometrists- they…read morewere pushy for extra services and the glasses side always looked to maximize their upsell and insurance benefits.

I have purchased 4 pairs of glasses there in the last 5 years. I did so again on 3/3/26 I purchased…read morea pair of progressive glasses & asked for a hard case for them when they were ready. I realized the sales person was a little bit busy when I picked them up & I waited as I was asked to do. When she did get to me I got a cloth baggie for them I am very unsatisfied I was told 1 thing & got a rag! I was told that's all they Had. Felt like the old bait & switch

After taking my son to take his driver's test on his birthday and having him get a restriction for…read moreNO DRIVING AFTER 4:30 the kid was devastated! Reason being, he broke his glasses. So after calling around to multiple places, this place was the only place that could get him in the next day. We arrived 10 minutes before our scheduled time and were seen right away. The ladies did an amazing screening, which was not only quick but they explained everything they were doing from the glaucoma testing to the color testing. He was then taken to another room to wait for the Doctor, who came in not even five minutes later and introduced himself. He did the eye exam and explained his findings and filled out the paperwork for the driving facility to lift the 4:30 restriction (as long as he wears his glasses or contacts while driving) The best part was check out with Sara and the other lady (forgive me for not remembering her name) they were amazing. They really know how to engage with teenagers and get them to talk and open up. My son is very quiet and just to see him smiling made me happy! I was so impressed I bought a pair of glasses for myself as well!!! I am now making an appointment for my daughter to have her exam done here and I will bring my mom all the way from Loves Park,IL just to see Sara and I recommend anyone else if you're a chatter and a friendly person like me. I love a warm and welcoming environment anyday!! You guys rock!!

We've been coming here for years. My son has had glasses since he was in preschool and they are…read moreamazing with him! They are amazing with my whole family!! Would highly recommend Optica Eye Centers. Both of the Doctors are great and the staff is great as well, we love Julian!!

All Meijer Optical have closed with US VISON being their supplier and I have been waiting since…read moreMarch for glasses and now they tell me they will be mailed to me! How do I get them fitted with silicone eye pads Meijer should be looking out for all their customers that are getting this terrible service and they say I can't get a refund even though glasses have not been made yet! I went to Rolling Meadows store!

BEST place I've ever been to for my glasses and eye exam. Fantastic service, super helpful and…read morefriendly. I got so much help picking out frames and got information I didn't even think about asking (glasses and insurance help). It was my first time there and I will not go anywhere else but this place! Big shout out to Chris (optical manager) and Cynthia ( O.D optometrist) for customer their service and their support!

I have always had a pleasant experience here. I trust them with my eyesight, what more can I say?read more

I love this eyecare center. They are fantastic, so kind and sweet workers. They have never made me…read morefeel like an inconvenience with my million questions and are kind enough to go over any questions of mine. I call if I have any questions and the kind lady at the front desk always helps me out perfectly. The doctors are also the kindest people, always have great conversation and really care to get to know you. I love this location and I would seriously never change.

The attitude and personality of Deanna turned me off from buying a new frame. I got the…read moreprescription and bolted. You might want to pay attention to these reviews, a potentional $300 sale was reduced to $30.

Optometrist Dr. John A Loesch is 5 Stars. Very professional and shared tidbits and information that…read moreexplained the exams and what and why he was doing the test as he was doing them. Front folks were friendly and not pushy. I gave the review 4 out of 5 stars, because one pair of glasses took 2 weeks longer to get, and the Text messaging never came through to tell me they were ready for pickup (I had to play phone tag to keep checking if the glasses arrived). Ultimately, the glasses I received are correct and as ordered.

Several months ago I had Dr. Vitale and staff transform an all black, 25 year old pair of Ray-Ban…read moreWayfarers into prescription sun glasses, and they're AWESOME! I was so happy the way they turned out, I decided to have another pair made into sunglasses. Once again, Dr. Vitale and staff did an amazing job fitting another twenty five year old pair of Ray-Ban Wayfarers (tortoise frames) with prescription "transition" lenses. In the past year, I've had Dr. Vitale's office transform four pairs of regular sunglasses into prescription sunglasses, including an expensive pair of Harley sunglasses, and, another twenty five year old pair of Ray-Ban wraps (tortoise biker frames) All four pairs work great while riding too! In case you're wondering about the twenty five year old Ray-Bans, back then a good friend was the Chicago rep for Ray-Ban, and GAVE samples of whatever I liked. I'd HIGHLY recommend Dr. Vitale and staff for all your eye care needs, they're AWESOME!

I've been coming to see the Vitales since I was a kid. They are a wonderful family business and I…read morewould highly recommend them for anyone looking for an eye doctor.

Amazing service. Treated like a person…read more My experience with the doctors and staff felt like none other. It felt like I was a real person and not just a client or consumer. In the past, every doctor-patient interaction has been robotic and it was such a relief to escape from that monotony. My doctors were very kind souls and helped me plenty. I was told my health results and given accurate and understandable advice. Duly also has an app where all my files are saved and I can view my test results at any time which I think is awesome. The app also has a feature that lets me talk to my doctors. Also, whenever i go out to events, it's sort of a funny coincidence that Duly sponsors so many of them. I love their helpful services and their community support. Thanks, Duly.

The worst ever. Staff and doctors do not respect patients time. I visited more than 6 times, and…read moreeach time, the wait was more than 1/2 hour. Sure the office and waiting room are beautiful, but that is it. Even worse, was the glaucoma "specialist", Dr Joshi, couldn't remember me from one visit to the next and constantly gave me bad information until I corrected her. After I was promised no wait, and waited 30 minutes, I decided to take my business elsewhere. When I received my chart, it was full of BAD information. There were illnesses I never had listed in history. The unforgivable is that I was diagnosed as having Glaucoma in December 2011. I received many tests, took eye drops nightly and even had a laser surgery. I met my new dr today. I do not have glaucoma.