I have gone to the Wheaton LensCrafters for the last three years. I moved recently to Carol Stream…read moreand this was the closest one that came up. It's actually really nice inside. They have a large screen when you walk in the door the ladies were very nice and friendly they have a wide variety a better variety of prescription sunglasses at this location. You may not be able to find it on your Apple Maps. I did report it, but it is in the same vicinity as the tide cleaners I believe it's called Gateway Plaza.

My family and I came back every year for eyes exam. They accept many insurances. Their equipments…read moreare up to date. There are many selections for glasses. such as Ralph, Coach, Swarovski, ect. The doctors are knowledgeable and friendly.

Very happy with my first experience here. Definitely better than the mall stores - more personal…read morecare and nice people. Been looking for a place to go to that wasn't corporate owned.

I would avoid this office. I went here for a little over a year without any issues. However I left…read morebecause the couple times I got Dr. Nuccio, I felt trapped in political conversations. Dr. Nuccio would make pro-Trump statements and force his political views in conversation while you are in the chair. The one time I asked to shift the conversation, he asked if I was a "liberal snowflake". No way to escape these conversations except to avoid this business like I am doing. I am giving two stars instead of one because if you can avoid being seen by Dr. Nuccio the rest of the office isn't bad.

Due to needing progressive bifocals, my glasses are very expensive. The pricing is very confusing…read more The cost is lower if you don't have insurance. But the prescription I need doesn't qualify.. or so I was told. Picked up my glasses as expected. Tried for three days to adjust to using them. It resulted in headaches and blurry vision. Upon return, they spent quite a bit of time trying to figure out how to correct it. Second pair is better, but not great. There doesn't appear to be a blue light coating, but they insist it is there. Customer service is not the greatest. They prefer to just hand you the glasses and send you on your way. I had to ask if I could test them before leaving the store.

Stay away people this is bucket shop with incompetent people that doesn't know anything and have to…read moreask each other simple things. Only one that seems to know anything does not look or talk like a human. The 'doctor' Andrea Grider who does the eye exam doesn't seem to know what she's doing. The exam is off and she was trying to push some false numbers into the prescription that would make my vision completely blurry. She was being rude and impatient and the prescription paper is incomplete with incorrect numbers and missing numbers in the table for OD and OS. The equipment looks outdated too. This is not a professional place the care for a patient, all they are concerned is making money.

Used to go here until Dr Carlson left and was taken over by a shady group of optometrists- they…read morewere pushy for extra services and the glasses side always looked to maximize their upsell and insurance benefits.

I have purchased 4 pairs of glasses there in the last 5 years. I did so again on 3/3/26 I purchased…read morea pair of progressive glasses & asked for a hard case for them when they were ready. I realized the sales person was a little bit busy when I picked them up & I waited as I was asked to do. When she did get to me I got a cloth baggie for them I am very unsatisfied I was told 1 thing & got a rag! I was told that's all they Had. Felt like the old bait & switch

We've been coming here for years. My son has had glasses since he was in preschool and they are…read moreamazing with him! They are amazing with my whole family!! Would highly recommend Optica Eye Centers. Both of the Doctors are great and the staff is great as well, we love Julian!!

Dr. Carol Lynn Kopke, O.D. and Optica Eye Centers in Bloomingdale are excellent! The staff is…read morefriendly and very professional. They keep getting better each year. I would recommend Optica Eye Centers to my friends and relatives - which means I truly believe they are the BEST!

All Meijer Optical have closed with US VISON being their supplier and I have been waiting since…read moreMarch for glasses and now they tell me they will be mailed to me! How do I get them fitted with silicone eye pads Meijer should be looking out for all their customers that are getting this terrible service and they say I can't get a refund even though glasses have not been made yet! I went to Rolling Meadows store!

BEST place I've ever been to for my glasses and eye exam. Fantastic service, super helpful and…read morefriendly. I got so much help picking out frames and got information I didn't even think about asking (glasses and insurance help). It was my first time there and I will not go anywhere else but this place! Big shout out to Chris (optical manager) and Cynthia ( O.D optometrist) for customer their service and their support!

I have always had a pleasant experience here. I trust them with my eyesight, what more can I say?read more

I love this eyecare center. They are fantastic, so kind and sweet workers. They have never made me…read morefeel like an inconvenience with my million questions and are kind enough to go over any questions of mine. I call if I have any questions and the kind lady at the front desk always helps me out perfectly. The doctors are also the kindest people, always have great conversation and really care to get to know you. I love this location and I would seriously never change.

I'm just so unhappy with this place…read more I came here a couple years ago to get a new pair of glasses. My prescription was different than my contacts, I [thought I] had good vision insurance, and I just really wanted a new pair. Visionworks was my choice because this was the nearest location that was covered by my insurance. The doctor made me wait forever (I was the only person waiting to be seen), ran all the typical eye tests, gave me some prescription to try contacts, and ushered me over to one of the ladies behind the desk for some glasses fittings. I selected one of the lower-cost pairs with regular lenses and declined the 'special' of "buy one pair, get one half-price." New contacts? Forget it. My insurance only covered glasses or contacts, not both. Since glasses were more important at the time, I opted to get just glasses. I don't know what the heck my insurance covered and where all the prices added up, I paid $300 OUT OF POCKET WITH INSURANCE... including some bogus $60 "contact consultation' fee. What, the piece of paper the doctor handed me with the prescription? That alone cost sixty effin' dollars? I had already gone through with everything and really needed glasses, so I had no choice but to pay for everything. I was pretty livid. I've also had to get my glasses tightened here three times in the last two years (the screws fell out and my glasses fell off my face) and they're getting loose again (like, slipping around on my face and falling off). I'm glad the people here tighten my glasses with no fees or problems, but do I really need to have them tightened that often?? None of my other glasses ever did that. Ugh. Unfortunately, glasses are kind of expensive so I'll be dealing with this pair for awhile. I can't remember what I did about new contacts. I think I ordered them elsewhere. Go somewhere else.

I went to Visionworks to get an eye exam and glasses At their Bloomingdale Illinois location 1pm…read more08/14/2026. I saw Nicole for my eye exam. I have no complaints regarding her knowledge, concern for my questions etc. But my eye exam prescription says I'm a Female..lol. The eye prescription also has my old address. I just noticed 2 days after NOT buying glasses after my exam. If Visionworks upper, upper management reads this, Fire the manager and train employes to check male or female and check and update customer contact information. No wonder the 3-star average review score. The last time I tried Visionworks was in 2019. Now I know why I didn't go back for 7 years, After the exam I talked to Krishna regarding my options for frames. I have been in sales my whole life and could tell Krisna was totally new in any kind of sales. But he has a good demeaner and I couldn't help myself from trying to help him. I can tell when someone has potential by the way they talk, expressions and natural type personality. But this kid was so untrained. I would never put someone so untrained out to the customers where so many questions would be asked. I did not get the manager's name, but she has no reason to even have a job there. OMG this woman was awful. Krisna needed help with the kind of Lense up grade for me and she treated him like he asked for her last Doller at a gas station. And when I asked about some basic info, she looked at me like, I just dont have time to help you. I almost told her to get a job not involving co workers or sales representatives, but it would have gotten ugly. I despise people that are in a position to represent their customer base on the front lines of a company, and damage their Image. My advice to Krisna is to start somewhere else. Good people that care about you and their customers make all the difference. Of course, I will not be buying glasses from Vision works ever again.

Several months ago I had Dr. Vitale and staff transform an all black, 25 year old pair of Ray-Ban…read moreWayfarers into prescription sun glasses, and they're AWESOME! I was so happy the way they turned out, I decided to have another pair made into sunglasses. Once again, Dr. Vitale and staff did an amazing job fitting another twenty five year old pair of Ray-Ban Wayfarers (tortoise frames) with prescription "transition" lenses. In the past year, I've had Dr. Vitale's office transform four pairs of regular sunglasses into prescription sunglasses, including an expensive pair of Harley sunglasses, and, another twenty five year old pair of Ray-Ban wraps (tortoise biker frames) All four pairs work great while riding too! In case you're wondering about the twenty five year old Ray-Bans, back then a good friend was the Chicago rep for Ray-Ban, and GAVE samples of whatever I liked. I'd HIGHLY recommend Dr. Vitale and staff for all your eye care needs, they're AWESOME!

I've been coming to see the Vitales since I was a kid. They are a wonderful family business and I…read morewould highly recommend them for anyone looking for an eye doctor.

Amazing service. Treated like a person…read more My experience with the doctors and staff felt like none other. It felt like I was a real person and not just a client or consumer. In the past, every doctor-patient interaction has been robotic and it was such a relief to escape from that monotony. My doctors were very kind souls and helped me plenty. I was told my health results and given accurate and understandable advice. Duly also has an app where all my files are saved and I can view my test results at any time which I think is awesome. The app also has a feature that lets me talk to my doctors. Also, whenever i go out to events, it's sort of a funny coincidence that Duly sponsors so many of them. I love their helpful services and their community support. Thanks, Duly.

The worst ever. Staff and doctors do not respect patients time. I visited more than 6 times, and…read moreeach time, the wait was more than 1/2 hour. Sure the office and waiting room are beautiful, but that is it. Even worse, was the glaucoma "specialist", Dr Joshi, couldn't remember me from one visit to the next and constantly gave me bad information until I corrected her. After I was promised no wait, and waited 30 minutes, I decided to take my business elsewhere. When I received my chart, it was full of BAD information. There were illnesses I never had listed in history. The unforgivable is that I was diagnosed as having Glaucoma in December 2011. I received many tests, took eye drops nightly and even had a laser surgery. I met my new dr today. I do not have glaucoma.