Several months ago I had Dr. Vitale and staff transform an all black, 25 year old pair of Ray-Ban…read moreWayfarers into prescription sun glasses, and they're AWESOME! I was so happy the way they turned out, I decided to have another pair made into sunglasses. Once again, Dr. Vitale and staff did an amazing job fitting another twenty five year old pair of Ray-Ban Wayfarers (tortoise frames) with prescription "transition" lenses. In the past year, I've had Dr. Vitale's office transform four pairs of regular sunglasses into prescription sunglasses, including an expensive pair of Harley sunglasses, and, another twenty five year old pair of Ray-Ban wraps (tortoise biker frames) All four pairs work great while riding too! In case you're wondering about the twenty five year old Ray-Bans, back then a good friend was the Chicago rep for Ray-Ban, and GAVE samples of whatever I liked. I'd HIGHLY recommend Dr. Vitale and staff for all your eye care needs, they're AWESOME!

I've been coming to see the Vitales since I was a kid. They are a wonderful family business and I…read morewould highly recommend them for anyone looking for an eye doctor.

Due to needing progressive bifocals, my glasses are very expensive. The pricing is very confusing…read more The cost is lower if you don't have insurance. But the prescription I need doesn't qualify.. or so I was told. Picked up my glasses as expected. Tried for three days to adjust to using them. It resulted in headaches and blurry vision. Upon return, they spent quite a bit of time trying to figure out how to correct it. Second pair is better, but not great. There doesn't appear to be a blue light coating, but they insist it is there. Customer service is not the greatest. They prefer to just hand you the glasses and send you on your way. I had to ask if I could test them before leaving the store.

Stay away people this is bucket shop with incompetent people that doesn't know anything and have to…read moreask each other simple things. Only one that seems to know anything does not look or talk like a human. The 'doctor' Andrea Grider who does the eye exam doesn't seem to know what she's doing. The exam is off and she was trying to push some false numbers into the prescription that would make my vision completely blurry. She was being rude and impatient and the prescription paper is incomplete with incorrect numbers and missing numbers in the table for OD and OS. The equipment looks outdated too. This is not a professional place the care for a patient, all they are concerned is making money.

Extremely nice,got me and my family In all on the same day…read more Employees were extremely helpful

First of all I hadn't been to Dr Langner in 10 yrs because I moved and there was a more convenient…read morelocation. When I returned she said to me "where have you been for 10 years, you're the reason I'm retiring". Proceeded to discuss politics and her displeasure with the state and how she's making no $$. Just really unprofessional. I wound up ordering glasses and desperately chose a frame I wasn't even crazy about- had to challenge the ridiculous price also. I decided the next day to cancel and find something elsewhere (considering the cost of progressives I wanted something I really liked). Go to another eye doctor and they learn that VSP said I used my frame benefit. So this office never cancelled w my insurance company- which I'm sure they were paid for. I had to call and tell them To call VSP so I got my benefit back. Went to pick up new glasses yesterday and come to find Langner gave them wrong prescription. now I have to have my computer glasses remade. No wonder why she's leaving the profession. Just a bitter unprofessional optometrist.

I have always had a pleasant experience here. I trust them with my eyesight, what more can I say?read more

I love this eyecare center. They are fantastic, so kind and sweet workers. They have never made me…read morefeel like an inconvenience with my million questions and are kind enough to go over any questions of mine. I call if I have any questions and the kind lady at the front desk always helps me out perfectly. The doctors are also the kindest people, always have great conversation and really care to get to know you. I love this location and I would seriously never change.

I have gone to the Wheaton LensCrafters for the last three years. I moved recently to Carol Stream…read moreand this was the closest one that came up. It's actually really nice inside. They have a large screen when you walk in the door the ladies were very nice and friendly they have a wide variety a better variety of prescription sunglasses at this location. You may not be able to find it on your Apple Maps. I did report it, but it is in the same vicinity as the tide cleaners I believe it's called Gateway Plaza.

My family and I came back every year for eyes exam. They accept many insurances. Their equipments…read moreare up to date. There are many selections for glasses. such as Ralph, Coach, Swarovski, ect. The doctors are knowledgeable and friendly.

The strip mall itself looks a little sketchy at first, but you completely forget about that the…read moremoment you walk in. The office is super clean, bright, and has a cute, posh vibe that still feels welcoming. Bonus points for carrying Cartier glasses -- very chic. Hannah was an absolute delight: knowledgeable, efficient, and genuinely personable. I was also really impressed with the technology Dr. Sayed uses. They take detailed images of your eyeball so you can actually see what's going on, which was incredibly reassuring for me after having an eye issue a few years ago. Being able to visually confirm that everything looks good gave me real peace of mind. Dr. Sayed herself was funny, knowledgeable, and made me feel good about being there and taking care of myself. The entire visit was smooth, and I was in and out in under an hour. I would absolutely recommend her.

Just went in for my first exam. And I must say, I am extremely pleased with the service. From the…read moremoment you walk in you are greeted by the young ladies in the front and they definitely make you feel welcomed. Dee was amazing! She went through all the initial testing with me. Dr. Saher was very thorough as she went through the pictures of my eyes with me and explained everything we were looking at. She made me feel very comfortable and took her time. Thank you Dr. Saher I will definitely be returning.

I cannot day enough about this place. Doc is so knowledgeable and does not give up u til his…read morepatient is satisfied. He is so patient and passionate about his profession. Jenna and her other assistants in front are amazing and treat you like family! I have found my forever eye center!

Story time: I went in to get a vision exam as well as to order contacts. Before I took the exam, I…read moreasked the doctor how much the exam would be with my contacts. He said $100 then I said, "oh really? What a steal!" He looked at me and laughed. After finishing my appointment, Dr. Paul Katz, sent me back to the desk to pay. They already told me my vision insurance was not excepted there. I paid the $100 and was on my merry way home. The doc even gave me a temporary pair of contacts "until my custom prescription came in". He said to come back the upcoming Friday and they should be ready. I come back that Saturday and give them my name and the lady said I had no order with them. As confused as I was I said, "what do you mean? The doctor said he ordered a 6 month supply for me." I told them about what he said to me but they didn't believe me and then The other blonde elderly lady interrupts me and says, "the doctor doesn't lie!" Ahhh but he did. I got nothing in return. Not even an apology for the confusion. Moral of the story is Walmart Vision Center in Bloomingdale Illinois has the worst staff/customer service I have ever come in contact with. The staff is extremely unprofessional. I'm writing this lengthy review to advise others like you to be careful if you take your business here.

Very happy with my first experience here. Definitely better than the mall stores - more personal…read morecare and nice people. Been looking for a place to go to that wasn't corporate owned.

Every employee I met there greeted me with friendliness. My eye exam was thorough. When I needed to…read morechoose new glasses, the young lady who helped me was informed and helped me based on what frame, lenses and style would suit my needs and face shape. A great experience. And the price of the pair of glasses chosen was $100 less expensive than the last two pairs at different optical facilities.

Used to go here until Dr Carlson left and was taken over by a shady group of optometrists- they…read morewere pushy for extra services and the glasses side always looked to maximize their upsell and insurance benefits.

I have purchased 4 pairs of glasses there in the last 5 years. I did so again on 3/3/26 I purchased…read morea pair of progressive glasses & asked for a hard case for them when they were ready. I realized the sales person was a little bit busy when I picked them up & I waited as I was asked to do. When she did get to me I got a cloth baggie for them I am very unsatisfied I was told 1 thing & got a rag! I was told that's all they Had. Felt like the old bait & switch

The only reason why it's getting two stars is because when I first went in everybody was courteous…read moreand professional and I thought I was being treated with respect. But, I was told my glasses would arrive in a week to 10 days. When I called after that time was up and I hadn't heard anything. I was very rudely told that they meant to say 7 to 10 business days and that I should have known that. Every time I call and ask where my glasses are I get a different excuse, there was a mistake in the lab, your glasses were lost, and I'm told I have to wait another week. It's been a month and I still don't have my glasses!

Very Unprofessional, not will to extend courtesy to repeat business where the client feels…read moreappreciated, not a lot of options regarding eyewear, We were 5 minutes behind schedule and would not provide our family with a eye exam for my wife, but said I can still provide one for your daughter, not good business!!!