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    Fontana, CA

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    IE Luxury Decor

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

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    Party Pro

    Party Pro

    3.7
    (33 reviews)
    $

    This review is long overdue but very necessary. I've rented from many rental companies in the many…read moreyears that I've hosted parties. I was hosting a 50th Birthday and needed to rent a bar. I found Party Pro online and saw some nice pictures and decided to book with them based on pictures I saw on their Instagram. Well let's just say there's Instagram and theirs reality. When I arrived to pick up this bar I was mortified. This thing looked as if it had been sitting in someone's backyard. This bar was something that should be decommissioned and never used again. It was rusty, it had spider webs and the draping that came with it was just as bad, faded and just thrown in a dirty box with clips to attach it to the bar. I can't believe I paid $60 to rent this thing, but thankfully I'm resourceful and I made it work. I will say that when I went to their store it was nice as well as the employee that I encountered, I never would've expected the rental to be in such a condition. It did the job but wasn't worth the price.

    I would not recommend this rental company based on my recent experience. The resin chairs delivered…read morewere filthy and looked like they hadn't been cleaned in a long time. The round tables didn't have locks, which made them wobbly and unsafe, especially around kids. Looks like they were using zip ties to try and hold the tables up previously. This is a safety hazard, the tables continued to collapse during set up. The umbrellas were also in poor condition, and several of the stands were missing the pieces needed to tighten them properly. This made no sense when we were forced to pay an additional price for the stand. We live in the same city as the store, and we were charged $65 for pickup and $65 for delivery. Not only that, during the delivery, items were missing so they had to rush back to get the missing items. During the pick up, their team lowered their truck lift onto the top of our gate rail and bent the entire rail so the gate could no longer close, so they they just left the gate open and left. Extremely dissatisfied with the entire experience. We expected functional, clean equipment, when we paid $700 for rentals and what we received felt neglected and borderline unsafe. For the price, it just wasn't worth the hassle. I recommend checking elsewhere.

    Rickys Party Rentals

    Rickys Party Rentals

    4.8
    (148 reviews)

    Had a great experience with Ricky's Party Rentals. There was a mix-up on my end with the delivery,…read moreand they still went above and beyond to accommodate everything we needed. The quality of the rentals was great, everything looked amazing, and their customer service was excellent. Very professional and easy to work with. Highly recommend!

    Really prompt with making changes/adding items on our invoice, and have a great selection of items…read more Our backyard wedding was amazing because of it!!! However, some of the umbrellas were noticeably crooked and the workers setting up couldn't really do much about it, it may be worth getting new umbrellas or new hardware. I paid for early set up between 8am-12pm and they arrived at around 11:30am. I along with others were ready to set up tableware and decor at 8am but couldn't start until much later because of their late arrival. The workers setting up were amazing, but we had to help with setup to expedite our decor setup because of it, even though I had paid extra for setup as well. Additionally, they originally brought a few incorrect items/forgotten some and had to go back to the warehouse to retrieve them. I was worried about this since my friend had hired them a couple weeks prior when they promised to bring items for her. When they didn't show up, she called multiple times, left messages on their after hours/weekend line and no one got back to her and left her to come up with her own solutions at extra costs. Additionally, the administrative team didn't fully address the issue and stated she didn't contact them, even though she has all of the call logs. I felt it was handled poorly. When I asked for a responsive after hours line/number, they provided me with their normal business line and I felt really nervous about a potentially similar situation. In the end, the worker John who took care of rental drop offs/setup called and texted us from his personal number which was incredibly helpful and kind. I think in future they should definitely have a designated on-call person to take care of mishaps since most events happen outside of their office hours.

    IE Luxury Decor - partyequipmentrentals - Updated July 2026

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