Great communication. Showing up on time a big plus…read more Easy payment method highly recommend this company if there's any issues they'll come back as soon as possible within a day or so.

Rob was excellent. Provided continual feedback of status of the job. Highly recommend. Reasonable…read moreprice and timely execution of service.

spoke to a nice lady on the phone made an appointment for the following afternoon. they never…read moreshowed up or even called. quite frustrating, considering I chose them based on yelp reviews, moving to other companies for help with my termite issues.

Wonderful service! They go above and beyond. Mauricio and Tyler were so understanding, helpful and…read moreeffective. Appreciate so much and highly recommend this service!

Updating this review due to the damage they caused to my personal property. I have spoke. To Jeff,…read morethe office manager several times who claims he has asked the owner to resolve this problem but after 3 months the owner still hasn't contacted me now has Jeff called me back. I would not recommend them anymore due to vandalism and terrible customer service. I am attaching picture of a worker who helped himself to the gas blower in my garage and then flooded out the engine and simply put it back. I also caught them on video breaking a wooden bench rocker. Instead of doing the right thing, the professional thing by telling me they broke it they just left it in a pile with no mention. Just trash people and trash company. Update to comments about bogus trip charges there weren't conveyed to me at the the time or service. Haha. Laughable. You can't add a bunch of charges to a bill after you go to a house, break my personal belongings and then get called out publicly with receipts. Hope any of you prospective customers take note on the unprofessionalism of this company. Another lie by the company. No one told me anything about these surprise charges before the service was rendered. This is the first time I'm hearing this as Jeff never told me about these during any of our multiple conversations on the phone. I'm adding screenshots of all the emails I have sent to their office asking to be compensated for the personal items they broke and never told me about. Let's see if Brantley P. offers to show any proof of what they claim.

I started a Yelp project to get prices for having my 750 sq ft condo sprayed for pests. Yelp sent…read moremy project details to 4 reputable pest control companies. Brantley Termite & Pest Control is the ONLY company that answered my question! Of the others, one wanted a phone interview before a home inspection, one wanted a home inspection with free estimates, and one did not respond at all. All I wanted was to do some comparison shopping without investing a lot of my time on interviews and inspections! Spraying depends on the square footage of the condo. I don't understand why I couldn't get quotes. Brantley answered my question without insisting on interviews and home consultations. At this point, I don't care if their price is competitive or not, because Brantley is not trying to waste my valuable time.

If one of your criteria is selecting a vendor with great customer service, this is the place for…read moreyou. I spoke with John and asked if he serviced my area (south pasadena) and what I had found in my townhome. (1 bug) After our conversation I sent him a picture and he walked me through on what it was and what to do. Now mind you I'm not even his customer yet but he went above and beyond in helping me. Thats what I consider great customer service. I know if and when I need this service, he will be the one I'll be calling.

I wasn't sure if I needed service for kitchen fleas so I sent Liberty a message. John called back…read moreand was generous with his time in taking me through a list of steps I needed to take, as well as how to prevent the issue. Super helpful. Thanks John! Five stars.

Excellent service. I called around to several companies and the woman who answered the phones here…read morereally knows her stuff. I also liked that they have termatrac to see movements under the surface. Ransom is the service Rep who came out, and he was so kind and patient with me and did a thorough inspection. He is very knowledgeable too. I highly recommend this company.

I very much appreciate a next-day weekend appointment! But they were an hour late with no advance…read morecall. Not great. Also, it felt like the guy either forgot or blew off the one question I had. I'll give three stars because they did a lot better last time. This was 1-2 stars.

I am new to the world of drywood termites and also new to the world of mobile homes-- and they…read moredon't combine too well! I did my research, and Couch's came out on top (plus, a friend referred them). Their rep, Donnie, came out and measured and gave me a quote. IMPORTANT: most quotes you'll receive will likely be on the high side due to the fact that they sub the work out. Couch's does the tenting themselves, so not only are they more familiar with the work involved, you also end up saving $$$. Donnie was my point of contact and he answered all my questions (and I had many). He also provided me with the special bags to store my food items, and gave me tips on how to best prepare my home for treatment. (I was able to save a prized plant on the side of my house thanks to him not overlooking even smaller details.) After spending approximately 48 hours away, I returned to a home FREE OF TERMITES, with no issues whatsoever. This was a major deal for me and a huge pain in the a$$ and I'm glad I had Couch's to rely on.

We own a number of rental properties . Couches services all of our properties. We scheduled…read moreservice at a unit this morning where the Tenant named Tim reported an issue with ants inside. After the Tech left, Tim texted me an said what a thorough job the technician RJay performed. Tim was impressed by the examination of the property inside and out and the treatment application job the Tech did. Tim said that RJay found ant nests outside the house under the palm tree that were leading to the issues inside the unit. Thanks RJay and the Couches team as always!

Always here when expected. Service was friendly and thorough. Excellent communication.read more

Bugs do not have a chance when Beacon gets on the scene. Imagine living bug and pest free in…read moreFlorida, it is possible, but only with BEACON.

I started a Yelp project in order to price having my condo sprayed. I provided the square footage…read moreand zip code of my condo and asked for approximate prices. Only one pest control company actually answered my question. All the others, including Orkin, wanted to come and inspect my place before giving me a quote. This makes no sense to me. The cost of spraying must depend on square footage. To insist on a personal visit before quoting a price is just an opportunity for the company to use high pressure sales tactics. All I wanted was a quote. Didn't get it.

From the owner: With over 125 years of experience, Orkin is one of the longest-standing pest control companies in…read moreAmerica, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin's residential and commercial plans fit your needs. Plus, with our 100% satisfaction guarantee, you can count on us to get the job done right. Choose Orkin for a reliable, expert pest management company you can trust.