Excellent service. I called around to several companies and the woman who answered the phones here…read morereally knows her stuff. I also liked that they have termatrac to see movements under the surface. Ransom is the service Rep who came out, and he was so kind and patient with me and did a thorough inspection. He is very knowledgeable too. I highly recommend this company.

I very much appreciate a next-day weekend appointment! But they were an hour late with no advance…read morecall. Not great. Also, it felt like the guy either forgot or blew off the one question I had. I'll give three stars because they did a lot better last time. This was 1-2 stars.

Great communication. Showing up on time a big plus…read more Easy payment method highly recommend this company if there's any issues they'll come back as soon as possible within a day or so.

Rob was excellent. Provided continual feedback of status of the job. Highly recommend. Reasonable…read moreprice and timely execution of service.

If one of your criteria is selecting a vendor with great customer service, this is the place for…read moreyou. I spoke with John and asked if he serviced my area (south pasadena) and what I had found in my townhome. (1 bug) After our conversation I sent him a picture and he walked me through on what it was and what to do. Now mind you I'm not even his customer yet but he went above and beyond in helping me. Thats what I consider great customer service. I know if and when I need this service, he will be the one I'll be calling.

I wasn't sure if I needed service for kitchen fleas so I sent Liberty a message. John called back…read moreand was generous with his time in taking me through a list of steps I needed to take, as well as how to prevent the issue. Super helpful. Thanks John! Five stars.

We contacted Tampa Bay Pest Pros and they were very responsive to our needs. Brian explained the…read moreservice and was able to send someone out within 48 hours. Their prices are comparable to other businesses that arent as responsive. Everyone was courteous and on time which is always helpful. We've setup a quarterly service.

Brian and his crew were fast, professional, and reasonably priced. Brian took the time to explain…read morethe best course of treatment to me and outline where my prior provider had fallen short. It was less than 24 hours from when we first spoke to when the job was completed. It's nice to see that some companies still know how to treat customers... thanks so much Brian!

The tech was courteous and very knowledgeable. He carefully analyzed evidence of a pest. He…read morelistened to concerns and explained findings.

We have used this company for almost 2 years and could not be pleased…read more They come over and spray at various times throughout the year and the 2 things that stand out about them is their great customer service and their professionalism. When they say they'll do something, they'll do it. For example, I called this morning about a potential issue in our house and about 5 hours later, a rep came and did a thorough inspection. I highly recommend this business.

Always here when expected. Service was friendly and thorough. Excellent communication.read more

Bugs do not have a chance when Beacon gets on the scene. Imagine living bug and pest free in…read moreFlorida, it is possible, but only with BEACON.

Updating this review due to the damage they caused to my personal property. I have spoke. To Jeff,…read morethe office manager several times who claims he has asked the owner to resolve this problem but after 3 months the owner still hasn't contacted me now has Jeff called me back. I would not recommend them anymore due to vandalism and terrible customer service. I am attaching picture of a worker who helped himself to the gas blower in my garage and then flooded out the engine and simply put it back. I also caught them on video breaking a wooden bench rocker. Instead of doing the right thing, the professional thing by telling me they broke it they just left it in a pile with no mention. Just trash people and trash company. Update to comments about bogus trip charges there weren't conveyed to me at the the time or service. Haha. Laughable. You can't add a bunch of charges to a bill after you go to a house, break my personal belongings and then get called out publicly with receipts. Hope any of you prospective customers take note on the unprofessionalism of this company. Another lie by the company. No one told me anything about these surprise charges before the service was rendered. This is the first time I'm hearing this as Jeff never told me about these during any of our multiple conversations on the phone. I'm adding screenshots of all the emails I have sent to their office asking to be compensated for the personal items they broke and never told me about. Let's see if Brantley P. offers to show any proof of what they claim.

I started a Yelp project to get prices for having my 750 sq ft condo sprayed for pests. Yelp sent…read moremy project details to 4 reputable pest control companies. Brantley Termite & Pest Control is the ONLY company that answered my question! Of the others, one wanted a phone interview before a home inspection, one wanted a home inspection with free estimates, and one did not respond at all. All I wanted was to do some comparison shopping without investing a lot of my time on interviews and inspections! Spraying depends on the square footage of the condo. I don't understand why I couldn't get quotes. Brantley answered my question without insisting on interviews and home consultations. At this point, I don't care if their price is competitive or not, because Brantley is not trying to waste my valuable time.

I was invaded by ants Thanksgiving eve. Darn things are everywhere and despite my contract I can't…read moreget any help until Monday. I suppose that's reasonable given the holiday however the person who answered the 866 number had the personality of a corpse. They sounded like they wanted to be doing anything but answering the phone. At least be a little friendly with someone dealing with a problem your business services. This is the face of a business whose contract I will likely not renew.

Very impressed by work done on my house for an exclusion. Fair priced and on top of appts. Much…read morebetter than I can say for other pest control companies I've used with extremely rude service and can't show up to appts on time.