He honestly told me that the pest problem was not what I had thought it was (making me much…read morehappier).

sal has been amazing taking care of the pest under my house and in my house the nicest person…read morecaring and checking up on me daily. I can't thank him enough. He's amazing. He does an excellent service and I would've recommend him to so much.

spoke to a nice lady on the phone made an appointment for the following afternoon. they never…read moreshowed up or even called. quite frustrating, considering I chose them based on yelp reviews, moving to other companies for help with my termite issues.

Wonderful service! They go above and beyond. Mauricio and Tyler were so understanding, helpful and…read moreeffective. Appreciate so much and highly recommend this service!

We contacted Tampa Bay Pest Pros and they were very responsive to our needs. Brian explained the…read moreservice and was able to send someone out within 48 hours. Their prices are comparable to other businesses that arent as responsive. Everyone was courteous and on time which is always helpful. We've setup a quarterly service.

Brian and his crew were fast, professional, and reasonably priced. Brian took the time to explain…read morethe best course of treatment to me and outline where my prior provider had fallen short. It was less than 24 hours from when we first spoke to when the job was completed. It's nice to see that some companies still know how to treat customers... thanks so much Brian!

Great communication. Showing up on time a big plus…read more Easy payment method highly recommend this company if there's any issues they'll come back as soon as possible within a day or so.

They emailed that they would call me and never did...Do not post that you will do something and…read morethen fail to do it...

Dion is the best! He provides an exceptional service and I can always be assured that I won't be…read moreseeing any bugs in my home! He is great at communication and offering suggestions as well. Grateful to have him servicing my home annd yard and keeping it bug free!

Scott did an excellent job meeting our home's needs for pest control. These guys go above and…read morebeyond. I have recommended them to family and friends.

Don't ask for credit card information before you even step a foot on site. Makes it seem like a…read morescam. Don't ask for credit card information before you even step a foot on site. Makes it seem like a scam.

1. I asked to show up during the time when my help will be there, because I was bed ridden and…read morecouldn't open the door myself. They showed up three hours after my help left. 2. Then they reschedule it twice last minutes, wasting my money because my help has to stay and wait for them to show up. My help was paid hourly. 3. Finally they serviced the house, but a week later the ants were and still are in my house. 4. I cancelled the services. 5. They send me the bill for the services, they didn't provide, blaming me for not being home. In the reminder letter they indicated one time, but they never showed up in that time frame. I have all the emails. 6. They are still coming, although I cancelled the services in November. 7. I spoke with the admin, and that witch yelled at me. Again. I have all the emails, which I'll be forwarding to BBB.

Love the team at TAPS! Had a pest issue and Ronald and his team took care of everything…read moreprofessionally and did the job right.

We have been using TAPS PEST CONTROL for the past year or so, and I can say that we plan to stick…read morewith them. We live in an area that is prone to ants and roaches. Every time we have a problem inside, they respond promptly. Our service tech, Jason, has been quick to reply and is polite and does a good job every time. We have the bi monthly service and I would say it's definitely worth the money we pay.

Updating this review due to the damage they caused to my personal property. I have spoke. To Jeff,…read morethe office manager several times who claims he has asked the owner to resolve this problem but after 3 months the owner still hasn't contacted me now has Jeff called me back. I would not recommend them anymore due to vandalism and terrible customer service. I am attaching picture of a worker who helped himself to the gas blower in my garage and then flooded out the engine and simply put it back. I also caught them on video breaking a wooden bench rocker. Instead of doing the right thing, the professional thing by telling me they broke it they just left it in a pile with no mention. Just trash people and trash company. Update to comments about bogus trip charges there weren't conveyed to me at the the time or service. Haha. Laughable. You can't add a bunch of charges to a bill after you go to a house, break my personal belongings and then get called out publicly with receipts. Hope any of you prospective customers take note on the unprofessionalism of this company. Another lie by the company. No one told me anything about these surprise charges before the service was rendered. This is the first time I'm hearing this as Jeff never told me about these during any of our multiple conversations on the phone. I'm adding screenshots of all the emails I have sent to their office asking to be compensated for the personal items they broke and never told me about. Let's see if Brantley P. offers to show any proof of what they claim.

I started a Yelp project to get prices for having my 750 sq ft condo sprayed for pests. Yelp sent…read moremy project details to 4 reputable pest control companies. Brantley Termite & Pest Control is the ONLY company that answered my question! Of the others, one wanted a phone interview before a home inspection, one wanted a home inspection with free estimates, and one did not respond at all. All I wanted was to do some comparison shopping without investing a lot of my time on interviews and inspections! Spraying depends on the square footage of the condo. I don't understand why I couldn't get quotes. Brantley answered my question without insisting on interviews and home consultations. At this point, I don't care if their price is competitive or not, because Brantley is not trying to waste my valuable time.