Second time I wanted to use lightning phone repair. Called first and discussed my broken iPad…read moreglass. He asked a bunch of questions and said it would be better to replace However the iPhone glass case was replaced the same day after a call and his price was in step with other stores The value was he was available and a nice clean environment. Pleasant customer service

I dropped my Samsung one too many times and was torn between buying a new phone or repairing the…read morescreen. I decided to go with a repair--supporting local businesses is what it's all about--and I'm really glad I chose this shop. The owner, John, was super professional, and as the name of the shop suggests, their service was lightning fast. My phone looks and works like new again. Thank you for the excellent customer service and quality work--I'll definitely be recommending you to others!

I do know why I'm barely typing this out but I went to this store cuz it the only one in town and I…read moregot a game form there and got home to play it and when I tried to i found out that the game was broken and at that point I couldn't call as it was closed and then I forgot to call and I wasn't able to go to the store as I lived far away and when I was able to go to they didn't take it back so 50$ I wasn't a to get back as a store how can you sell a broken game and then not give a refund don't go here

Was traveling through Willits and came across this store with my kiddos. Best game store I've come…read moreacross! Great customer service, good selection of games, plushies, and Funko pops! Wish this were closer to our home.

Cracked my iPhone SE screen over the weekend and needed it repaired. They gave me an estimate of…read morethe time and money, and they delivered as promised. Plus they were about $20 cheaper than the competition ($135 v. $155). Highly recommended!

My iphone7 was boot looping after a battery and port replacement I had just completed…read morepainstakingly. Super worried the chip needed a reball job. These guys totally know their stuff and helped diagnose and replace the port Which now works great. Thanks guys super appreciated!

Went to have my iphone 13 pro battery changed, everything went smooth, both gentlemen were very…read moreprofessional, took the time to explain the process to me and got it done in a timely matter.

Excellent service! Highly recommend. I've unfortunately broken two Apple devices in the last 1.5…read moreyears and each time this business owner has stepped up and saved the day. I've had a broken iPhone screen, AND a broken Apple ipad charger port that needed to be fixed. I'm so thankful for this affordable, fast, friendly and knowledgeable service offered here at this location. Prices can't be beat. Thank you for all the help, much appreciated!

Great place. Totally recommend. I brought in my dropped acer…read morespin and they did the best they could but it turns out the way it was built prevented them from being able to repair it. So they didn't charge me labor. Very happy with their service and Communication. Not their fault the laptop i have had built-in planned obsolescence.

I have been pleasantly surprised at the level of expertise, professionalism, and personable help…read moreprovided at MacDaddy. He knows his stuff and is nice to his customers. I went to him about four years ago he helped me solve my problem and informed me on how to decide which printer I should buy with pros and cons. Then this August 2023 my other half and I went to him since she wanted a Macbook to take with her when she travels to Norway in September. He first determined the uses she needed and didn't need and gave her his take on which one she would be happy with. Then he proceeded to help us make the purchase (through Costco) and will help us set it up and give her lessons on the basics, Wow! Both Best Buy and Apple were iffy about scheduling that sort of thing and had very poor flexibility in scheduling that--plus that would have meant a trip to Santa Rosa. I don't always give "glowing" reviews but feel this one is deserved and we are lucky to have MacDaddy in Ft. Bragg.

Buyer be where, there phone cases are over priced as shit. The phone case broke with one drop…read more Service is okay, but everything is overpriced and low quality.

My iPhone battery was at 70% efficiency. I called Justin and he walked me through the logistics…read moreover the phone. I was to drop it off in a few days because of my schedule. I paid in advance to hold his last battery for my model. When I did drop it off, I was without my phone for just over an hour. It's like getting a new phone for less than $100. The entire process was perfect!

A newer location for this new chain. Great selection and staff making a better experience than…read moreBabbages or Game Stop. Visit them for your gaming but also your computer needs. Great prices and value.

staffed by most thoughtful, knowledgeable, resourceful, efficient,caring team members. between the…read morefort bragg and ukiah stores, they expedited and resolved my i-phone issues. after a long drive, i am glad i went to them! very grateful! efrain

The woman who helped me was a very pleasant and friendly lady who answered all of my questions with…read morea smile and was just overall and very friendly person. I needed the screen replaced on my iPhone and was close to thinking y was gonna be about $100. She quoted me $70 and a 30min repair time. Due to my restlessness and growing thirst it wandered over to the market in the same parking lot for a drink and sat in the car for a bit longer than the overall 30min probably, but when i returned she only charged me $60! I ended up buying two cute little keychains for $10 to make it up since t was such a great experience and unexpected surprise discount. The phone works great again (thank god and yay finally!) I'm very pleased with my choice to keep checking in and see f I could make it by when they were actually open! I have a laptop charger port issue they said they can probably help with and I will definitely be going back when I'm ready to do that next! Thank you for your help here!!

My cellphone charging port was dirty and clogged, making it hard for my charger to connect. I…read morebrought it in to GSM Mobile Repair, and it was diagnosed, cleaned, and fixed within 10 minutes, for a very reasonable price. When my phone acts up, I will be sure to take it here again. :)

Overall, I had a fantastic experience. I brought in my Asus Zenbook because a few of the keys were…read morenonfunctional. I was quoted $150 (plus tax and merchant fees) to diagnose the issue. That price felt reasonable, so I asked what exactly it included. The policy was explained to me along the lines of: "We can usually cover the cost of parts within this price, but occasionally there are outliers where additional costs may be necessary depending on the repair." Honestly, I found that even more reasonable. We live in a world where tech manufacturers care less and less about repairability and seem to believe you're better off just buying a new device instead of fixing the one you have. Asus itself charges a minimum diagnostic fee of $99, and that doesn't even include shipping. At that point, I can only imagine what the communication and turnaround time would look like. After a few days of diagnostics, it was explained to me that I would need a new keyboard. Most of the keys simply needed a little work to get functioning again, but unfortunately my "C" key was completely done for, which was obviously out of their control. A replacement keyboard was ordered from a relatively local supplier, but it arrived defective, so we had to pivot to another option from China. What really impressed me was that they returned my laptop to me while we waited for the new keyboard to arrive. That wasn't even something I had considered as a possibility. Even though the repair wasn't complete yet, I greatly appreciated being able to use my laptop in the meantime. That is absolutely not something you'd get from the manufacturer. The estimated arrival time for the replacement keyboard was about a month, but it actually showed up in only about two and a half weeks. I was psyched. I dropped my laptop off in the morning right when they opened, and it was ready for pickup by the end of the same day. Best of all, I was told there would be no additional charges beyond the original quote. Both of the gentlemen behind the counter were thoughtful, considerate, and professional throughout the entire process. The pricing was highly reasonable, the communication was excellent, and I got my laptop back in perfect shape in a timely manner. Highly, highly recommend.

Love this business extremely helpful and pleasant to deal with. And fair pricing. Location is good…read moreas well

These folks try- but fail often. The worst incident ever is right now: internet service has been…read moredown for 5 days, their customer contact phone line appears to be either disconnected or inoperable, one cannot even email them. And yet they are continuing to bill even while providing no service or customer support. If nothing else send a status update to your customers.

Worst internet service ever. They charged me $200 for breaking the contract after 5 months. I…read morenever signed a contract or knew about the termination charge.