Great shop and great service. Dropped my Xbox and broke the fan and he fixed it within a day.read more

Reached out via their messaging system and received a quick and detailed response…read more He was flexible with my availability and fixed my charging port faster than I was expecting and a fair pricing. Will be returning for any future repairs. Thank you Luis

Xavier was awesome, and $25 cheaper than the mall kiosks for iPhone screen replacement. My new go…read moreto place!

Kinda a crap place not gonna lie. Got my phone display screen replaced and it kept giving me…read morewarnings that the products used were foreign and then my phone just ended up shutting off completely after some time. Disappointing and overpriced for cheap disingenuousness Apple products.

Friendly service, was able to work with my schedule. Their location has moved so call ahead first.read more

They are way cheaper and helped me save 50 dollars and did super good on the repairs.read more

Yo! My mom had an iPhone 6 not turning on for over a year now. She was so disappointed she couldn't…read moresee the pictures of the family and everything else she had saved on the phone. We didn't know where to go but then found out about reconnect repair in tacoma mall. They just opened up but these guys went the extra mile to fix the iPhone. They replaced the charging port but the phone still didn't turn on, then they did more research and fixed the issue but the price never went up even though they did double the work. My mom is now happy the iPhone works. thank you for the great service guys! Even my buddy who works at apple told me that the apple store in the mall refers customers to reconnect repair if apple technicians can't fix the issue. Now that's gotta mean something, these guys know what they're doing!

Unfortunately we all been there before where we had a drunken night and accidentally drop our…read moreiphone and the screen cracks. They can easily fix your phone screen here, quick and best price around, compared to Apple stores. I was searching online and happened to find this place. I would definitely recommend my family and friends to go here if they had any phone issues.

Jay was exceptional. He provided great quality, speed and precision and his 18 year experience in…read morethe business is clear. I went to another nearby screen repair place that was $10 less but took hours to fix and I had to go back twice. Immediately my cell phone felt brand new again after Jay's work. If you are looking for cell phone repair this would be my preferred place to go and Jay answered the phone twice for me and gave great customer service. (They are located next to h and m and Victoria secret at a kiosk). I hope I don't have to go back but if my cell phone breaks again there is no doubt this is where I will go!

I've been to this place a total of 3 times and have paid good money for a new screen and a new…read morespeaker phone on my iPhone 11. Probably nearly $300 now. Worst quality screens ever. They don't work and they pop off like pop rocks. Never come here it's not worth the scam or the money. They try to sell you extra things as well when you are firm that you don't want anything besides your screen fixed. He has terrible customer service and tries to over sell you. DO NOT GIVE THIS MAN MONEY. HE treats his apprentice/assistant like shit too. You're better off ordering the screen yourself on Amazon and it comes with a kit to fix it yourself.

Great communication, fair price, prompt return of device. Very friendly and helpful. We will use…read moreagain if we ever need a repair

I was so pleased with my transaction from start to finish. I sent a message by text that was…read moreresponded to very quickly went next day. Pulled up to owners home (hone based) texted I had arrived (no appointment) came out spoke to me and he already knew I needed cracked screen replaced, within 30 min phone was done. It was less than 30 but close. Paid by card and was on my home. Owner was knowledgeable, professional. He even put a new screensaver on for me. I was very pleased with my service and highly recommend the service.

Older Korean gentleman who knows his stuff and cost is less than all places I've been to. He was…read moreeven kind enough to not charge me for 2 cases and 2 temper glasses I needed for my iPhone 6''s that my kids broke. Really quick service he's funny if you understand broke English..reminds me of my own uncles. I'm a repeat customer after today

Rude and dishonest. He's not afraid to hang up on a customer either.read more

Lakeland Hills and Puyallup River Road locations are the worst customer service I've ever…read moreexperienced. Sydney, Jack, Dave and the district Veronica K. have zero accountablity when it comes their job. Zero loyalty to their customers who pay their paychecks. they dont do there job right, I highly recommend ONLY go to the regular Corportate Verizon stores for the staff at coporate stores as they are more friendly & professional and they have more knowledgable of what they are doing. Too many times of bad experiences with both locations. Not to mention Victra's response is the exact same robotic response to everyone who has left a bad experience review. LOL.

I was told the phone I bought was free with a three year plan. I'm paying 5$ a month for it. I…read morewould get a 35$ discount for buying add ons. I didn't, had to go back to the store to get that. I would get Hulu ESPN+ Disney+ free for a year, I didn't get that. I had to have the 90$ a month plan , I didn't need that, could have gone with the 65$ plan. My WiFi would be 35$ a month, was charged 45$ I went to the corporate store and was told there was nothing they could do as this store was a dealer. Told my plan would be around 120$ a month, billed 200$. Basically lied to about everything.