Bruce went over my iPad with me and pointed out the issues and gave me a quote. Then he advised me…read moreNOT to fix the iPad, but rather buy a new one based on the expected result of the repair. He then gave me several recommendations about how to optimize the performance of my iPad. He spent about 20 minutes with me, all while knowing that he was not going to get paid for the value that he was providing me. He was generous, knowledgeable and nice. I was very impressed. Many thanks

They BROKE my phone!. Came here with an iPhone 16 Pro, my…read morescreen was aftermarket so I wanted to get something nicer. Mind you my screen fully worked going into it. I asked if he had screens for it, he said yes and it would be $360 and 30 mins. So I shopped around for 30 minutes and when I came back he said they didn't have a screen for it after all. But while opening my phone he damaged my current screen rendering the touch functionality useless, and said he wouldn't cover damage to the screen. Damage he did! I would not take anything here. Unprofessional phone breakers!

From scheduling an appointment to fixing my TV, they were great! Very knowledgeable and…read moreprofessional. LG OLED TV experienced a panel issue and RAM TV scheduled, ordered the parts and fixed my TV. Thank you!

Unfortunately, they could not offer a cost effective repair for my TV (not their fault). However…read morethey were great to deal with and would recommend.

They fixed my phone in 45 minutes (had to replace the charge port on my iPhone). I did some…read moreshopping and came back, good as new. They also provided great customer service. I received some great advice on how to prevent the same problem from happening again. He also checked the battery (no charge) and gave me advice on how to extend my battery life. Will do business with them again.

My husband and I have used this companies services whenever we need our phones repaired. They are…read moregreat at troubleshooting as well as phone repairs. They always explain their repairs and guide you in a better way to use your phone (ex battery usage etc...). We would both highly recommend.

Chris was AWESOME! Smart, focused, patient and conscientious!!! I am so proud of his advice for…read morethe perfect printer and his stellar installation!!!!!! I would not hesitate to recommend him!!!

Flawless experience with a very frustrating issue with a personal laptop. Chris set up a prompt…read moreappointment, reviewed the process and costs, then fixed the problem ahead of schedule (same day, and a Friday, to boot) while remaining within the one-hour diagnostic fee. I recommend this business with no reservations.

These guys are awesome. One of the ps5's started just shutting down intermittently and so we took…read moreit in in the hopes that we wouldn't need to replace the console outright and they knew almost instantly what was causing it (known problem in the earlier manufactured versions) had it back in two days with no reoccurrence of the problem. Couldn't be more satisfied!

My personal experience with fast lane is not what I want it to be. I have gone to them thrice now…read morefor a similar issue with a similar device (twice with the same device unhonored). one device was one upgrade from the next but the price range for repair was atrocious. Also I wasn't provided receipt after service. I was also charged an " Express service" type of fee for a repair that was not only "mis-re-paired" but also wasn't done properly within the obligated amount of time for "said spectacular" service to payment. I now have paid multiple times for a phone "repair: that results in me having a dysfunctional phone that likes to have a phone that likes to freeze and go to go black screen on me, I will go to the store tomorrow 3/6 and update my experience but at this point im less than optimistic about it going well with dewlaign with expenisvie gadgets that thewy apparently arent as savy as claimed about and having given no receipt. (will update if they handle it honestly )

Repaired my TV. On time. Estimate and final price were the same. Would certainly use him againread more

Called him , told him problem, he said come in Ill have phone…read morefixed in 10 min. The man did not lie , my phone was up in running in less then 10. I would highly recommend. Also the price was very fair.

They fixes my iphone x screen in 10mins. I also have one year warranty on my phone screen from cell…read moresurgeon. my phone works well. thank you guys

I had a horrible experience here. I brought them a memory card from my Sony camera. It contains…read moreover 2000 photographs from five countries including war zones with machine guns, etc. It was very important data to me. I could not see the files on the card so I brought it to them and before I brought it to them, I read online that no data recovery company should work on the card itself, But they should image the card and work on the image of the data. That way they cannot possibly screw up the original data. There's also a place to click an SD card with a little lever on the card so that it cannot be over written. Which I did. When I brought them the card, they charge me a diagnostic fee. I told him how important the data was to me, and that they should not work directly on the card. They told me that they understood and would not do so. About a week later they called me and told me they could not recover data and gave me information on another data recovery place With a special code I guess for a kickback. Instead, I took it to another data recovery expert. And they assured me that there was nothing wrong with the card and that they could have recovered any files from it, but they could see that the previous company had over written the card and reformatted the card during the period when they had it. Basically, computer, genius wiped off the contents of my card, even though they had told me that they would not work directly on the card. This is a devastating loss for me personally And represents months of lost work in thousands of dollars of lost images. So I called the owner to tell him what happened so that he could improve his business and maybe not cause thousands of dollars of damage to other peoples data. All they need to do is not work directly on the card. I thought it was a professional courtesy to call the owner to help him improve his business, and that it would be better than leaving a bad review online. I was told by one of the techs that he was busy so I left my name and phone number for him to call me back. Much to my surprise he called me back minutes later screaming at me on the phone. I said "Why are you yelling at me"? And he replied "because you want to loan me money". I said "no I don't". I called to talk to you about a problem at your store. To which she started yelling again. He was completely unprofessional and hung up on me. he never asked what the problem was nor would he let me tell them. I had been very polite to the tech I had spoken to. And I'm a polite person in general. I just felt that when something so bad is done by a business they should know about it. I asked to speak to the owner, because the mistake that was made is a mistake of processing policy at the store. It's the owners responsibility. I don't know if I've ever experienced as dysfunctional a business or as rude a business owner.. But I estimate the loss in my data to be worth about $10,000. I did not want to post a bad review on Google, so I called him directly so I could explain to him the problem so that he could improve his process to avoid doing this in the future. But it looks like they will continue to do this. There is just no excuse for treating customers this way.

The Geek Squad told me this was likely a motherboard and to expect approximately a $450 charge. I…read moretook this to A Computer Genius and these guys ARE AWESOME. $149 dollars later, I received the laptop back the same day I turned it in. Works like a charm. They performed a diagnostic and soldered on a new USB-C charging port. No data loss, no hassles, no problem. Have read "some" of the reviews here but from experience here ... if you go in with realistic expectations, communicate exactly what the problems are - this is the team. They've been here for 25-plus years! You're asked to pay a small fee up-front to help cover the diagnostic, and they'll give you an honest assessment and ask how you want to move forward. I'm not sure anyone can reasonably ask for more. Great job - this was my 4th (or so) repair and you'll always get a straight answer.