I am a premium Geek Squad customer. Last year at the Cape Cod mall location I had a HORRIBLE…read moreexperience with Geek Squad and one staffer in particular who's ability to interact with patrons was akin to a fish out of water. If he worked at a funeral home he'd have been less helpful than the deceased. However, tonight at around 7-8 pm, on 8/12/2026, I had a wonderful experience. All my questions and needs were tended to in a professional, efficient, friendly, attentive and timely manner. I believe in taking the time to recognize when an employee goes above and beyond, especially when no one is looking. Alyssa was the staffer's name and she was awesome! So much so that's it's very difficult to envision her as on the same "team" as that other employee. I hope Alyssa's boss reads this. She needs to be recognized and rewarded immediately!!!

They don't make it easy doing business with them. I went in to the Hyannis, MA store and spoke…read morewith a knowledgeable salesperson and received a quote. I wanted to purchase some of the items in the quote and ask about the condition of the items which was open box. There is NO WAY to speak of a salesperson on the phone. The store's phone goes to a central "virtual" center who knows where. They can't or won't contact the store. And neither will the chat folks on their website. Also, the website indicates that sales staff does not earn commissions, but they do earn kickbacks from the companies they represent and you're steered to that particular salesperson's brand.

TLDR: We walked in ready to buy any laptop they had from a list on Buyer's Guide... Employee tells…read moreme "I'm not going to look up models all day" After literally "helping" me for less than three minutes and looking up one model prior to that. The store was DEAD buddy! You were literally standing doing NOTHING watching us browse laptops for longer than you 'helped us'. FULL STORY: Went there to buy a new laptop with my mom. I had a list with me of the best laptops under $500 from Buyers Guide. The store was dead with employees standing around doing nothing. After looking around at the laptops for a while and making it obvious we were looking for some assistance. An employee comes up to us and asks if he can help us. I ask him if they have a certain laptop in stock from the Best Laptops Buyer's Guide list. Instead of trying to look it up he starts asking me what I am looking at... (like what does that matter? Do you have what I want or not?) I ask him again if he can just see if they have stream brightview laptops in stock. Almost annoyed he looks it up and says they don't have it but they can order one. I ask him for another model on the list and he again starts asking me what I am looking at. I tell him it's a pc list of budget laptop's. Then he wants to see my phone and after looking at it instead of trying to help me look up the model I asked for he just tells me that laptops like this are over in their value section. He tries to tell me that the list I am looking at could be three years old and they have newer models there... I tell him the list is from this month.. then he tells me anything they have will be out so I can just look at them and I point out that none of the laptops in the value section even have model names on the information cards. I say, "what model is this" and the guy obviously has no response. So I ask him again can we look up a specific laptop to see if you have it. He starts telling me "I'm not going to look up models all day" After literally "helping" me for less than three minutes and looking up one model prior to that. We literally walked out telling him sorry he can't be bothered to spend another 5 minutes helping us (AT HIS JOB that he GETS PAID TO WORK AT... MONEY THAT COMES FROM CUSTOMERS whom he CAN'T SPEND ALL DAY HELPING because STANDING AROUND DOING NOTHING IS A BIGGER PRIORITY AND LESS OF A HASSLE) Excuse me? Clarification Question... By, "You can't spend all day" did you mean the 8 hour workday or the time after your shift? Go back to standing at the front doing nothing. You suuuure earned that paycheck today (sarcasm) and Best Buy lost a sure sale because of it. What an absolute joke. No wonder people would rather order on amazon than get this type of in-person "customer service" Best Buy is DOOMED

Best Buy the absolute worst customer service that you could ever experience. You set an…read moreappointment up they don't show up. They don't even call.. It's the most ignorant run company I have ever dealt with. There are major box stores that are closing. I certainly hope Best Buy becomes one of them. They don't deserve to even be open to serve the public with a retail store...

I used to love all the targets, but service has gone downhill a bit. They threw my bags in the car…read moreand eggs broke due to this. Target was nice enough to take care of this in the app, but it's still a problem that can be fixed at the employee level. Store is always clean inside. Prices have gone up a lot in the past few years and the clothing styles haven't been right in regards to sizing and fit. I frequent target far less than I did a few years ago.

While I am a huge Target fan, I wasn't all that impressed with this one: yes, the parking lot is…read morehuge (compared to the ones we have in/around Boston) and the store is well-lit and clean, but the two employees I encountered were just kind of "meh". I had one item to return, stood at the return desk just watching two male employees in the (sort of )back area off to the side talking and just couldn't get their attention (honestly, I should have just walked back there). When they finally came out, I said hello and they just shrugged.

Jenn at the pro desk went way past just being helpful to help figure out what was wrong with some…read morefence pieces and Gwen is always super pleasant at the checkout

Scheduled deliver to home. Website says delivered. Their pictures as "proof of delivery: show item…read moresitting in Home Depot parking lot where I bought it. Impossible to get through their phones. Staff ranges from very good to clueless. Delivery finally completed 5 hours after they initially reportedly completed it, with great effort and patience on my part, just minutes before I need to leave for a lengthy trip.

Tim has an easily accessible store front in downtown Bourne . Tim has done work for me for many…read moreyears . He has fixed lots of my family's lap tops and cell phones . Tim has recently built me a top of the line website . Great job all around on all our tech needs. Good trust worthy place to do business with . Tim is great at getting back to you . He keeps you updated on our tech projects . Smart man . I highly recommend computer consulting.

great service! always responsive & solves issues. Thanksgiving you for your repeated help &…read morepatience.

The people in the Wareham print shop are all excellent, hence the four stars…read more BUT --- the poster prices have gone up twice this year. An 18x24 used to cost about $17. Now - $25!!!! So, I go to nearby Walmart and for $17 I get an actual 18x24 PHOTO in an hour or less.

The service in the print shop is excellent. Great staff. Friendly and capable service!read more

The rep didn't tell me about the $35 transfer fee. Needed…read morehelp getting the app to work- had to change password 8 times and then rep handed me the phone and said one more time would lock me out. Needed to change to Verizon for internet, now being charged $60 for service being advertised for $35. Had to wait two weeks without home internet to get it connected for $100. This Wareham store is a Verizon direct store, the one in Plymouth is a subcontractor and appears much more able to troubleshoot. Unfortunately if you work with the Wareham store they won't touch your phone. Avoid Verizon if you can , if you have to work with them be careful.

Went in to purchase a new Ipad for school and the service was great. The salesman was training a…read morenew associate and was able to answer all questions and finish my transaction with no problems. The fact they put my screen protector on for free with no imperfections was great. Very happy with my service while at this location.

I highly recommend A+ repairs to anyone in need of service on their device. AJ is efficient and…read moreextremely knowledgeable in this field. Very reasonable prices. GCamara

Best business here, always fixes the unlocks, and best screen repairs.read more

For one I cancelled policy after having a very bad experience with your falmouth store after over 2…read moreyears , so I walked one store down to at&t n bought two brand new apple phones a 15 n a 16 over a year ago n pay the same amount with 2 new phone aswell as u ignored my Canton n still bill me

Watch this location - Erica refused to assist long time disabled customer I went in 40 mins prior…read moreto closing to assist - would not accept payment,print an account statement point blank ?!? Proclaimed she had to "lock the door at 6:30 (when location closes at 7:00) and could not help us as she had two other customers in the store ...she desperately needs managements attention