They have had a clock of mine for the better part of a year and every time I call "it's almost…read moreready". Now no one answers the phone and the message box is full.

These guys converted an old industrial electric clock to battery-powered for me. They did a great…read morejob, included a 1 year warranty, and were also incredibly reasonably priced!

The owner John Hutchinson is unprofessional, rude and his service is overpriced. He told me he…read morewould never work on my clock again, after paying him over $500, breaking his agreement of a one year warranty on services based on my political affiliation.! Stay away from this pitiful man and his business!

John was so professional. His shop is meticulous. He repaired our wall clock which is working…read morebeautifully. Highly recommend.

These people are great! We have a 30-year-old grandfather…read moreclock that was not chiming. I called Gorman Clocks and they got right back to me. We scheduled a date for them to come to my home and look at the clock. Mike Gorman showed up right on time. He took the clock apart and repaired the clock right on the spot. He took the time to explain the problem and what he was doing to fix it. He worked on the clock for about 1 hour. My clock was up and running great. Mike even took the time to call me the next day to ask if there were any problems. The clock sounds great and keeping excellent time. It was very evident that Mike knew the clock business. I would HIGHLY recommend Gorman Clock to all my family and friends. They are very courteous and professional. H. Melo, East Providence, RI

they are miserable and take forever, it's been 3 years and I'm still waiting on my clock!! don't…read morego to them there is plenty other options

5 star experience. I was looking for a jeweler for my fiancee. I looked online for rings; no luck…read more I looked at mall jewelers; no thank you. I had a friend of mine tell me that her fiancee got her ring at Baxter's, so i put that feather in my hat. I "snuck out" and went to Baxter's thinking I was just going to inquire about a ring but I ended up walking out with a slip and a down payment on a ring! The staff at Baxter's couldn't of been any better to me. They had beverages, a cozy couch to sit on, and most importantly WORKED WITHIN MY BUDGET. I was looking at a princess cut ring, but it was WAYYY out of my budget. Fortunately, the awesome people at Baxter's got a smaller diamond from the back and even let me use the glasses to inspect the diamond as they explained it to me. There was no "shadiness" with them. They really put me first. After I proposed to her, we went in and got her ring sized to fit. They're customer service was just like when I went in and they adjusted her ring for free. We'll be getting our wedding bands here too...If you need a jeweler...Baxter's got your back.

Baxter's is by far the best jeweler! Paul has helped us a few times, spending time with us and…read moremaking sure we could get our repairs done in a very timely manner. When they clean my rings, they sparkle like new! Mike has also been most helpful. Not only is it absolutely beautiful with amazing pieces, but they make you feel like a valued customer every time! I wouldn't go anywhere else!

Dropped off a clock for service. Nice shop very professional. Works on a wide range of clocks…read more Expect a couple months for service to be completed. Good selection of antique clocks for sale in front of shop. Two individuals performing service. Strongly recommended.

I inherited a family heirloom grandfather clock that says Dublin 1824 on the clock face. It ran…read morefine for 15 years after John's Clocks (now retired) got it running back in 2009, but it had taken him one overhaul and 10 follow-up visits to get it running smoothly. Fast forward to spring 2025 when I tried to adjust the timing myself and ended up breaking a part. Based on John's recommendation, I called Phil who picked it up and had it at his shop for several months. He had to manufacture a part as well as make numerous adjustments. It took several more home visits and another stay at his shop to finally get it running smoothly. Phil's price was reasonable and although it took a while to get the clock perfectly balanced, he always made it clear I could keep calling him back until it ran smoothly. To other customers, I would say to keep in mind this is not like a 2-hour engine tune-up, especially for grandfather clocks.

I submitted my Lumnox Navy Seal watch for repair. I obtained the link to Saltzmans Watched from the…read moreofficial Luminox website. I dispatched the watch via UPS and paid the $35 fee for shipping and assessment. The only required repairs were a battery replacement, band replacement, and inspection. I did not receive any confirmation regarding the watch's arrival. After contacting the store via email, I received a response. Subsequently, I received a message indicating that my watch was too old and could not be repaired. I had only requested a battery replacement, but they informed me that they could not open the watch. No email or message inquired if it was acceptable to replace the battery without guaranteeing water resistance after the repair. After several emails and no response, I had to contact the store. I was informed that the watch would be returned without a new battery. I could have saved over a month of time by visiting a local store and having the battery replaced in approximately two hours. However, I believed this was the most appropriate place for this significant watch to be repaired. The sole reason this review does not receive a one-star rating is that I received a refund for the $35. However, upon receiving the watch, I discovered that the band was broken. I can assure you that it was not damaged during transit. Additionally, I found another review of a watch that was returned with a broken band. I strongly advise against sending your watch to this store. Instead, shop locally and have repairs performed. At the very least, there will be some communication. I understand that this is an older watch and may not have significant monetary value. However, it holds sentimental value for me, and to have the watch and myself treated this way is unacceptable.

I worked with Sue B who kept me in the loop. Got my watch back when promiced and could not be…read morehappier. Well done!

This place is great! My husband brought a pair of his great aunt's ruby earring here in 2012 to…read moremake into an engagement ring. They did a great job helping him select a diamond and to design the ring. I also got my wedding band at MRT's. It's a great local shop! My mother-in-law's wedding and engagement rings are actually also from here. What has impressed me most about MRT's is their customer service. When one of the tiny rubies fell out of my wedding band early on, they fixed it for free. More recently, I decided to get the wedding band and engagement ring fused together, so that they wouldn't rub together (the side wall of the wedding band was thinning from rubbing). I currently live in California and the price quote I got here for thickening the side walls and fusing the two rings together was $200 more expensive than the quote MRT's gave me. When I took the ring to MRT's, they gave me a price quote based on the time and materials to fix the ring. When they realized later it would take more time to fix the ring than expected, they kept the original price quote, rather than raising it, despite it taking more labor. I just received my rings in the mail from them and am thrilled with the result!

My girlfriend's Swarovski bracelet recently broke so I brought it into MRT to see if they could fix…read moreit. MRT is right by my house and my family has gone there for years. The woman was very unfriendly and told me that they couldn't help me, which is fine. However, when I was leaving I overheard heard her make a rude remark to an employee there along the lines of, "Why the f*** would he bring the bracelet here and not go through them (Swarovski) instead??" The whole encounter left me with a bad taste in my mouth. Before I contact Swarovski, I'm going to bring it to Gray's in Barrington. Those guys are super nice and helpful.

I brought my vintage Rolex Oyster Perpetual Datejust to Fred for servicing and he did an exemplary…read morejob of replacing the chipped crystal and making it look like it just left the factory. I highly recommend Delman Watch Service and will certainly have my collection serviced by Fred. It's a pleasure to deal with someone who is competent and also loves what he does.

Came here with my fam looking for a Rolex and the service was great, the owner is really nice and…read moregot right to the point. We ended up making a purchase and we were very satisfied.

I've brought a wide range of manual wind and automatic timepieces here - from 1940's era to late…read moremodel Seikos. The repairs get done quickly, at a reasonable price. How can you ask for more?