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    IHDLab

    2.8 (4 reviews)
    Closed 7:00 am - 12:00 pm
    Updated 2 months ago

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    7 months ago

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    1 year ago

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    Quest Diagnostics - Recent Blood Work at Quest Labs

    Quest Diagnostics

    1.7(185 reviews)
    5.5 mi

    This is for my most recent visit only, because I have definitely had less stellar visits before,…read moreand I've even seen staff yelling at customers. I've personally never had that happen, and my most recent visit was great. Scheduled my appointment in advance online. Checked in on the kiosk. There were probably 20 other people there, but since I had an appointment, I was 4th in line. Got called within 5 minutes. Stephanie was very polite and professional, even making friendly conversation. Got my blood drawn and was done in maybe 10 minutes total.

    My two (2) visits were more than two weeks apart; I had my driver's license and insurance card…read morescanned for a total of two times; I also had provided Quest staff with the "referral/order" paper that has my insurance information on it. But the information on Quest's paper document that their staff asked me to check showed VERY OUTDATED information. Quest needs to take advantage of the newly scanned information and newly submitted "referral/order" papers to correct their document in a timely manner. On 07/02/2026, I signed in about 1 hour before my appointment time scheduled for 14:40. The list of scheduled customers ranged from about 5 to 2. The standby customers were about 8 at the highest point in time. It was unfair that the standby and even some who just walked in got seen before I did. When I was called in, there was no standby customer left. UNFAIR; this is encouraging customers to walk in, instead of schedule an appointment time. The fair treatment in my opinion is to see those who scheduled their appointment first before they see the standbys.

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    Quest Diagnostics - Automated check in is fast and efficient.

    Automated check in is fast and efficient.

    Quest Diagnostics

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    IHDLab - diagnosticservices - Updated July 2026

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