The Ambiance was as it should be accept there were only 4 people in there eating besides us. Outstanding service by Bayleigh, but the food was a major disappointment. My fellow veteran buddy and I stopped by the IHOP on Hwy 74 in Rockingham around 1:30 PM to discuss some upcoming events. We had a really bad experience here in the past, but one of the servers, Bayleigh, was the sole reason we decided to give it another shot. Coincidentally, Bayleigh ended up being our server again today. Even though the restaurant was short-staffed--a cook actually had to seat us because he was waiting on the next shift--Bayleigh willingly stayed past her shift just to take care of us because she recognized us. Her dedication and customer service were truly 10/10. Unfortunately, the kitchen didn't match her effort: The Food Quality: They were out of ingredients for my original sandwich choice, so I went with the bacon, avocado, chicken sandwich on whole grain toast. My buddy ordered the beef Philly. Both came with onion rings, and I got a side of fries. Kitchen Mistakes: My sandwich was initially brought out missing the avocado, but Bayleigh caught it right away and had the kitchen fix it. When it came back, the chicken looked burnt, and the toast was so dry, hard, and over-toasted that it was literally falling apart in my hands--I had to smash the avocado just to bind the sandwich together. Inedible Saltiness: Worst of all, both of our sandwiches were so brutally salty it tasted like the lid fell off the shaker and dumped right onto the food. Neither of us could finish our meals. We ended up just drinking our drinks, paying, and leaving. Bayleigh apologized sincerely for the kitchen's mistakes, and she was easily the best part of the entire visit. Management really needs to address the kitchen staff and food prep, because servers like Bayleigh shouldn't have to carry the burden of a terrible kitchen. The 3 stars are for experience with the food. But Bayleigh gets a 5 stars review read more

My waitress Bayleigh was pleasant and my order came out fast and was perfect! The price was good and I love the new ice coffee

Stay away from..the waitress was good..but the coffee was cold and had had to send it back. Then the food was cold and country fried steak tasted off..like freezer burned. I will not be going back. I paid 70.00 for this meal and was left severely disappointed. They just need to close the doors. read more

Service was terrible food took forever they took forever on my coffee and it was horrible water was bad and the place was dirty

I have had no problem with this restaurant since it opened, but yesterday was a sorry way to run a business. We walked in and had to wait about 5 or so minutes to be seated. There was a man getting a take-out and they were working on that problem. She finally seated us after she had to clean off a table. We were given menus and started looking. Well, there only seemed to bet two servers working and only about 10 people in the building. We waited a long time (15 minutes or better), but no one returned to take our order OR bring us anything to drink. The servers were walking around cleaning tables and giving checks to other folks. We were looked at but no attention was paid to us. After at least 15 minutes we just got up and left! The food has always been good out there, but don't think I will try it again. If the building had been packed with patrons, I could see it, but just 10 folks........nope! read more

We walked in to be seated and sat for about 20 minutes with no service. The tables were all dirty and a table behind us got wrong food. So we just got up and left. Super sad because we were looking forward to pancakes. read more

terrible it said that my food was ready and 20 minutes later the food wasn't out yet no one came outside to check up on us or let us know either it's curbside they need to do their job right do not recommend coming to this location... not just that they're was a lady outside smoking so unprofessional just makes me wonder what's going inside my food. unprofessional and uncoordinated. they need to train these people better. read more

Not the best service. Kinda slow. But my food was really good and fresh. The staff needs to be a bit faster and more upbeat. It kinda made us feel like they didn't give a damn if we were there or not. read more

Disappointed, not the I Hop I'm used to. Limited menu, no way it's international. If you like the way I hop used to be, you too will be disappointed. read more

Worst Ihop in America. Poor leadership needs affirmative action. An average of 1 hour wait for all done in. Done ins should have first priority! ( Not call ins, Not pick ups, and differently not Door dash) This Ihop focuses on the fast money while Dine in Customers are waiting. The under staff servers are trying. This place needs corporate attention or it will fail. read more

This place is slower than molasses. It's ridiculous man. Rockingham really needed this restaurant, but management and the lackluster training of the staff has ruined it. Don't bother stopping. Save your hard earned money for somewhere else. read more

Arrived at 6:30am for breakfast. Hostess seemed to be bothered that a customer came in and was very unfriendly. Ordered eggs, sausage and toast... all ice cold. Toast was only toasted on one side . When I went to pay for my meal, ALL staff was gone. Called into the kitchen for some help and was told hostess was in her car on the phone and she'd be back in about 20 mins. The restaurant is filthy and they don't seem to like people actually coming in to eat. Will NEVER be back to this IHOP. I would NOT recommend eating here. read more

If you go to ihop in Rockingham Nc be careful who you have as a server! If you get a tall boy with a fade and a bun on top of his head! His name is Breion! Be careful with your card information and the charges made to your cards! Especially if you didn't tip him he will just add his own! read more

We had high hopes going in. Terribly disappointed. Service was the slowest I have ever had. It took us 1 hour and 15 minutes to receive part of our order. Server spilled coffee on the table and floor when that finally arrived and never came back to clean it. I had to ask a different server for some napkins to wipe off the table. The food came to the table in stages so I was no longer interested in it at that point. Server did apologize frequently, but never refilled our coffee carafe. I will give staff the grace to be slower when things are really busy but this went beyond what a reasonable person should allow. The lighting was bright enough to see the food, that was something at least. The server also gave us a 10% discount for the waiting, which was not nearly enough to make up for the visit. I will not return. I hope others have a much better experience. read more

Tried this place 2 times first was not good but I wanted to give it another try because they just opened.second time was even worse. I don't like cold food and microwave cheese on my omelette. Service sucks also. So will never go back read more

Food took to long. omelet was missing avocado, was told they didn't have any.

I have always enjoyed IHOP. However, today was a disaster. I stopped to eat at the Rockingham, NC IHOP. I was the the only customer there except for a few in the next room finishing up. I ordered the pancake combo with hash browns, scrambled eggs and sausage links. I waited 15-20 minutes and had to finally ask another waiter about my order. He (not my waitress) brought out the eggs, sausage and hash browns but no pancakes. She rarely checked on me. The hash browns were cold and the eggs lukewarm. I sent the hash browns back. Finally the pancakes came. I asked him what the problem was and he blamed it on a shift change. However, all I could hear from the kitchen was loud laughter and folks having fun. I was totally ignored. I kept waiting on the hash browns but they never came so I paid and left. The way the staff is running the store will ruin the business. I called the manager and shared my concerns. He needs to do a better job of running the store. I am contacting the IHOP national office. No customer should be treated like this! read more