I love this location and it is surrounded by places that people generally need as they run errands. That is good. And people may need food to survive. This is my favorite IHOP. It is clean and staff are friendly. We love pancakes. One of my adult children ordered me breakfast through his app and I ordered short stack, eggs, and hash brown. That was delivered. The food was nice and hot! Another time before my husband and small fry lol went in for breakfast. We were given a gift card from a friend to enjoy breakfast. The service was quick and the food was hot. My small fry guy had a smiley face breakfast. It is a nice place to spend time with family. I love the strawberry cheese cake pancakes as a dessert lol. My overall experience with IHOP in this location is positive and I recommend this place for a pancake breakfast or lunch or dessert. I am all day breakfast person. So is my family. I may flip my meals out of order . It is crazy but true. They serve meals for small appetites and I like that. My husband and I have very small appetites. They have the 55 and over menu and the children's menu which is great for little appetites. Or order a regular one and make two meals. A meal now and later lol. The price is rising up it is within reason if you do not want to cook. Thanks IHOP read more

IHOP - Smiley Face Breakfast - Breakfast & Brunch Near Me - Tacoma, Washington

Restaurant wasn't even busy. There was a table of 4 when we walked in. 1 server, 1 manager, 1 cook. My husband and I waited for 35min for our 2 plates. When our plates were dropped off at table we took a bite and all of our food was super cold. Server began to blame the manager. Server then said she would have the cook remake the food. Food came back super fast and it tasted like the cook tried to rush because nothing was cooked all the way. My hollandaise on my Benedict was super runny. Manager came to check on us with our check in her hand and told us to have a great day. This was the worst experience I've ever had at any restaurant. read more

Food small portions and taste is no good. This steak is a mistake for me ordering it. Pancakes are ok. My kids food are just ok. Asked for a refill for my kids milk and got another charge . Service , is ok she's great. Ambiance compare to the last time I visit it's way better. The seat or bench seat last visit was a mess and needs new upholstery. This visit all is fixed just that the floors are still dirty no improvement on that. I go back Elmer's again .. read more

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I've worked as a server myself so I know how tough the job can be, but my last experience here was inexcusable. We had stopped coming here over a year ago but decided to try it again thinking maybe it wasn't as bad as we were remembering. I kick myself for paying for the privilege. The greeter was very nice and gave us hope, but another reviewer mentioned an aggressive server here and they are not wrong! I'd go even further and say our server's needle swings closer to scary. She'll hurt someone with broken dishes or hot food one day. No joke. From start to finish she was hostile and not in an old diner waitress kind of way; she was just angry. When she brought our breakfasts she didn't misjudge the height or distance and flat out dropped my friend's plate down in front of her, then flung my plate in my direction without a word. We're forever firing her and this location from our lives. The pancakes were good as standard IHOP cakes always are. I've never expected a great steak here, but my med rare was very tough and gray throughout. I don't even know how they did it. I made a single cut into it and could not bring myself to eat it. So be it. The final straw was when she came back to get our plates. She looked at mine and literally yanked it away so fast I'm surprised the steak stayed on it. This was the first time in my life I did not tip. I purposefully wrote ZERO. It hurt me to do it. Save yourself and just go to the Union Ave IHOP or OPH on Pine and 6th. Both are much cleaner and service is wonderful. They at least want customers! read more

The only reason why this isn't a 1 star review is because the food itself was good. The cook in the back definitely was doing a good job. Our waitress sucked. I understand being understaffed but her attitude was as if we were a problem just being there. It was my daughter's birthday and all she wanted was ihop otherwise I would have left immediately. There were multiple tables filled with people's plates/cups after they left that were there before we got there and still sitting there after we left. Not once did she check up on us to see if we needed anything, our drinks were never refilled and our table never got cleared. Since when did ihop turn into a worse dennys?? read more

I'm not one to leave reviews, especially negative reviews, but my experience today called for one. Usually this location is great and I've been here a few times because it's close to where I work, I've never had an issue with the food or customer service until today. Me and my boyfriend went out to lunch, and we were seated, the floor under our table was dirty but nothing too bad. The person who seated us was very kind, but our actual server was incredibly rude, to the point I almost paid for my drinks and left without any food. When I boyfriend and I received our drinks, his straw was dirty and the wrapper was ripped, so he asked for a new one, and the serve tossed the straw on the table very rudely, and set our drinks down very aggressively, which neither of us appreciated. Not only that but we were only given one water, which is fine, but I'm pretty sure we were supposed to get two. She took a long time to actually take our food order, and it took a long time to get out food as well, i saw it sitting up on the line they have but it wasn't served to us for about 10 minutes after that, after 20 minutes of us already waiting. When we did get our food, she just placed it on the table and barely said anything, which is fine, but she didn't check on us at all after that, and after 30 minutes my boyfriend asked for the check, and we were told to go to the front to pay. He asked to do split payment between cash and card, and when we did that, the serve muttered "Well that isn't split payment" and was rude to the next customers behind us. I'm not sure what her issue was, but it made me uncomfortable and I don't want to come back. I want to say, I've worked two years in food service, and I understand things can get busy and incredibly stressful, but it wasn't busy inside the restaurant, and there was multiple servers working at the time. There wasn't an excuse for the rude behavior. read more

My experience was horrible I went to just get some toast and a omelette it took them 1hr to cook the food and we only got our toasts in1hr not having the omelette and we also ordered 2 hashbrowns and they cut the hash brown it took half's instead of 2. read more

This place has always treated us great. We missed this place and sure enough one morning we decided to make a family date. Our family took our little son out for breakfast. Service was still very hospitable. This was our first outing with our baby son since Covid era and service was wonderful. We had a great hostess! They never lost their touch! Our little son wanted to show off his smiley face! They definitely deserve a seal of approval . Our seal of approval went in our stomachs and the feeling of fullness. We left with smiles looking forward to more family dates and also adult dates(wink wink). read more

IHOP - My son's adorable breakfast - Breakfast & Brunch Near Me - Tacoma, Washington

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ordered eggs benny on uber eats this morning, after spending $30, I received my eggs benny with almost no hollandaise sauce, disappointed, but I thought, "oh well, at least I can use the egg yolk as the sauce". well, no. because the eggs were cooked all the way through, basically I got hard boiled eggs on top. I called the restaurant and was told a manager would call me right back. no one did. not trying to be a karen, but life is expensive these days. and for spending $30 I don't think it's asking a lot to be able to get what I paid for. there's two key components that make eggs benny what it is and both were ruined. please do a quality check before sending out the food. I won't order here again. read more

IHOP - Breakfast & Brunch Near Me - Tacoma, Washington

Excellent IHOP food. Great prices and super service. The whole experience was great. We will be back.

Been here twice with my son over the past month or so. Both times service was prompt and friendly. Never been disappointed with anything that we've ordered. Certainly good enough to have us come back! read more

If they had a negative star I would give it negative stars First they were going to seat ppl that came in after us before us Then got a table ordered our drinks Then ordered our food had wait almost an hour and ppl that came after us got food before us And then other ppl didn't have to wait long at all for their food I seen other ppl got wrong order and he trying to tell the waitress and she wasn't listening to him No don't go here not worth it Food was ok small portions compared to other ihops Staff not friendly at all Nothing was good about this place at all read more

Went for breakfast just last week. The temperature in the dining area was cold . Wait staff were wearing their coats and hoodies. All the diners were wearing coats. We ordered breakfast entrees with hot tea and coffee. The waitress brought out iced tea. Then the waitress brought out hot water, coffee and a single tea bag packet of decaf green tea. That was all the selection they had she explained. This was a Wednesday morning. The entrees came; pancakes were cold; couldn't even melt butter. My over medium eggs were over hard. Blueberry lemon ricotta pancakes were mehh. Kind of low on flavor. Midway through the meal I had to request a coffee refill. I was told that it would be a wait while a pot was brewed. A few minutes after eating, I went to the restroom. Upon returning, finally, there was my coffee. All in all, a pretty dismal effort by all parties. This was the 2nd very poor experience in this restaurant. We will not be back. Maybe it is management, maybe it is staff. Not worth going back to find out. read more

Things didn't start off well and we almost left, but a stellar server turned things around for us (& many others!). We also saw the people coming out were relaxed and happy, so decided to keep waiting a bit more to even be acknowledged. It was crazy busy. People kept coming in to be seated or to pick up their take-out order, but a host never showed up. No one seemed to know where the host was, but few staff stopped their work to help people coming in. Then, a busy server, Amanda Berry, noticed the needs at the host station. She stepped up to help serve the host station as well as her own serving station. She worked hard to meet everyone's needs. Eventually Amanda came to seat us. We requested to be in her station because we saw how amazing she was at dealing with an overwhelming situation with patience, kindness, professionalism, efficiency & clear communication. I never saw a manager. Amanda served her station attentively. Our breakfast was delicious and her area was neat & calm. I asked her what happened to the host and learned they'd called out right before their shift and no one else was available to fill it. Staff weren't all aware of that situation. The manager was already helping the short-staffed kitchen. There were multiple staffing shortages that day and the guest turn out exceptionally high. I saw only one staff-person look dour & sulking around slowly with arms across her chest, clearly unhappy about her work situation, while others were hustling. Amanda did exactly opposite of that immature behavior. It turns out she's going to school with intention to be a nurse. As an RN of 35 years, it was clear to me her future patients will be in excellent hands. She exemplified teamwork and excellence. IHOP is fortunate to have her. She saved their bacon that day! read more

Rude, rude, rude... We arrived to enjoy a meal. The greeter was rude. We were sat at a table and then ignored. A gentleman finally came by offering us water. As he left our table, the greeter, turns out she was our waitress as well, returns to our table. She had taken orders from two tables that arrived after us, and was once again exceedingly rude. We asked if there might be someone else that could wait on us she became extremely offended and told us to leave. She also told us she was the manager of the store, and that it was her choice whether she served us or not. we don't believe that she was a manager. We do believe that she was age discriminatory as the other tables were college aged people. If you want a good breakfast, go somewhere else. read more

2 stars only because our server was amazing. Didn't get her name but a black woman who served us the last time we came! The food was not good. The eggs stunk! This will be our last time coming here. I always forget how much I don't like this location but we only come once a year because my daughter insists for her birthday! Thank you to our server though! Hope she moves to the new ihop being built! read more

No me gusto para nada la comida muy mal hecha el tocino bien quemando y pedí que me lo cambie y me trajo uno metido en el micro ondas no vuelvo a venir a este lugar read more

Food was great! Service was very good. Coffee was a bit warm , she brought me a hot cup of coffee pretty quickly. Not too loud , nice place to have a meet up. Had the fluffy French toast, very good! read more

Only reason I'm giving 1 star is because I don't have a choice. This place deserves a -25! I don't know how this place is still open. Mark my words! I give them 5 years at most and they will be closed. That place is so foul. The food is as disgusting as it gets. You can't have any type of discernable palate and enjoy eating here. You just can't. Not possible. "Food" is garbage! The floor is sticky. The bathroom is filthy and smells horrible! Even the door going into the kitchen doesn't look like it's EVER been cleaned. Can just imagine the germs living on it. Just foul! Don't walk away from this place RUN!! No reflection on service. We had a wonderfully, delightful server. read more

Wow what's with the reviews here??? Must be nite crew.. cause for breakfast the A Team is here! Came in and stood as the bus guy was walking by. He said guess I better seat ya. So we said ok! Sat down and told the waitress we have a 10:00 appt came in for a quick breakfast. Placed our order and ate. Very good service! read more

Place was filthy and servers love ignoring you. Surprised I got what I ordered and it was cold. Had to take it home to eat.

They advertise gluten free pancakes on menu but don't have them. Very disappointed after my 92 year old mother wanted to order them. We got up and left. read more

Food is delicious, customer service is seems impatient . No syrup with my curbside Order .

We are here for breakfast. The waitress is amazing but there is only one. She has no silverware because apparently she's also the dish washer. 6 tables full. They need more staff. The food is very good. I feel for the waitress but she is handling it like a pro. What a rock star!! read more

Not walk but RUNN away from this place me and my family go here and every time we try to give them the benefit of the doubt. Every time we pick up they always miss a lot of things in our order every time. The always miss your food I ordered a cinnamon roll pancakes and they gave me regular ones. Not a big deal but they always do it. I would never recommend this place to anyone. read more

Mean was decent enough. One thing I always focus on is the service I receive. And I rate that on how full my coffee cup is. After being seated and receiving my food my server maddi. Never came by to check. There were only two groups seated while I was there, so it wasn't that busy. I asked for a refill of my coffee twice. And never got it. I just hope you don't charge for full pots of coffee anymore. And only get one cup. read more

Despite being very busy. Had Excellent service from time we walked in and seated til we left. Food was good. Didn't care for the berry crepes. Eggs pancakes all very good and cooked perfectly. read more

Ehh. I came here once or twice? Can't remember. The service was ehh. The food was ehh... Can't really say much. Like mentioned in my previous reviews for IHOP, it has downgraded quite a lot. I used to think IHOP was a decent breakfast place but for some reason... just doesn't feel right anymore. I try to stay away from chain name brand restaurants these days. read more

IHOP - Breakfast & Brunch Near Me - Tacoma, Washington

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Worst experience ever. The entire staff talks super loud. The old man who is a little bigger made multiple out loud inappropriate comments. Made me very uncomfortable. Dennys is way better sadly. read more

Terrible service I already waited 20 minutes to order my food 35 after I ordered the food came out completely wrong when I tired to send it back my server was no where to be found read more

Food was great. The place was super cold and it was not clean. Dust on the hanging lights and utensils weren't even cleaned.

If you don't come here for the food, come to experience Jason's (Manager) friendly service! We came in today on national pancake day and it was only him and another server on the floor. With a decent amount of active tables, he never forgot to check on us to thank us for our patience and provided us our food in a timely manner. Thanks to Jason for making our experience enjoyable - hopefully we see you again next time! read more

Showed up 7 minutes after the food was supposed to be ready and left 28 minutes after the order was supposed to be done. They gave me the coffee within 3 minutes of my arrival , which had to be replaced before I left because it had been sitting for almost 20 minutes. I hear them say that they're out of Turkey bacon, and honestly the attitude from the cook towards the server shocked me. And I don't need to hear a "well if they don't want anything else they're out of luck, because there's no Turkey bacon," you have the contact number if something isn't available to ask about subs. Plus, I'm right freaking here! I found out later the cook just up and left in the middle of preparing the order (part of why it took so long). I work in a kitchen, I understand stuff runs out, but this was handled poorly. I also returned to find the order was *all* wrong - and this was us giving them another chance after having food constantly wrong! I ordered sausage, he had Turkey bacon. They replaced his with sausage and gave me bacon! I had also overheard they were out of berries. His crepes were plain with frosting (he ordered Swedish crepes). So they can ask me for a sub on meat but can't be bothered to walk 5 steps to ask me for a sub on crepes? He said sausages tasted like they'd been in the drain, his hash browns were burned beyond edible. My fries were cold and gross. We're never coming back here. Ever. I was just trying to pick us up food cause I've worked 76 hours this week, my time was cut in half with the charade, and the food was a complete disaster. As a kitchen worker myself I cannot in good conscience recommend this location to anyone. Also, someone walked in, placed a Togo order, then walked out with it before I even got my food. It took me almost a total of an hour to get mine. read more

Don't even bother walking in the door. After 3 visits I don't think they even turn the heat on and I hate eating in a freezing restaurant with my coat on. The service is so slow even bringing the coffee when there's hardly anyone there. Food takes so long and it's cold and you don't want to send it back because you'll wait another 45 minutes. They serve you and then you wait another 5 minutes to get your utensils while your food is getting colder. This place is a joke. Almost 60.00 with the tip for cold horrible food and freezing restaurant. This place should close down. read more

Tofay is National Pancake day, so free pancakes Oddly enough, I had a craving before I knew that information. Although it's not a high end restaurant, everything was clean and the service, although not fast, was better than some high end places. Many staff came by for water, refills, and general needs. It's a good place to eat more than Pancakes. The staff works together and that is awesome. read more

The food was decent, but the restaurant was dirty!!! Trash under every table, workers standing around talking not giving a hoot about the condition of the restaurant. We saw a young lady come in wearing a housecoat and slippers. She went behind the counter got a cup of coffee and left out, totally unprofessional. I would like to see this problem taken care of, we have always enjoyed IHOP and would like to see it remain in UP. read more

IHOP - Trash over the floor! - Breakfast & Brunch Near Me - Tacoma, Washington

Nice clean restaurant with friendly staff. This has become one of my new favorite restaurants in the county. When other restaurants like Applebees has a line out the door I am still able to be seated quickly here and avoid the crowds and the noise. read more

We had dinner at iHop tonight, and our server, Aiasha, was wonderful. She was nice, efficient, and attentive. We would give her ten stars if we could. read more

I really like this location, and I usually have a great experience. However, I realize they are only good when it's not busy. I went on a Sunday morning, and wow what a difference. Bad service, poorly prepared food - avoid at any peak time. In the evenings, when it's slower, the food is perfectly prepared and the service is good. I typically have the biscuits and gravy meal... delicious. However, when I went on Sunday morning, the food came out cold and they took it back and put it in the MICROWAVE and brought it out. Honestly, there's just no excuse or recovery from that. I spoke to the manager, and while apologetic, I found her insincere about it. I'm not even going to get into the interaction I had with the waitress, it's like under $20 for two people to eat a lot here, so I guess on some visits, you get what you pay for. read more

IHOP - Breakfast & Brunch Near Me - Tacoma, Washington

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Staff is wonderful however, the "waitlist" doesnt work, i joined the waitlist to be able to arrive there by the time they had a table ready and they told me i had to wait since they dont do that even though it appears here on yelp they do. Once we waited for our table it took about another hour for us to get our food and we ordered right away, we already knew whAt we wanted. We arrived around 12:40 and we started eating around 2:15pm...they are very understaffed and everyone looks like they are working hard. It was just not the best experience. read more