We waited for about 30 minutes, due to COVID protocols, which is not bad for a late Sunday morning breakfast for 4 people. The staff was courteous and professional. Our server was friendly and attentive. If in the area again, will return. read more

I'm at IHOP this morning with my mothers for breakfast. I just noticed there's no black or Hispanic waitresses. This unacceptable this needs to be addressed. read more

Been craving a cinna stack so decided to stop for dinner. Upon entering the restaurant a waitress came from the back room "managers office" walked up to grab menus and says follow me. Then drops the menus and walks away. Not a hello, how are you? how many tonight? Someone will be right with you? Plan out ignorant and rude. & to top it off, no one even came to the table to greet us/take our order. A whole 2 tables where sat. I highly suggest you speak with your staff or you will continue to lose business. read more

It's great that IHOP has the kids eat free promotion. My kids really enjoyed their food. Our waitress Danielle was very friendly and patient in taking our orders even though she was busy taking care of other tables. She even interacted with our kids and made them laugh. Glad to see someone go above and beyond. Also the ranch chicken spicy sandwich was delicious. read more

IHOP is always a great place to get some consistent good food. We came here on a snow day and the place was packed but staff still seated us in a timely manner. Our waitress kept checking up on us to see if we need anything. And our food is always hot and ready. I will chose this place over friendly's breakfast any day. Plus if you register your debit or credit card you get 7% cash back thru Yelp! read more

Friendly, fast service. Very well lit and clean. Ordered the chocolate pancakes, eggs, hash browns, sausage. The pancakes were pretty good, more of a dessert than breakfast food, but I figured I would get them a try just encase they were limited time only. read more

Pretty standard food as far as Ihops go. Our waitress was very helpful and attentive, along with the rest of the staff. I got the chocolate chip pancakes, sausage links and hashbrowns with onions and cheese on top. All of the food was good and satisfied my need for pancakes/breakfast food for dinner. read more

IHOP - Hash browns covered with cheese and onions - Breakfast & Brunch Near Me - W. Berlin, New Jersey

My self and my wife visited this IHOP today. And it was the worst visit we had ever had at this IHOP. We ordered and everything was either cold, or not exactly what we ordered. So I sent it back to the kitchen. To only have it come back to me as bad as the first time I sent it back. Next time I'll stick to my guns and cook breakfast myself. At least I'll know it's been done right. If your chefs can't handle their work load? Find someone that can. read more

Consistency maters! First visit was really great! Our waitress( wish I remembered her name), was very busy but still gave my grandson and I terrific service. The food - Colorado omelet with a stack and a side of sausage links were delicious. Everything was. And kids eat free m-f 4-10 pm!! Took us back 2 weeks later and our waitress Jemma was also wonderful however the Colorado omelet was over cooked,dry, and had no flavor. I also had a stomach ache by the time we left but that could have been from anything. I will still go back again and see if we will continue my special dinner nights with my 4 year old grandson or have to choose a new place. Consistency matters!! read more

place was ghetto as hell. pancakes tasted like ass and the bathrooms stank. will never come here again.

If I could give no starts, I would. I ordered breakfast today via IHOP delivery. The food was cold, and my side was forgotten. When I called to resolve the issue I was met with attitude , and the manager hung up on me without ever issuing me a refund. Don't waste your money! read more

My husband ate at IHOP today June 9, 2019. We arrived around 10:40 AM and were seated almost promptly considering there were a number of people waiting. We placed our order a little after 11AM but did not receive our food until almost 11:45. Other seated around us much later received their meals before we got ours. Our server told us the kitchen was back up. If so why did those seating around us who were seated after us get their food while we had to wait for almost 45 minutes. As I was checking out others in line were also complaining of similar problems. The cashier was saying I'm sorry and a server standing nearby told we should not come on Sundays but on other days. She said she was in tears because of all the problems. Something needs to be done about the problems apparent at this IHOP. I will say our meals were good just had to wait such a long time for our food. It will be some time before we try IHOP again. From reading others reviews it seems others have had similar problems. I had to send my utensils back as they had dried food on them. read more

Love them, love them, love them can't ever go wrong with pancakes. Their pumpkin pancakes are amazing customer service always seems to be pretty good. read more

I went with my boyfriend on May 4th, 2019. When we got there we waited two seconds till someone realized that people were there to dine in which any restaurant would do so. When we sat down they asked if this was fine and apologized more then once about the table right next to us. The table right next to us was dirty as anything. The waiter came and took our drinks and it took a while. Someone did come and clean up the table next to us, but they left the floor a mess. They should of cleaned floor. They had us all sitting on the same side and like two different customers were in two different places. Our waiter ended up telling us there super slow and so it took a little to get our food. The food wasn't even hot the butter never melted on my pancakes or French toast I couldn't even see steam coming off our food. The waiter never came back once while we were eating. It would of been nice if she came and checked on us once while we were eating because my boyfriend did want ketchup, but no one was around to get there attention. We saw someone once, but they were helping other customers and they were a little far from us. I do not think I would come to this place again unless on a special event or promotion. When they are slow they seem to not care about stuff. To me it doesn't matter if your slow or not you should be working the same. read more

My family and I went here to have a nice breakfast and there was a wait. So we waited outside because there was a lot of people inside. We eventually went inside when it cleared out and the hostess was skipping over us on the wait list. We continued to wait and I saw her with my own eyes continuing to seat people that came in after us. After 15 minutes of that happening, she finally seats us and it was a dirty table. That manager is lucky we got a good waitress or else I wold of called the cooperation and complained. So, if you want to wait for 45 minutes and eat at a dirty table go to this IHOP. If you don't go somewhere else for breakfast. read more

This particular IHOP is very "hit or miss". I've been here numerous times with varying experiences. Some times the service is top-notched with hot food cooked to perfection and pancakes as large as the plate on the table within 15 minutes of ordering; other times the food is sloppy, lukewarm, takes 45 minutes to get and the wait staff is miserable. Never really know here, depends on who's working read more

Not much to say about IHOP. To me, it is like an upper scaled Denny's. Omelette's are great. While most come for pancakes, I prefer the French toast. Lunch/dinner have some nice looking suggestions, I just always come for breakfast. read more

waited half an hour for my curbside delivery order to be ready. when calling the store i was repeatedly ignored and hung up on. no staff would tell me anything about my order. terrible customer service read more

This ihop was not the best, for service nor food. Burger was cold, kids meal,wouldn't touch it. But okay on a budget, been to many ihops way better. read more

I've been at this IHOP for an hour now and I haven't eaten. when we first sat down it took the waitress 20 minutes to even say hi and get us drinks. I ordered an appetizer and still have yet to get it. it's not that busy and I'm very disappointed this ihop has turned to shit. I wouldn't recommend coming here unless you want to wait2 hours to eat. read more

Where do I start? The service- the food - the wait!!! OMG! Two times in and two disasters. This place is in bad need of the franchisor coming in and taking a good look at what's going on here as well the representation of their brand. read more

I really like the breakfast here when we get to go and enjoy it and it isn't that busy. Be prepared to wait for your food a substantial amount of time even though there's no one in there. The coffee is really tasty. We enjoyed the specialty pancakes and combo option. The man at the register-I think he's the owner but not sure- is nice to chat with and made our latest experience awesome there for sure. No complaints really besides the longer wait time to get our food. All in all a solid spot read more

Came here on Monday after a really long time. Food was grosser than usual and we ended up leaving pretty quickly. Left the waiter a nice tip but not so sure she deserved it either.. read more

Dakota is the best server I've ever had! My husband and I adore him! He is very personable and has a wonder personality! He's been in New Jersey for only a month transferred here from the south! He has that southern charm! Stop in and ask for him and you will be treated like family! Amazing service! read more

My husband and I always go to this location before we never had any issues, however that has recently changed our last few visits. We went several weeks ago and the server I believe her name was Elena kept disappearing. We continuously had to ask other servers for assistance. When our food was brought we had no utensils, my husband had a hair in his eggs and I had hair in my pancakes but she was no where to be found until almost 15 mins after we received the food. When she came we explained about the hair and all she said was well our cooks wear hair nets and nobody has facial hair instead of just apologizing or getting a manager. They brought out new orders only for the pancakes to be undercooked. We ate what we could and just left. Still no manager was ever sent our way so we didnt even bother waiting up front to put in a complaint. Now again this pst Saturday we ordered from there but through Door Dash BIG MISTAKE.. I was better off cooking us breakfast. The bacon was overcooked to the point that when you bite it the entire thing became crumbs, they forgot the bacon on my sons kids meal, our eggs were supposed to be over medium and were overcooked. The pancakes were burnt and flat like crepes. I have never had such horrible experiences with this location or any other location like we've been having lately. Not sure if it's a change in staff or management but we will definitely stick to the local diners now or eat home for quality food. read more

IHOP to GO, when I got to the store to pick up my food, it was sitting on the floor, it was in bags but how hard would it be to get a warming rack or even just a shelf. read more

Wifi is slow but the food is great!! A good place to take the family! A fun place for food and family. Although the wifi is S-L-O-W it is a great place to take the family for dinner. So if you want a place with good food and friendly staff go here. read more

If I could give this place a zero I would. From the moment we arrived we could already hear other guest complaining about the wait for food. Still, as we work in this business we decided to wait. It took a little to get greeted and sat, but we got our drinks quickly enough and our server did warn us about the kitchen running a little behind. Cut to an hour and a half later, our server hadn't come back to the table even once since we got our drinks and we had heard multiple arguments from the kitchen staff in which cursing was involved. To make matters worse, there were children around. The whole restaurant went quiet at one particular moment when a served screamed the F/bomb in search of his food. Meanwhile the manager has been in the kitchen this whole time letting this go on. We finally asked for our check and left without ever getting our food. There were three of us and, again we all work in this field. It was absolutely inexcusable, and I would never recommend this location to anyone. read more

We went to the West Berlin location for breakfast on my sons birthday. They were out of biscuits at 9a.m. Our server Suzzanne was dropping thing on our table and never uttered an apology. She dropped off the check after we sat there for 15 min. When I went to pay, the cashier was reading the newspaper and I had to wait until he was ready to take my bill. He did not say one word to me during the entire transaction. We only eat at this location on our birthdays for breakfast, so I doubt they will miss our business. New Jersey is full of diners that want our business. read more

Just finished eating breakfast at your restaurant! I hardly ever go out to eat and almost never to breakfast but this morning my parents and I decided to go out for a big treat breakfast...the service was outstanding; I usually am not one to go out of my way to make a post like this but I could not pass up the opportunity to compliment our experience; our waitress Liz was friendly, helpful, quick with our drinks and requests and had a smile on her face even when there was not one empty chair in the restaurant! Being that I am also a waitress, it is nice to be on the other end of it for a change! An attentive waitress with a positive personality makes a huge difference, keep up the good work! Thanks again, we will definitely be back soon!! read more