Five STARS out of Five .... Staff was very friendly from the very beginning we were referred by his…read moregeneral doctor and it shows quite a difference between the in home care and complete physical therapy routines and patience they had with my old man is really remarkable after two sessions Dad was moving his arm back to normal and with out pain he suffers from Parkinson's and dementia But he actually enjoys the Doctor and the staff very pleasant and informational. 10/10 can't recommend them enough

I have had years of physical therapy, including myofascial release therapy, but with Dr…read more Podbielski, I have experienced the first significant lessening of pain. He gave me his full attention and asked questions during sessions to assure me that he was really listening. Sadly I don't find that a lot of medical professionals truly listen to you. I don't live in the Phoenix area, but I will make it a point to see him any time I'm there. In addition to his expertise, the office is welcoming from the minute you step in the door. Diane Finley

Had an appointment for 7am only to get there and the guy at the front desk said he made a mistake…read morethe day prior and erased my profile and that I wouldn't be able to be seen, unprofessional triple check your appointments I took the specific day off for this appointment

Everyone was great! Really nice people and know how to do their job! I just finished my therapy…read morethere and could not have chosen a better place. Care quality 10/10. Nice office people.

So this is my second time through a round a PT here at this location. It's my shoulder this time,…read more but last year it was my knee after surgery. I have to give the employees at this location a 5. They care about helping their patients get better and learn how to keep progressing at home after therapy is over. The PTs and PTAs that I have had assigned to me have all been polite and knowledgeable. I even forgot my to go cup there one week and they went out of their way to keep it several days for me until my next session (that's above and beyond as it would have been easier on them to throw it away. It was even rinsed out). Equipment all appears in working order and is kept clean. The front desk staff are also very competent and great to work with. Here are the downsides (which in my opinion are mgt issues outside of the control of this PT location so I didn't ding their review: They are busy as in it takes 3-4 months from referral (even from their own doctors) to evaluation. They do prioritize surgery patients (so no wait time there) and took can take your referral for PT where ever but that seemed liked more work for me than waiting and I couldn't be bothered this time. You can't call the PT desk directly...and that's annoying... you have to call the CORE main number and eventually you get transferred to them (this does take more than 15 min usually so hang in there!) All in all I would use this location and core again for PT, once you get in.... they are great.

Attended physical therapy due to my right moderate ankle sprain after twisting my ankle. I…read moreinitially walked with a limp and with the help of Empower physical therapy team was able to regain strength and ability to walk normal. I highly recommend Empower Physical Therapy at this location , very professional and thorough.

I received PT for a nagging case of lateral epicondylitis (tennis elbow) on my dominant side which…read morelimited pretty much everything I could do. Colten formulated an exercise and stretching plan along with therapeutic massage that gave me a pretty amazing 90% decrease in pain after my FIRST session. I am convinced, PT is SO valuable. Great workers here at Empower.

Knee PT was fine there and I liked who I delt with…read more One person there seems very immature and says insensitive things to elderly customers walking in- during one of my appts- one elderly gentleman came inching in with his walker to do his regular Pt it seemed like. This younger guy who is apparently early 30's knew his name & had the gall to say, "I bet I'm in worse shape than you as he is tossing a football in the air and then shoots a washcloth into a hamper like he was shooting a basketball... and the elderly gentleman seemed very put-off by his comment and said- yeah I doubt it how old are you and he proceeded to say he was early 30's... And the older man scoffed and kept inching his way past him using his walker... Very distasteful. I'm glad I never had to work with that person- I would have requested someone new or this review would be way worse. I went a handful of times this summer and did a lot of Pt I was used to before moving to this area.... I was playing in a summer basketball league and needed the extra support for my knee and therapy to help me recover between my practices and games. I referred my mom there and I also took my teen son there- who has been going through a growth spurt forever it seems and while playing competitive basketball, he's gotta maintain proper form doing things and support his active body as it's growing with Pt moves to help strengthen his core to support his high impact training. We saw another person- Jeremy and he was helpful and patient with my son. Took his time and we got a printout of moves for him to continue before/after each practice and game. We also did cupping on his lower back. Which helped his muscles recover quicker. I'd recommend him for sure! Great bedside manner! Thanks Jeremy!! They also did scraping on the backside of my knee where my tendons were getting really tight. It helped a lot but man in the moment it HURT!!! Wow! My son's basketball coach and my fellow teammate also went there this summer and she has had major issues with her Achilles and they scrapped that as well so she could keep playing g with us. After wasting soo much time since about 3pm today and now it's 4:18- I finally have a $9.86 bill handled that they had left on my account... Apparently I'm supposed to get a free hat for my referrals but- keep the hat- handle the $10. Like come on... The front desk girls couldn't give the proper info needed to make the payment on the automated system and then she hung up on me and proceeded to call me back claiming the call was disconnected. Yeah... right. I don't buy it. Just let James know how they need to make their payment system more seamless and their offices should KNOW how to direct a customer to pay their bill with a reference number- not the statement number. Like what I had to deal with. They have a lot of elderly people there and I highly doubt they want to sit on the phone playing g phone tag and dealing with automated systems just to pay a bill that the actually office who treated them for-couldn't handle themselves. I bet far less patient than myself. Take note corporate. Had I not had to deal with all that- they would probably be 4 stars... because of the younger guy with dumb comments to clients that everyone on the open apt floor could hear loud and clear.

Jamie is my therapist and she is a rockstar! She is extremely thorough about The steps we need in…read moreorder for continued (with improved) mobility! Communication is everything to me and Jamie and her team work diligently for my physical and mental success!!

The staff at Camelback Medical Center is very knowledgeable and work hard to get to know their…read morepatients and what they need. They listen to your concerns and work with you and your insurance company to get you the solutions you need to feel better.

Very professional. Dr Justin talks to you on your 1st visit then he will do x rays. On your next…read moreappointment, he will explain everything and go over a plan to help you personally. This office has several different drs. They can do trigger injections, dry needling, cupping, scraping, PT, chiropractic ect. They are there to help you with your issues. The front desk ladies are also very nice and know you by name. Highly recommend.

If I could leave no stars I would. Made apt. post surgery as recommended by my dr. They cancelled…read moredays before apt. Rescheduled for today. They confirmed apt. yesterday, requested I fill out 10 pg. form then cancelled today hours before apt. because therapist called in for "personal reasons". Pick another place that is not as flaky and mismanaged.

Jake was my physical therapist after a car accident that injured my back and shoulder. In this…read morefragile time period, Jake was able to guide me through exercises that helped my recovery. The clinic is very clean, and everyone there is very kind and knowledgable, especially Jake!

Very professional and knowlegable staff. This place is so friendly, clean and great therapist…read more Highly recommend!

From the counter girl to Chris, one of physical therapists, this place is very good…read more Chris is very patient, kind and knowledgeable. He takes his time and comforts his patients. My wife is here with her Achilles rehab and she was scared until she met Chris. A great place to rehabilitate and ask for Chris.

I've been to this place a few times, and mike is amazing at what he does. You get 1 on 1 assistance…read morefrom a qualified pt. I've gone to a different place where pts only talk to a pt for 5-10 min, and the rest of the exercises are overseen by an unqualified college or high school kid....mike assessed my movements, and he helped curate exercises that would improve the pain from my cervical spine disc bulge. 5/5!

Shout out to the ladies at the front desk! What a wonderful group of ladies. My physical therapist…read morehelped me with hand therapy that supported my healing process. I highly recommend this place not only for the care, but because of the front desk ladies who really seem to love their job.

Great care service and friendly staff. would highly…read morerecommend to anyone who is on a tight budget.

Mountain pain made me much better. I'm much better now to all the staffs and all the workers they…read moredid an excellent job five stars if they can get 10 they will get 10 thank you Mountain Pain specially, the staff in the office for calling me all the time making sure I get here on time thank you thank you thank you Mountain Pain . Thank you to Hildeliza, Daisy at the front desk, Dr.Drew and Bricilla on the chiro side, Dr.Sybil and Anna for physical therapy and Nicholas & Wendy for pain management